We were recomended to use the Bitacora by someone who raved about it from 3 years back. This was before the days off AI obviously.
The Hotel was just not geared up for the number of customers at the Bars day or night. 1 person serving so no surprise that as per other reviews they were miserable at times - There was a constant line of thirsty holiday makers waiting to be served.
The Evening Bar - expect to wait 20 mins for order to be taken and another 20 for it to arrive - No exaggeration.
The manager is saving on the wages and gaining on the cost of AI as despite paying up front you could not get a drink !
Also they require long trousers for dinner - my partner was sent out as his were long style 3/4 lengths !
The Pool Guard is a horror - not even a rubber ring or a small ball allowed in the pool. He chucked out a 4 year old with a ring. We were timing him in the end to see how quickly he appeared after some poor child got their lilo, ring or ball out.
On the positive side the food was ok but in a week we ate out 3 evenings so we could dine al fresco - the hotel dining room is basement level.
I'd recommend staying elsewhere as its not cheap either.
- Official Description (provided by the hotel):
- The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more less
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- Also Known As:
- Bitacora Hotel Tenerife
- Hotel Bitacora Tenerife
- Bitacora Tenerife
- Spring Hotel Bitacora Tenerife/Playa De Las Americas