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“Fab hotel and definitely worth a visit”

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Iberostar Las Dalias
Certificate of Excellence
GreenLeadersGold level
Shotts, Scotland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fab hotel and definitely worth a visit”
Reviewed September 25, 2013

We stayed from 15th-22nd September. Wasn't sure what to expect as I'm really, really mega fussy when choosing hotels. However, we will most certainly go back to the las Dalias. Tremendous food choices and plenty of it. All staff were brilliant, always happy to help and couldn't do enough for you, great customer service. I would say the staff are the hotel's biggest asset! We liked the location as it was a wee change from both las Americas and Los cristianos. We stayed in room 803 which had a magnificent pool and sea view so watched the sun setting every night. British TV channels available so you can keep up to date with your soaps and news from home. No reserving of sun beds the week we were there but not sure how that would be during peak times.

I do feel the decor, both in the rooms and in the corridors leading to the rooms, are in need of a lick of paint and the carpets in these areas all need upgrading. Although wifi is free for one half hour each day, I do feel it should be free throughout the day in the hotel, this is the case in other hotels I've stayed at in Tenerife. These are my only gripes!

All in all, a great hotel and as a fussy hotel chooser, I would recommend it!







  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
3 Thank Aileen09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,339 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Carmarthen
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 24, 2013 via mobile

Just returned from staying a week at this hotel on arrival was given a room above reception facing the road and shopping centre was only in the room 5mins stinking of smoke very small but did have small side sea view went to complain as both of us non smokers couldn't stand the smell was offered 2 rooms with pool view 1 was no extra charge other 84 euros opted for the bigger room on 6th floor brill views of sea and mountains and paid the upgrade all was happy for 2days untill we found out other people had fridge in room and English channels on tv again went to complain as no fridge was told I had to purchase the mini bar to have fridge I had already paid to upgrade mt room so in all cost us 745 pound for a week and had no fridge for this money I would expect fridge couldn't be bothered to complain about tv as I suppose I would of had to pay extra for that to .i did like the hotel it was always clean decor very minimal but the pool area I found very relaxing no head banging music playing loud all day ,the drinks on all inclusive very good beer wine and cocktails great even branded shorts food plenty full enjoyed here but won't br returning as no fridge or air conditioning or tv working proper in rooms

Stayed September 2013
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Las Dalias, responded to this review, September 27, 2013
Dear Susan,

First of all we would like to thank you for selecting our IBEROSTAR Las Dalias hotel for your holidays in Tenerife and for the time you spent to share your personal impressions on your stay as your feedback helps us know where to improve and keep on guaranteeing the beautiful holidays’ experiences that IBEROSTAR is famous for.

We lament reading that the first room allocated to you had a cigarette smell as in Spain it is forbidden to smoke in public closed areas, unfortunately not all guests are equally respectful and we can only imagine that the previous guests did not observe our strict rules regarding our smoke free areas.

Moreover, we are sorry to hear that you weren’t properly informed about the operation of the minibar in the rooms and we would like to take the opportunity to explain it here: as you can check on both our brochure and website, the minibar is on request and subject to an extra charge independently of the type of room that you are accommodated in. Nevertheless this service is bookable through our webpage or anytime during your stay at our reception.

Further we lament reading that the television in your room was not properly tuned to English channels and not to have been informed about this during your stay as we would have been able to assist you straight away; of course there is no extra charge for this service.

On the other hand we are glad to read that you were completely satisfied with your All Inclusive treatment and that overall you had a pleasant and relaxing stay among us.

Last but not least, the gastronomy being one of the prime pillars of our company, we are proud to read that the varied culinary options thoroughly prepared by our professional chefs were a pleasant aspect of your stay.

Once again, thank you Susan for choosing IBEROSTAR; we hope that you had a pleasant journey back home and to have the opportunity of serving you again in our hotels worldwide.

Kindest Regards,

Online Reputation Manager
IBEROSTAR Las Dalias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 24, 2013

My partner and i have just returned from another 2 week holiday at the Las Dalias we love this hotel all the staff are so friendly and always willing to help i have reommended the Las dalias to family and friends and there are three couples going in November i hope they enjoy it as much as we do keep up the great work see you all in the new year.


Sarah 7 Archie

Room Tip: we always request the third floor as the rooms are facing the pool we have always been lucky with ou...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarah g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 20, 2013

We stayed at this hotel from 02/09/13-12/09/13, check in was fairly easy and thought the glass of cava/juice on arrival was a nice idea.

LOCATION-Really liked the location of the hotel, very near the shops, bars, restaurants, near several nice beaches and a harbour down a slope a little further from the shops, although the slope back up to the hotel from the beach/harbour a bit steep. Taxi rank opposite hotel, and bus stops close by.

ROOM-Requested a room on a higher level to avoid some of the noise, was given room 542 overlooking the front of the hotel, and a view of the mountains, it was clean, basic, but a little tired looking, the beds were hard, but got used to them after a night or so.

WIFI- available in the reception area, only free for 30 minutes a day, I did think about paying 20 Euro's for a weeks use but decided against it.

FOOD/DRINK-Fantastic food, good variety, and plenty of it, always looked fresh, I liked the smoothies that were on offer some mornings at breakfast, very impressed with the drinks too, was glad to see Cava available by the glass or bottle,

STAFF-The staff really deserve a mention, they work really hard, and always seemed polite and cheerful.

POOL-I must admit, I was a little apprehensive after reading some reviews about the morning sunbed rush, we arrived at the pool 10-10.30am, and usually managed to get sunbeds on the upper level, which is shaded in the morning. we did notice some people saved sunbeds in the shade, and more in the sun, also, in the 5 hours we spent at the pool on one particular day some sunbeds with towels on were never used at all. Management - It would be nice to see the sunbed issue resolved, maybe issue every guest with a card to place on one sunbed only for duration you wish to use it?

GOOD BITS/BAD BITS- The staff, the atmosphere, and food and drink are what make this hotel great, the rooms need updating, and the sunbed problem does need looking at.

I would definitely go again-Thanks to all who make it a nice place to stay!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tinampinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland,UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 19, 2013

Had a well earned rest here at the Iberiostar Las Dalias. We arrived at the hotel about 5 min before the Restauant closed. The receptionist checked us in swiftly and kept our luggage at reception so as we could go and eat, The room was smaller than we had expected but my request by email for a joining room was granted, as I was traveling with 4 friends, we had a room with 3 of us in it so this made the room a bit smaller than expected. ALL staff from cleaners to Managers were very courteous and pleasant and could not fault them in any way. We were not allowed into the pool area until 9am. A troop of cleaning staff had the pool cleaned and pool area scrubbed every morning from 8am. We were at an advantage at 9am as we were on the ground floor one of my girls had jumped the balcony and the towels were on the sunbeds before the other holidaymakers were through the barrier!! The animation team were superb and worked morning noon and night....Entertainment at night was varied and good. Only complaint It did stop at about 10.30, then we realised there was another bar on the third floor that carried on some other entertainment. The food in the restaurant had plenty of choice, was fresh and in abundance. I would definitely stay here again

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
2 Thank bella50Scotland_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 19, 2013

Execllent hotel had a great time would definitely stay there again. I am a coeliac which means I have to have a strict glutton free diet and they catered for me no problem . Great location good entertainment . I would recommend it .very clean never saw one cock roach

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
3 Thank Phylbhx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alva, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 19, 2013

Great Hotel. Felt safe as on my own. Staff really friendly. Food and services really good. Service at the pool bar and upstairs in the bar great. Peanuts or crisps with your drink. Need more umbrellas at the pool. Staff on reception really excellent. Eloy especially. Rooms a bit tired but really clean. All round a great hotel and would go return to the hotel.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
4 Thank Pauline441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Las Dalias

Property: Iberostar Las Dalias
Address: Gran Bretana, 38679 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Playa de las Americas
#3 Top resorts Hotel in Playa de las Americas
#4 On the Beach Hotel in Playa de las Americas
#8 Luxury Hotel in Playa de las Americas
#9 Family Hotel in Playa de las Americas
#14 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Las Dalias 4*
Number of rooms: 404
Official Description (provided by the hotel):
The IBEROSTAR Las Dalias is an all-inclusive family friendly hotel in Tenerife, the heart of Playa de las Américas focused on fun-filled, entertaining family holidays where guests can kick back and have a good time. On the island of Tenerife, a mere 550 yards from the Costa Adeje's pristine beaches, our welcoming family hotel features 404 All Inclusive accommodations in addition to a gym, children's activities, salon, reading room, conference room, and the most stylish and relaxing restaurants and bars. Great location in Playa de las Américas: A full-service resort, the IBEROSTAR Las Dalias is ideal for families as well as couples travelling to Playa de las Américas: one of Tenerife's prettiest enclaves on its southern coast along Costa Adeje. The hotel boasts a privileged location just 550 yards from the beach in a pulsating area of businesses, shops, restaurants, and bars. We are also very close to one of Europe's largest water-parks! Excellent Dining: Diners with a taste for fine international cuisine and food from the Canary Islands will be delighted by the bars and restaurants at IBEROSTAR Las Dalias. With one full-service restaurants and several relaxing bars with live music, guests with all types of palates will be pleased. Fun without borders. At the IBEROSTAR Las Dalias hotel you will have fun with a wide array of activities. Water sports, adventure sports, shows and performances --a world of fun is waiting for you. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to six devices – to use during your stay. Activities for all ages: Every member of the family will have a blast at the IBEROSTAR Las Dalias Hotel. Our hotel in Playa de las Américas specializes in leisure and shows, and our staff organizes numerous daily and nightly activities for all audiences. Youngsters, including babies, will have fun at our top Costa Adeje hotel with our different fun and game programmes coordinated by age: Miniclub, Miniclub, and Tennieclub. Meetings and events venues: When it comes to planning a business function in Costa Adeje, the IBEROSTAR Las Dalias is the only place to go. Our two meeting rooms, the Circe and Cupido, with different dimensions and capacities, can be adapted to meet your social or business event needs. Likewise, the hotel has a full line of audiovisual equipment on hand to help make your event a success. Connecting rooms for up to 6 people: In a family friendly hotel like the IBEROSTAR Las Dalias, connecting rooms are ideal for parents with kids. They can accommodate up to 6 guests (3 per room), and you can choose either single beds or beds for two for greater comfort. Solarium: Sunbathing area, poolside drink station and snack bar… Everything for you to enjoy the most refreshing sodas, cocktails and bites in world-class facilities. ... more   less 
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Also Known As:
Iberostar Las Dalias Hotel Playa De Las Americas
Iberostar Hotel Las Dalias
Las Dalias Iberostar
Iberostar Las Dalias Tenerife/Playa De Las Americas

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