We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bitacora is Great for families!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Spring Hotel Bitacora
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 27, 2007

We stayed at the bitacora for 2 weeks after been there before 6 years ago and loved it! We arrived there in the middle of the night and the staff were extremely helpful and friendly! the rooms were an okay size and there was enough for a family of four however we found that the beds were not that comfortable. the rooms however the rooms are seriously outdated. the minibar was not deer. the pool is a good size although very popular. you have to get beds around 7 am if you want to get good seats. there is a lilo pool and a water slide pool too. There is quite alot of children in the summer months. the bar staff and reception staff are extremely kind, funny and helpful and i think one of the best qualities of this hotel. the entertainment was not great and alot of people go out at night time anyway. the location was superb! not far from the safari shopping centre which is great and the parque santiago 3 complex. there is 2 superarkets across the road which is great for drinks and snacks. the food at this hotel is FABULOUS!! there is many different options of what to eat and then dinner area is lovely. once a week they have a themed dinner and you get your photo taken with staff in their tranditional costumes. there are daily activites for the kids including sports and a large ball area. this hotel is very clean although i seen a cricket in the toiliets which frighten the life out of me! i would reccomend this hotel.,

  • Stayed: August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank blonde_chic124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 18, 2013

Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,559)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,999 - 3,005 of 3,561 reviews

Reviewed August 21, 2007

We stayed at the Bitacora for two weeks, this was our second visit in two years. We were all looking forward to returning after having a fantastic weeks holiday last year and moreso because we were staying for two weeks this year. All was great for the first week (except the shocking sunbed situation as per usual) however the second week was awful. Main problems being that there seemed to be a massive influx of guests most of which were very rude and arrogant. These idiots would put their sun loungers right at the entrance of the pools (both pools mind) making it very difficult to enter and exit the pool and yet they moaned when you dripped water on them when trying to get out, or you accidently splashed them whilst playing with your children. we were also so crammed in during the second week around the pool you couldnt even walk up and down some isles of sunbeds - getting to the loo was a joke and so was trying to get food or drinks back to your sunbed! The resturant became a disgusting feeding frenzy, people would push and shove you out of the way so that they could get the last chip or bit of icecream, and if you took time choosing your food you'd get tutted at! I dont think that i will ever return after this years experience or even stay in a hotel ever again (especially half board) we paid an absolute fortune to go to the Bitacora and i feel really disapointed!! Please dont let me put you off going there though, the staff are really friendly and responded very quickly when our 2 year old locked us all out on the balcony on the 5th floor!!!! (thanks to the lovely lady who raised the alarm you are wonderful - i still cry now when i think of what happened!!) The hotel is very clean but dated (it could do with a major re-vamp) the superior rooms have lovely views we could see both the pool and the sea. The food is bland and repetative but there is a great choice for all. Its location is great - far enough away from veronicas if you dont want the noise but close enough to walk to for a night out. The Parque la pas is a great little strip with lots of bars (english irish scottish) and two chinese resturants great for a night out and lots of entertainment! The only downside is the continual pestering from the chinese women selling 'cheapo flashing tat' that stops working the next day. if you have children BEWARE they are relentless (the same woman came back to us every two minutes despite being told no thank-you and we were trying to eat our meal, even my children started to say no thanks!!!!! The lucky-lucky men also hound you but at least you can have a laugh with them. Try and see Los Christianos if you can its like a different world its much more spanish and traditional than Las Americas and if you dont want to get harrased by the chinese woman go to the bars in front of Los Vistas beach at night the view is beautiful and you can watch the sunset - i would recommend Players Lounge (stairs are a bit steep though) they have some lovely cocktails named after players wives - two for 6 euros - a bargain!

  • Stayed: August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank melsasmadasahatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones con Clientes at Spring Hotel Bitacora, responded to this reviewResponded September 16, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2007

just back for staying at the hotel bitacora, superb hotel with very high standard , rooms cleaned daily, fluffy towels were great., food just incredible, the choice was amazing food well cooked and the desserts were the best , so much choice i leave dinner stuffed every night, the pool was good and the staff were great, the entertainment could have been a bit better, but the kids were well looked after evry night, we went on a few trips but the highlight for me was a trip to mount teide on the cable car 24 euros adult and 12 euros kids, looking down on tenerife from 2i/2 miles up is superb, weather as usual fantastic, be prepared to get up at 8 in the morning if you want a sunbed , but there is enough for everyone as there is two pools, but we found walikng to the vistas beach 5 mins from the hotels better as the breeze there was lovely, i have benn to tenerife 4 times and this is the best hoetl i have stayed at,

  • Stayed: August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank zuperman7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 18, 2013

Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2007

Just spent the July fortnight at this hotel,yes food was good,rooms were clean but sunbed situation was a joke with grown men pushing women out of their way at 8.00am to make sure they got the spot they wanted no matter what.Manners were few and far between.Although the hotel was good we wont be going back to Tenerife,its a bit of a ripoff ,got a lot of taxis' and no two cost the same to the same destination,price of the drink in some bars was scarey(hugo boss for one),shops were not that good(all the same old crap).If you feel you have to go dont book with Thomas Cook they are rip off merchants and could'nt organise a booze up in a brewery.Make sure you miss the Abba tribute band and the Bee Gees if you liked these groups and make an effort to see Frank Sinatra.Seek out the Drifters(they were across the street when we were there)they really are good.Good place to eat all day long is Harrys American Pie, staff there are polite,quick ,speak English and the food is great. Dont forget "If you want to book it dont Thomas Cook it"

  • Stayed: July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6  Thank GlobetrotterBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this reviewResponded September 19, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2007

live sion mills co tyrone northern ireland.

went to hotel binacora in july 20th for 1 week with my husband and 2 children had a great holiday. food was great, rooms big and very clean, hotel very clean, and staff very helpful.a good family hotel, close to every thing, would hiley reccomend it they had bouncy castle for children,crazy golf, and large ball tent. and films at nite for children, and adults had entertainment in bar.great hotel....

  • Stayed: July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6  Thank bounty44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this reviewResponded September 17, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2007

Not a four star by any means but a clean 2-3 star hotel.
Pool unttermadness but hey for once the The uk and Ireland holiday maker are all to blame.
Food good but bland plety of it but resteraunt very crowed,
Hotel staff brainless- seems they cant deal with anyhting.

over all - very diappointing hotel for £800 pound for 14 days

  • Stayed: July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
7  Thank CHIPEATER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 19, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2007

My family,friends and i have just returned from a weeks holiday at the Hotel Bitacora in Playa De Las Americas. The Hotel is fantastic, AND I MEAN FANTASTIC.The rooms are huge,spotlessly clean with daily washed fluffy white towels. I have never had such amazing food,with every diet catered for.my only complaint was that i put on 5lbs by taking full advantage of the huge array of foods and sweets on offer. The staff are wonderful and helpfull and on our sons 18th birthday on july 16th and our daughters 11th birthday on july 18th they produced two gigantic birthday cakes for them. I would recommend this hotel to anyone wanting a bit of luxury. I would score it 100% on everything.......Well done the Hotel Bitacora you made our holiday wonderful

6  Thank marabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 18, 2013

Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa de las Americas hotels
0.3 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 59 in Playa de las Americas
3,086 reviews
0.3 mi away
Mediterranean Palace Hotel
Mediterranean Palace Hotel
#26 of 59 in Playa de las Americas
3,077 reviews
0.1 mi away
Hotel Best Tenerife
Hotel Best Tenerife
#28 of 59 in Playa de las Americas
2,714 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Europe Villa Cortes
Europe Villa Cortes
#7 of 59 in Playa de las Americas
1,213 reviews
0.2 mi away
Tigotan Lovers & Friends Playa de las Americas
Tigotan Lovers & Friends Playa d...
#5 of 59 in Playa de las Americas
616 reviews
0.1 mi away
Spring Hotel Vulcano
Spring Hotel Vulcano
#13 of 59 in Playa de las Americas
2,551 reviews
Show Prices
Show Prices
Show Prices

Been to Spring Hotel Bitacora? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Spring Hotel Bitacora

Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#5 Family Hotel in Playa de las Americas
#7 Green Hotel in Playa de las Americas
#7 Romantic Hotel in Playa de las Americas
#10 Luxury Hotel in Playa de las Americas
Price Range: $139 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spring Hotel Bitacora 4*
Number of rooms: 314
Official Description (provided by the hotel):
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Otel, HotelQuickly, TripOnline SA, Orbitz, Cancelon and Cheap Tickets so you can book your Spring Hotel Bitacora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora Tenerife
Bitacora Tenerife
Spring Hotel Bitacora Tenerife/Playa De Las Americas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing