My daughter and I stayed here in March. We had travelled independently to join a perty of 8 other people. All the the other people had booked together and were therefor in the main building of the hotel. My daughter and I were put in a room quite some distance away with long pathways and coridors leading to it. The room was dated, dark and dingy. I complained immediately mostly about the face that we are very different ages and we intendeded to return back at the hotel in the evenings individually as there were 2 age groups in our party. The hotel room was neither inviting or safe for a lone woman to return to late at night. The reception desk told me there were no available rooms and requested my return the following day. I returned and requested again that we were given a more suitable room. My previos request had been recorded and we were given an alternative room without question.
This done we were then ready to enjoy our holiday with our friends. I really cannot fault the hotel in any way. The standard of the second room was perfectly acceptable with daily cleaning and clean towels provided. The food was very impressive for the money that we paid. It was always being replenished and there was a very good choice available. The bar staff worked really hard and were friendly and seemed to be happy to serve you.
Overall we had a great holiday at this hotel we will be returning again next year.
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- Also Known As:
- Las Piramides Hotel Playa De Las Americas
- Las Piramides Playa De Americas
- Las Piramides Tenerife/Playa De Las Americas