What a shame that the new management has made changes namely the SHORTAGE of evening bar staff waiting at least 20 minutes before orders were taken then another wait to get your drinks many disgruntled people the queues some nights was very long the few staff there were so overworked. The sunbed situation needs Urgent attention not our idea of a holiday getting up at the crack of dawn to get a sunbed!!! So we had to wait till 3pm to get a sunbed.Our room overlooking childrens play area got no sun at all. Also we hadn't realized that it was the school holidays this is a great family hotel but too busy for us at this time.
We thought that all the staff were excellent so helpful. The meals were first class with many choices. Last but not least the entertainment team were BRILLIANT,We will return at a quieter time as overall it was a very good hotel
- Official Description (provided by the hotel):
- The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more less
- Reservation Options:
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- Also Known As:
- Bitacora Hotel Tenerife
- Hotel Bitacora Tenerife
- Bitacora Tenerife
- Spring Hotel Bitacora Tenerife/Playa De Las Americas