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3,406
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111
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All reviews entertainment team pool area interconnecting rooms bar staff great holiday shopping centre branded spirits costa adeje glass of champagne plenty of choice taxi rank siam park evening entertainment every night long trousers something for everyone mini club
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Reviewed 4 weeks ago

Just come home from a 8 night stay at the las dalias hotel, from entering the premises until leaving everything was first class by all staff, we would not hesitate to recommend this hotel to friends and family and will definitely return to this fine hotel, special thanks to the girl who was pool life guard for sorting out my cut leg and Vanessa who attended customer service manager who acted as translator, once again many thanks.

Date of stay: January 2020
Thank demir1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear Demir,

First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

Best Regards,
Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Just got back from our family holiday and are already missing it.
I give this holiday a 5 star based on the following location is pretty flat location for Tenerife making it easy to get around the hotel is on a hill but nothing major compared to other areas in Tenerife.
Food and drink was fantastic with a wide range of food to suit every one from young to old people kids will not be disappointed and there is no shortage of drinks to choose from.
Entertainment is Frist class every night it is first class starting with entertainment for kids working the night through to adults entertainment the kids will still enjoying adults entertainment good vibes all night look there will be no mom I'm board thank god.
The hotel it's self is very clean and no problems with the rooms spotless a very well kept hotel that has prides itself on this.
The staff are so friendly kind and could not do enough for you very helpful as if they were my friends.
The pool was clean and warm so it must have been heated also day entertainment.
Overall this holiday was fantastic and would highly recommend infact I'm looking at going back there in the near future.

Date of stay: January 2020
Trip type: Traveled with family
4  Thank Greenaway1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear guest,

We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories.
Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.
Again, we appreciate your positive comments and look forward to welcoming you back again soon.

Best Regards,
Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I'm writing this review while sitting in reception waiting to be picked up to go home. Really sad to be leaving,we've had the best holiday. All the staff are super friendly but a few stuck out from the rest, Marina at reception, extremely helpful and so lovely, Marlena at the pool side bar and most of all Lynsey that runs the kids club and part of the animation team. She is an absolute asset to this hotel. The entertainment is like nothing I've seen before, the time and effort they put in is second to none, one show that was absolutely amazing was called Best of the Best, which focused on Mamma Mia, The Lion King and The Greatest Showman. Brilliant!! Anyone looking for a fabulous holiday I would so recommend this hotel. Can't wait to come back.

Date of stay: January 2020
Trip type: Traveled with family
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear Kim,

We would like primarily to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us, based on our passion for providing our guests with an environment similar in comfort to a home from home. So again, we thank you for sharing this positive review with us and we hope to welcome you back again soon.

Best Regards,
Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We booked to stay in Costa Adeje with Thomas Cook at the GF Isabel from 21st to 28th October 2019 but unfortunately due to the collapse of the company and this hotel increasing its prices by £1,000, we didn't re-book. Instead Hays Travel managed to book us this hotel and after our stay we are so glad they did. Nothing was too much trouble for any member of staff during our week's stay, so much so that we have just re-booked to stay at this hotel the week before Christmas - countdown begins, can't wait.

For us this is an excellent hotel in an excellent location, shops nearby, beach nearby, pubs nearby, it was brilliant.

You would be hard pushed not to find something you liked to eat at each meal as there was so much choice and every night there was a different theme i.e. mexican, seafood, japanese, italian and the list goes on!

The room was clean and comfortable with fantastic views of the pool and the sea.

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tutantommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear guest,

First of all, we would like to express our appreciation to you for choosing our hotel for your holiday and taking the time out of your day to write to us. We have treated your opinion as a success story and we would all be delighted to welcome you back to our establishment in the not too distant future. Until then we wish you all the best.

Kind Regards,
Quality Manager
Iberostar Las Dalias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We have just returned from a 9 night stay at this hotel and honestly I couldn't fault anything. We traveled with our four children and they've had such a good time. We are already looking at booking again for next January.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
3  Thank Acklams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Las Dalias, responded to this reviewResponded 3 weeks ago

Dear Acklams,

First of all, we would like you to accept our genuine appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We are also very happy that you have taken the time out of your day to share it with us. Moreover, your evaluation is of the utmost importance for us because it shows through dialogue we can achieve the individual wishes and preferences of our guests and constantly improve the service we provide for them.
We would like once again to thank you for this kind review of our hotel and we will be delighted to welcome you back to stay with us again soon.

Best Regards,
Quality Manager
Iberostar Las Dalias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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