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Spring Hotel Bitacora
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Reviews (3,767)
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2,036
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Reviewed August 19, 2007

just back for staying at the hotel bitacora, superb hotel with very high standard , rooms cleaned daily, fluffy towels were great., food just incredible, the choice was amazing food well cooked and the desserts were the best , so much choice i leave dinner stuffed every night, the pool was good and the staff were great, the entertainment could have been a bit better, but the kids were well looked after evry night, we went on a few trips but the highlight for me was a trip to mount teide on the cable car 24 euros adult and 12 euros kids, looking down on tenerife from 2i/2 miles up is superb, weather as usual fantastic, be prepared to get up at 8 in the morning if you want a sunbed , but there is enough for everyone as there is two pools, but we found walikng to the vistas beach 5 mins from the hotels better as the breeze there was lovely, i have benn to tenerife 4 times and this is the best hoetl i have stayed at,

  • Stayed: August 2007, traveled with family
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5  Thank zuperman7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 18, 2013

Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2007

Just spent the July fortnight at this hotel,yes food was good,rooms were clean but sunbed situation was a joke with grown men pushing women out of their way at 8.00am to make sure they got the spot they wanted no matter what.Manners were few and far between.Although the hotel was good we wont be going back to Tenerife,its a bit of a ripoff ,got a lot of taxis' and no two cost the same to the same destination,price of the drink in some bars was scarey(hugo boss for one),shops were not that good(all the same old crap).If you feel you have to go dont book with Thomas Cook they are rip off merchants and could'nt organise a booze up in a brewery.Make sure you miss the Abba tribute band and the Bee Gees if you liked these groups and make an effort to see Frank Sinatra.Seek out the Drifters(they were across the street when we were there)they really are good.Good place to eat all day long is Harrys American Pie, staff there are polite,quick ,speak English and the food is great. Dont forget "If you want to book it dont Thomas Cook it"

  • Stayed: July 2007, traveled with family
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6  Thank GlobetrotterBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this reviewResponded September 19, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2007

live sion mills co tyrone northern ireland.

went to hotel binacora in july 20th for 1 week with my husband and 2 children had a great holiday. food was great, rooms big and very clean, hotel very clean, and staff very helpful.a good family hotel, close to every thing, would hiley reccomend it they had bouncy castle for children,crazy golf, and large ball tent. and films at nite for children, and adults had entertainment in bar.great hotel....

  • Stayed: July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
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    • Business service (e.g., internet access)
6  Thank bounty44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this reviewResponded September 17, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2007

Not a four star by any means but a clean 2-3 star hotel.
Pool unttermadness but hey for once the The uk and Ireland holiday maker are all to blame.
Food good but bland plety of it but resteraunt very crowed,
Hotel staff brainless- seems they cant deal with anyhting.

over all - very diappointing hotel for £800 pound for 14 days

  • Stayed: July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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7  Thank CHIPEATER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 19, 2013

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the same way. Nevertheless I would like to thank you for highlighting the parts that you enjoyed .

We will take note of your complaint into consideration in order to keep improving our service

We appreciate the time dedicated to share your impression of our hotel and apologize once again for the inconveniences you may have experienced

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2007

My family,friends and i have just returned from a weeks holiday at the Hotel Bitacora in Playa De Las Americas. The Hotel is fantastic, AND I MEAN FANTASTIC.The rooms are huge,spotlessly clean with daily washed fluffy white towels. I have never had such amazing food,with every diet catered for.my only complaint was that i put on 5lbs by taking full advantage of the huge array of foods and sweets on offer. The staff are wonderful and helpfull and on our sons 18th birthday on july 16th and our daughters 11th birthday on july 18th they produced two gigantic birthday cakes for them. I would recommend this hotel to anyone wanting a bit of luxury. I would score it 100% on everything.......Well done the Hotel Bitacora you made our holiday wonderful

6  Thank marabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this reviewResponded September 18, 2013

Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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