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2,207
1,285
448
125
79
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Reviewed March 13, 2018 via mobile

Just got back sunday from an all inclusive week at this gorgeous hotel. We all ( myself my daughter my son my grandaughter (1) had a fantastic time.. The hotel is absolutely spotless. The food was perfect there was something for all tastes. The staff were so lovely & friendly.. The pools are so clean we spent most of our pool time at the kids pool. I cannot fault this hotel at all. Myself and my family highly recommend this hotel. We are already thinking about returning for our holiday for next year. Thanks to all staff who made our stay so pleasant. See you all again soon. Xxx

Date of stay: March 2018
Trip type: Traveled with family
6  Thank fairyfirefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2018 via mobile

She absolutely loved it here and so close to everything, we are booking up again for this year, well worth a visit in our opinion, lovely food, pool, staff were great , the big massage man was very hands on though, could move for a few days after

Date of stay: May 2017
Trip type: Traveled as a couple
1  Thank I9384BZleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2018 via mobile

There is nothing negative I can say about this hotel and its all inclusive service. The food is varied and different everyday, and I enjoyed everything I had. The drinks provided were of a good quality; Estrella beer on tap, Gordon's gin, Schweppes tonic, bottles of cava etc all included. There is a snack bar available when the restaurant is closed, serving fries, burgers, toasties, hotdogs, cakes, biscuits, olives, nuts and much more! The staff are all very friendly and go out of their way to be accommodating. The hotel, our room and all surrounding areas were exceptionally clean. The location is perfect; five minute walk from bars, restaurants & shopping at the Safari centre. If you like to exercise the gym is good and the equipment is of a good quality. We don't have children but there is a very good playground and the children who attended the kid's club always looked like they were having lots of fun. I will definately stay here again in the future, it was so much more than I expected and I was very impressed!

Date of stay: March 2018
Trip type: Traveled as a couple
5  Thank Inspiration552145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2018 via mobile

We had a great 2 weeks at Bitacora. Hotel staff in all departments were friendly and helpful. They were also like this to each other making a very relaxing pleasant atmosphere throughout the hotel. The Animacion team were exceptional working hard all day and evening till late, to entertain and occupy those of us who wanted to be involved, young, old or infirm. The hotel was impeccably clean in all areas and was kept so all day. The food was very good with good selection and daily variation.
We left after 2 weeks holiday feeling very relaxed and satisfied, having also booked a return visit later in the year.
Thank you Bitacora staff.

Date of stay: February 2018
Trip type: Traveled as a couple
4  Thank E274QYjeffl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2018

The first few days of our visit to the Bitacora was spent thinking it wasn't as good as the Arona Gran, but that is unfair.
It is slightly different as it caters for families and hasn't had some of the upgrades yet, which have been completed already at the Arona Gran and are underway at the Vulcano.
The evening entertainment is first class, as is the food in the restaurant. The rooms are nice and the staff are friendly and efficient.
Slightly disappointing is the lack of waiter service in the pool area, but that is a small point. Also, the restaurant can feel a little like a canteen at times.
The bar is completely cashless, whether you are all-inclusive or not.
All in all, we were impressed. Especially by the food and entertainment. The location is very central, so that is a point in its favour.
We were told that standard bookings do not normally qualify for the pool view, so it may be best to ask for it.

Room tip: Pool view is the best
Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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