We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Repeat Visit - As always a Real Pleasure” 4 of 5 bubbles
Review of Spring Hotel Bitacora

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Spring Hotel Bitacora
Certificate of Excellence
GreenLeadersSilver level
Waterlooville, United Kingdom
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Repeat Visit - As always a Real Pleasure”
4 of 5 bubbles Reviewed May 9, 2010

Bit long a report - but I always try to get a lot in to help anyone looking.

Intended to spend a week of Easter half term at Bitacora - but ended us staying a for two thanks to the volcano disruption. What a shame - another week in the sun.......
This was our 4th visit overall and the first in April. This is the only hotel we have ever returned to more than once - and we are fussy (well I am) - so that says something good for the hotel.

Room was overlooking pool - I would always suggest that option and a high floor (at least 4th floor) so you can see the sea in the distance. Ours was 532. Rooms had been refurbished with new floor tiles and we had to rent a safe and fridge (they empty the fridge for you at a price so you can out drinks in of your own). No tea making facilities - which would have been much better. Son slept on sofa bed and he was quite happy with that - he is 17. There is a pull out part of the sofa if someone is a little taller.....

Reception were very pleasant, always with a smile and always very efficient. Takes a bit of time to check in for some reason to get room cards and if you want the extras like fridge etc then you feel others waiting may get impatient. No matter what we asked for during our stay they tried to help. Reception has always been great at all our visits.

Restaurant is well equipped and waiters were all (without exception friendly and helpful). Meals buffet style with specials each evening. It does get repetative but I would say the food quality is always good. and certainly we always had more than enough choice. We were half board but you can swap dinner for lunch if you like.

You can put all bar drinks and meal drinks etc on your room and pay at end of stay. With the Spring card that also gives you 15% discount - so good value and makes you want to stay in the hotel more. Prices werent too bad.

Entertainment during day was great and thats one of the reasons we go there. Mum sits on sun bed whilst me and my son go play the games in the day, You meet great people this way (and this time was no exception - and made our stay even better) and everyone was very friendly and we made several new friends. Ok you win T Shirts and certificates but its the taking part that counts (yeah sure....ok I do like the winning bit too.....). The animations team try and work very hard (Dorata, Magda, Greg, Romina & Marco well done) during the day and make it so pleasurable - thanks for that.

Evening entertainment was mostly ok (surprised me) and worth staying to watch mostly (except Flamenco !!!). After the show and before theres a musician and singer......its ok but could do not being every night, Would prefer some lively music or some kind of disco music to keep people there after the show. Just a bit drab otherwise. Im 54 so I dont mean a rave - just something great to dance to....thats modern.

Pools are great - two pools and they were 30 degrees during the stay. Bottom pool was cooler and has the slide going into it. Plenty of sun beds and whilst summer can be mad with idiots out early this time of year was busy but always sun beds to get. Still have those down early but hotel says it will remove any towels before 8am - but I didnt see that happen. Anyhow, I had no complaints. Round the pool goes quick but theres a lot of space elsewhere.

Hotel is always clean and never seen rowdiness (which I hate). The cleaners are great too. I dont go on holiday to be with idiots bad mouthing and thank fully everyone is respectful of each other and families. Always been good in that regard at every visit.

Certainly would recommend the hotel - its close to everything you need within short walking distance too. Lots of bars around and places to eat - some of English bars were grubby though and needed a clean but plenty to choose from fro all tastes. Euro makes prices not cheap though.

Overall we thoroughly enjoyed our stay. The extra week was a bonus. Certainly will return. If you go you wont be disappointed. Weather is so good too.....

Well done the team at Bitacora. Mike

  • Stayed April 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank heartbeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this review, September 23, 2013
Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,231 reviews from our community

Traveler rating
    1,725
    1,021
    328
    99
    58
See reviews for
1,591
1,066
42
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (986)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
edinburgh
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2010

We travelled to Hotel Bitacora on a family holiday. It was our 3rd Year in Playa de Las Americas and I must say it was the best hotel we stayed in.
The kids club was great. The kids spent every day their and the staff were brillant with them. In the evening there was plenty of entertainment for the kids with games and kids disco which went on until around 9pm.
The food was really good with plenty of variety for the kids aswell as the adults.
We would definately recommend anyone with young children to stay here. The staff were friendly and helpful.
If we ever go back to Tenerife, we will stay here.

  • Stayed January 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wendybrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review, September 20, 2013
Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Sussex
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 5, 2010

The staff were very friendly anything you asked for was done quickly and efficiently.
The rooms were spacious but need updating my only gripe is I do like my early morning cuppa and you have to pay to hire a kettle, noticed later in town could have brought one for less than we were charged to hire one, also have to pay for fridge and safe.
Food was really good loads of choice, my son liked having a freshly cooked omelette every morning, ICE CREAM TO DIE FOR! No problems with tummy bugs.
Main swimming pool nice and warm smaller pool with slide bit chilly. Evening entertainment was average hotel stuff.
This was our first visit but would definately return (with travel kettle) and would upgrade to superior room definately take a Spring Card with you to get discounts.
Took a trip to Siam water park which although expensive was thoroughly enjoyable and an evening trip[ up Mount Teide which was good but the dinner provided not good and the trip v expensive.
Also it was our anniversary whilst there and we came in to find a bottle of champagne and card in our room which was a lovely gesture.

  • Stayed April 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NamelessEastSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this review, September 20, 2013
Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 3, 2010

We stayed at this hotel for one week in a superior room (pool view), just after the airlines started flying again after the volcanic ash. We had a fabulous time. The staff were great. There was a wide variety of tasty food, hot dishes, salads and desserts, different dishes every day. We were tempted to over indulge. Pool area was very clean. Didn't have to get up early to put towels down! Every thing was well organised. The only negative thing we found was the bed was very firm.

Our son, who is nearly three had a really fun time at the Kids club and the mini disco. The day time activities were good, although only a handful of adults joined in! The evening entertainment was popular. There are also some good restaurants close by. For our anniversary we went out for a meal to an Italian restaurant (Piccollo) on the Los Cristianos seafront. The food there was also fantastic. It was like home cooked Italian food and the atmosphere was great.

Overall a very enjoyable holiday and next time we return to Tenerife we will be going back to this hotel.

  • Stayed April 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunlovers111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review, September 19, 2013
Thank you for your Excellent review,

We feel really proud when receive comments as yours.

We always try to provide guests a memorable stay and make their experience in Tenerife unforgetable.

Thank you so much!,

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perthshire
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 3, 2010

This was our third stay at the Bitacora with our friends and despite the volcano going off when we were there we had a great time again. The location of the hotel is ideal. The reception area is pleasant with comfy sofas, the sun terrace is lovely, the pools are great, although pool B is a little on the cool side and the food each evening is absolutely brilliant. We have stayed at other 4 star hotels in las Americas but the Bitacora beats them hands down, especially with the quality of the food. There is something different every night and we certainly didn't tire of "hotel food". My only gripe is that while the bedrooms are scrupulously clean and the beds very comfortable we did feel they were a little tired and the furniture needed refurbishment. When we had to check back into the hotel, compliments of Thomson holidays when there were no flights home due to the volcano, the staff, especially at the busy reception area, were polite, cheerful and helpful. We will certainly be going back to this hotel and I would recommend it without hesitation.

  • Stayed April 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank magicperthshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones con Clientes at Spring Hotel Bitacora, responded to this review, September 23, 2013
Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheshire
1 review
5 of 5 bubbles Reviewed April 30, 2010

Great hotel, enhanced by the helpfullness and friendlyness of all staff, the food was a very good selection of choices and tasty too. I feel they covered peoples every need.
situation of hotel ideal for both Los Americas and Los Christianos.

I was very impressed that the hotel took in people stranded in Teneriffe during the volcano erruption in iceland when others had let them go without helping.
So very well done Bitacora

Both myself and my husband enjoyed our stay with you and will definately return.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sheilamCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Recepción at Spring Hotel Bitacora, responded to this review, September 19, 2013
Thank you for your Excellent review,

We feel really proud when receive comments as yours.

We always try to provide guests a memorable stay and make their experience in Tenerife unforgetable.

Thank you so much!,

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
belfast
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed April 22, 2010

great hotel...second visit in 3 years....wonderful staff, excellent management and front of house, super food, spacious bedrooms, ideal location...this hotel has it all. Its rare to find such a treasure, with the added bonus that return customers get a Spring Hotels loyalty card enabling them to get 15% off food/ drink purchased in hotel. Evening entertainment generally good fun....we'll be back next year for a well-earned Spring break. Oh, and the breakfast / dinner buffets are to die for....especially if you're a carnivore......although the sight of whole sole being grilled to a consistency of leather almost reduced me to tears! One tip at meal times is to inspect EVERYTHING with an empty plate first...dont "wade in" or you'll come home 2 stone heavier! Enjoy!...we certainly did!!!!

  • Stayed April 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank spikemilligan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review, September 17, 2013
Thank you so much for taking the time in sending us your review of your stay
at the Spring Hotel Bitacora

It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations.

We hope forward to welcoming you back!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa de las Americas hotels
0.3 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 59 in Playa de las Americas
4.5 of 5 bubbles 2,737 reviews
0.3 mi away
Mediterranean Palace Hotel
Mediterranean Palace Hotel
#28 of 59 in Playa de las Americas
4.0 of 5 bubbles 2,801 reviews
0.1 mi away
Best Tenerife
Best Tenerife
#25 of 59 in Playa de las Americas
4.0 of 5 bubbles 2,385 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Green Garden Resort & Suites
Green Garden Resort & Suites
#5 of 59 in Playa de las Americas
4.5 of 5 bubbles 1,596 reviews
0.3 mi away
Europe Villa Cortes
Europe Villa Cortes
#4 of 59 in Playa de las Americas
4.5 of 5 bubbles 1,077 reviews
0.2 mi away
H10 Conquistador
H10 Conquistador
#17 of 59 in Playa de las Americas
4.5 of 5 bubbles 5,062 reviews
Show Prices
Show Prices
Show Prices

Been to Spring Hotel Bitacora? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Spring Hotel Bitacora

Property: Spring Hotel Bitacora
Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#5 Family Hotel in Playa de las Americas
#6 Green Hotel in Playa de las Americas
#7 Romantic Hotel in Playa de las Americas
#9 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Hotel Bitacora 4*
Number of rooms: 314
Official Description (provided by the hotel):
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, HotelsClick, Hotel.de, HRS and Despegar.com so you can book your Spring Hotel Bitacora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora Tenerife
Bitacora Tenerife
Spring Hotel Bitacora Tenerife/Playa De Las Americas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing