Overall it was ok, but as per the previous review, we checked in and apparently our room and my parents room had problems with plumbing so we were put in a 2 bedroom apartment for the first night which was very outdated and quite a distance from the main building. When we went to reception the following day, we were told our rooms weren't ready as we had to wait for the previous people to move out and the rooms be cleaned before we could move in. So clearly the "plumbing" thing was a lie. We did eventually get our seperate rooms that day after a number of visits to the reception. Everyone we spoke to in the hotel had the same problem with the majority of them being moved to other hotels for the first night.
The only complaint I have was the queue for the buffet in the evening. You need to expect to queue for at least 20 mins before you get some food if you get to the restaurant between 7 and 8pm. They shoulde re-think the design of the dining room and maybe give access to the food from 2 sides! Then you had to queue separetly in the dining room at the bar if you wanted a drink, again waiting a while.
The room's in the main hotel complex were nice, the hotel was in a good location, nice pool (but difficult to get a sunbed).
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- Also Known As:
- Las Piramides Hotel Playa De Las Americas
- Las Piramides Playa De Americas
- Las Piramides Tenerife/Playa De Las Americas