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“Great week at reasonable price”

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Iberostar Las Dalias
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great week at reasonable price”
3 of 5 bubbles Reviewed April 21, 2014

Excellent animation team and staff generally very pleasant.

Alyson who sold tickets for trips etc was very knowledgable and helpful.

Rooms basic but clean.

The standard and quality of food was very good. We were half-board and I think if we were full-board we would have found it rather monotonous.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yepsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, May 7, 2014
Dear Guest,

We sincerely thank you for the time and effort spent to share your impressions about your stay at our IBEROSTAR Las Dalias hotel, we are pleased to read that overall you had an enjoyable time among us.

Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights; the variety of dishes is ensured by our two weeks menu rotation so as to offer our guests a wide array of succulent dishes and new options at every single meal.

We are also very grateful for your nice comments towards our animation team, their enthusiasm is contagious and they strive to offer a wide variety of leisure and sport activities throughout the day as well as entertaining evening shows to make our guests' stay a memorable one.

Your enthusiasm for our staff is very much appreciated and will be a great source of motivation; we will certainly not fail to convey your very kind compliments to all of them.

Once more, thank you for making us your choice hotel when visiting Tenerife; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,013)
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English first
Princes Risborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

We're just back from a family holiday at Iberostar Las Dalias, we have 2 children 15 and 12 and didn't know what to expect as never been on this sort of holiday before. We couldn't have had a nicer time and that was all due to the friendliness and helpfulness of the staff. From the moment we arrived at reception, to the bar staff, maids, restaurant staff, they could not do enough for us. But the best has to be Jim and the STAR Team, they are just brilliant with the kids, which was great especially when you have a 15 year old boy. The activities were varied and the enthusiasm put into the events just brilliant.
We never struggled to get a sunbed, the pool area always clean as was the rest of the hotel.
For us the food and drinks offered on the all inclusive were good quality and varied with food always available. The hotel bedrooms are a little basic, but to be honest we spent little time there as there was always so much to do. Siam Park is a great day out and walkable distance as is the scuba diving but don't expect to see any Turtles!
Thank you for a great holiday and hope you continue to have a great season.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 661Pip_pop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed April 20, 2014

Just returned from 10 days at Las Dalias. Overall, we were very happy with this hotel, clean, good food & fabulous staff. Lots going on, & you can do as much or as little as you want. Plenty of sun loungers, pools clean, though the water was cool! The food did get a little "samey" after a few days, but there was always lots of it, cooked well & well presented. I believe the key to a great stay at this hotel is the room you get- definitely avoid the rooms overlooking the noisy & busy road. We had 2 rooms with interconnecting door on the 8th floor, which was perfect for our family.
Lots of comments in reviews about the beds, but I have to say I had the best nights' sleep in months! I suffer from a bad back, & the "hard" bed suited me perfectly- I have never had 10 consecutive days without backache in a long time!

Room Tip: Don't get a room overlooking the road!
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BritsinAustria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 17, 2014

Overview - we have the following family - four boys aged 10-9-4-3 - we like to travel all inclusive for the flexibility and practicality but also like to eat out - travelled in 1st week of Easter holidays for 10 nights - we had a 2nd floor interconnecting room with poolside views
Food & Drink
Pros - clean and well maintained enviroment - good service - food fresh - lots of choice - daytime food always available at different times if you miss main meals - drinks plenty of choice not short on the measures - on occasions took food back to the room
Cons - meats on offer for the grill could be more varied
Pools
Pros - good arrangement of pools big pool, medium pool and baby pool - they have a man made beach with sunbeds was a real bonus for all the kids - the x2 babies were really happy playing in the sand all day - they also have a sand play area that houses a volleyball court, football pitch and various other activities during the day was a really good idea
Cons - Water is a tad cold at times
Rooms
Pros - very basic - cleaned everyday - TV, fridge & safe - UK channels
Cons - showers need a mat to stop slipping - towels a tad rough - beds not very comfortable
Location
Pros - 5 mins walk to beach - plenty of restaurants within close proximity -we like to venture out and have a stroll - good location and very central - supermarket 1 minute away and also shops and newsagent in the hotel
Cons - None
Staff
Pros - for us the highlight of the resort - i cannot over praise the helpfulness, kindness and overall nature of all the staff - they are a credit to the company and the company should be proud of them - they really care that you have a great time - nice touch when you check in at reception is a glass of champagne and sweets for the kids - The children played in the kids clubs and we became firm friends with a lot of the staff Jimmy, Hone, Pawel , Anna to name a few but all brilliant
Cons - none
Evening entertainment
Pros - good old fashioned fun - the entertainment team dont take themselves to seriously and put on great shows - had great nights - there is a playroom for the little uns - they have a kids club before the main evening shows - for the main shows kids can sit at front for a birds eye view
Cons - the hired in performers were a let down - much preferred the entertainment from the STAR team
Conclusion
we had a really great holiday - it is always a concern when staying with 4 young kids but they had the time of there life and did not want to leave - a real credit to the staff they are fantastic - is a really good venue for family fun - only real downside are the beds but taking all into consideration it is a great resort and would return again no hesitation

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank daniel i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 16, 2014 via mobile

We have just returned from a 6 night stay and we have had a wonderful time. Our 13 year old son and 16 year old daughter were kept busy all day by the entertainment staff. They arranged football, volleyball, inflatables in the pool and lots more. Jimmy, Collin, Jonay, Jessica and Steffan are all brilliant and work tirelessly to ensure that everyone is happy. This was also a great way for all the teenagers to meet friends their own age. They also provide some of the evening entertainment which was great fun.

We found the room to be comfortable and functional and it was cleaned every day and although the decor is a little tired and the bed a bit hard, after a few cocktails in the evening, we didn't really notice!

The food is of very high quality and there is a vast selection. There are lots of salads every evening as well as meat and fish cooked on the grill. There is also at least 6 or 7 other dishes, breads, cheeses and desserts to choose from. Good quality wine is served at the table at lunch and dinner.

I would strongly recommend this hotel for people with children of any age as there is something for everyone. We hope that we will be able to return again in the future.

Stayed April 2014, traveled with family
Helpful?
Thank SussexfamilyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainham, United Kingdom
1 review
4 of 5 bubbles Reviewed April 16, 2014

Can not fault the hotel. We stayed during the school holidays with our 13 year old. The hotel is in a excellent location, right by the shops, bars and restaurants.
Plenty of food to choose from. Pools nice and could always get a sun bed any time of day, no getting up at the crack of dawn. Pool opened at 9am and no one was waiting to put towels out. entertainment team were excellent, always keeping the kids occupied with activities. Would definately stay at this hotel again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
Thank 83sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed April 13, 2014

Having just returned from Iberostar Las Dalias after 3 weeks I would just like to thank everyone there, unfortunately I was taken into hospital but the staff at Las Dalias were absolutely fantastic The Reception staff Eloy ,Miguel etc were so helpful in helping my Husband and let him keep on our beautiful room and reassure him everything would be OK,to Collin ,Stephano ,Amoury,Jimmi Emma and the rest of animation team thank you for being so wonderful ,no wonder we come back so often ,we just love you all to bits ,for all the people who complain about this fantastic hotel you must be very bad to please ,the people that work here are ALL absolute gems ,thank you all so much for looking after us glad to say I feel a lot better thanks to you all ,hope it wont be too long before we are back at out most favourite hotel.Love to you all xx

Room Tip: ask for pool view
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ScotlandJoycey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, April 14, 2014
Dear Guest,

We would like to express our sincerest gratitude for the time you took out of your day just to thank our staff at our IBEROSTAR Las Dalias hotel; it is wonderful to read that you and your husband felt so well looked after by our teams.

We sincerely regret that you had to be hospitalized during your holidays and hope that you are slowly but surely recovering and that we will have the opportunity to welcome you back very soon in your home away from home.

As you well say, our staff is what really makes our hotel, their genuine kindness and attentiveness is undoubtedly our main strength and we will not fail to forward your heartwarming review to all of them; they will be delighted to read such praising comments on their attitude and to have contributed to your wellbeing whilst staying among us.

We look forward to welcoming you back very soon,

Warmest Regards,
Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Las Dalias

Property: Iberostar Las Dalias
Address: Gran Bretana, 38679 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Playa de las Americas
#3 Top resorts Hotel in Playa de las Americas
#4 On the Beach Hotel in Playa de las Americas
#8 Luxury Hotel in Playa de las Americas
#9 Family Hotel in Playa de las Americas
#14 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Las Dalias 4*
Number of rooms: 404
Official Description (provided by the hotel):
It’s all inclusive at the IBEROSTAR Las Dalias hotel, from the smiles on your children’s faces as they leave the Miniclub to the delight of stretching out and sunbathing on the sun deck loungers. And let’s not forget the best Canary Island cuisine together with flavours from around the world served at your table. Now it’s your turn. Choose your all inclusive hotel for families in south Tenerife and all you need to worry about is having fun. Space for everyone. From Double rooms with sea views for a wonderful stay with your partner to spacious interconnecting family rooms so you can keep an eye on the kids, we have the perfect room for all guests. Non-stop adventures for children. From inflatable slides at the pool, foam parties, dancing in the minidisco and contests of all kinds, the little ones can let their imagination run wild while they have a blast! A break for mum and dads. While your children have fun, you can melt away stress with an aromatic massage, pamper yourself with an afternoon at the hairdresser’s or show off your skills with a game of pool. Fancy a romantic dinner? Your wish is granted. Find the time for some intimacy during your holidays in Tenerife with our babysitting service. You want it, you’ve got it. Make the most of the restaurants at the IBEROSTAR Las Dalias with our all inclusive accommodation. See how the chefs cook your favourite dishes before your eyes or discover the secrets of the local, national and international cuisine at each meal. Truly delicious! Holidays at sea. If you love crystal-clear water and golden sand, you’ll find it hard to leave Playa de las Americas. You won’t find a better place for admiring sunsets from the shore, enjoying infinite swims in the sea and helping the kids to build incredible sandcastles. Family trips. The best water park in Tenerife is just 5 minutes from the hotel and is a world of fun for children. Don’t miss an excursion to the top of Mount Teide, exploring the coast of the Canary Islands while scuba diving or taking a relaxing ride on a catamaran. 365 days of sunshine. The Canary Islands boast average temperatures of 22ºC throughout the year. Take advantage by relaxing in the whirlpool bath, cooling down in the pools at this hotel in Costa Adeje, or sipping a chilled mojito in the pool area while soaking up the sun. ... more   less 
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Also Known As:
Iberostar Las Dalias Hotel Playa De Las Americas
Iberostar Hotel Las Dalias
Las Dalias Iberostar
Iberostar Las Dalias Tenerife/Playa De Las Americas

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