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“Third time visit”
Review of H10 Las Palmeras

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H10 Las Palmeras
Certificate of Excellence
Reviewed April 25, 2013

We went to Las Palmeras to celebrate my husband's 60th birthday at the end of March. Check in was smooth although we had an hour to wait for the room, (we did arrive early) so time for some lunch by the pool. We had booked a sea view room because we know that some of them are close to the Irish bars and can be a bit noisier.
The rooms have been upgraded and we actually had a double bed, not two singles pushed together. Not many drawers, but enough shelving to suffice the average stay. It would be advisable to take some trouser hangers though. My main gripe is that there isn't a mirror over the dressing table, but that can be overcome.

The restaurant has now been refurbished and now has a nice contempory feel, plus the food has improved too, not that it was bad before. Plenty of choices at all sittings and the fish on Good Friday was superb.
There is also an a la carte section which serves fantastic Italian food. We booked this for my husband's birthday dinner and we were not disappointed. The waiter and waitress were very attentive and made us feel very special. The menu was varied and the food cooked before you and it was delicious! They then brought a small cake with a candle which was a lovely touch, followed by Lemoncillo x2! After a bottle of champagne delivered to our room whilst we were getting ready, courtesy of the hotel and a couple of cocktails, this finished the meal off a treat!
As we were all inclusive, we could dine there once a week. We certainly went back on our last night to round off a brilliant stay.
We used to have a snack lunch at the pool bar which had plenty of selection but lunch is also served in the main restaurant if you wish for a larger choice.

All the spirits in the bars are good quality as standard, Smirnoff etc at no extra charge.

The pool area is lovely and clean with well kept garden areas, but beware! If you leave towels on the beds to reserve but do not use them, the pool staff will remove them. Pool towes available at 60 cents each time you change them.

The downside to the hotel is the entertainment. There is a resident band, who have been there for years, but the acts that are brought in are average. But the hotel is situated close enough to a wide variety of bars if you want something more.

Overall we had great time and would recommend it and would go back again.

Room Tip: Odd numbered rooms face inward towards the pool, so quieter than the outside even numbered rooms.
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  • Stayed: March 2013, traveled as a couple
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1  Thank Welltravelled031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 26, 2013

Dear clients,

thank you for having taken the time to publish your comment on tripadvisor.com.
Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your stay a successful one, we are very happy to know that you had a nice time and happy remember of your birthday celebration. Thank you for staying with us and we hope to see you again on your next visit to Tenerife!

Sincerely yours,

Ana Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,542 - 1,548 of 3,599 reviews

Reviewed April 25, 2013

After our first stay in this hotel was so good we tried it for a second time this visit was just as good as first everthing was as clean food was excellent the location was ideal we enjoy walks and could walk to los cristianos or Costa adeje we didn't stay in hotel at night as we had made previous arrangements with soul in the sun there was a problem with our safe which after reporting it to reception was asked if we could stay in room for half hour a engineer was a contractor which we agreed to the engineer was only around ten minutes and sorted problem in minutes would stay again

  • Stayed: April 2013, traveled as a couple
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3  Thank carolj_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 26, 2013

Dear clients,

On behalf of all the Team member of H10 Las Palmeras, we would like to thank you for choosing our hotel and for sharing your experience with the members of Tripadvisor. Feedbacks like yours enable us to improve ourselves as well as our services and facilities.

Thank you very much
Best Regards,

Ana Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

the hotel was very clean and comfortable .The staff were excellent nothing was too much trouble for them food was excellent too never had to qeue for a table all in all a fantastic holiday looking forward to next year

  • Stayed: April 2013, traveled with family
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2  Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 25, 2013

Dear clients

Thank you very much for your kind comment on Tripadvisor.
We are glad to read you have enjoyed you holidays. This is also very important for us.
We hope to welcome you next year!!

Best Regards,

Ana Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

Superb hotel! Fantastic staff, so friendly and welcoming. Food absolutely delicious, something for all tastes. Not to mention the delicious ice creams with the array of kiddies sweets!
Best of all weather fabulous! Cant wait to return.

  • Stayed: April 2013, traveled as a couple
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1  Thank PAULA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 25, 2013

Dear guests,

We want to thank you for choosing our hotel H10 Las Palmeras for your stay in Tenerife, as well as we really appreciate your review on Tripadvisor.
It would be our pleasure to welcome you back to H10 Las Palmeras once again, hopefully in the not too distant future.
Warmest Regards,

Ana Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

All staff were extremely pleasant and helpful. The rooms were small but nicely decorated. All food was very nice and they did try to vary from day to day. There was plenty sun beds and my husband and I found a nice spot on the highest point in the grounds but you did have to get there at a reasonable time to get where you wanted. What we liked was that staff came around in the morning and put leaflets onto beds where people had reserved them with their towels but weren't there. They came back about 1 hour later and removed the towels if they still weren't occupied. The hotel is in a great spot with easy reach of Los Christanos and Costa Adeje, about 1/2 hour walk each way. I would definately come back to stay here and would recommend friends and family. You can book at the Italian restaurant one night each week in the hotel and the food, staff and service are second to none. I had asked to speak to Ana behind reception before we left as she answered quickly to my emails with queries before we came to the hotel just to thank her, she was really efficient. Well done Las Palmeras!

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with clever-hotels.com
Thank Kath C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 25, 2013

Dear clients,

We want to thank you for choosing our hotel H10 Las Palmeras for your stay in Tenerife, as well as we really appreciate your review on Tripadvisor.
is a pleasure to receive comments like yours.
We look forward to welcoming you back very soon.

Kind regards

Ana Martin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

Food was excellent & bar service first class. Staff were really friendly. Pool & garden area fab. The only fault I could mention was the room was a bit small there was no hanging space for my dresses.

  • Stayed: April 2013
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Review collected in partnership with clever-hotels.com
Thank HelenandNeilMit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 25, 2013

Dear clients,

Hoping that you have had a pleasant flight back home, we thank you very much for having taken the time to write your comments on Tripadvisor
Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and to make every guest feel at home, please be assured that we constantly work on improving our services and facilities in order to enable a pleasant stay to our customers.
Thank you once again for your review and for your recommendation.

May be we will have the pleasure to welcome you once again in our hotel!

Best Regards,

Ana Martín

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

Went to celebrate my sons birthday.We had a marvellous time.Las Palmeras hotel ticks nearly all the boxes.this hotel has the most wonderful staff,I have never known such friendly pleasant team of people,nothing was too much trouble.Breakfast was the usual Spanish array,but the rest of the meals where excellent.We had a room on the 2nd floor and we did experience noise from bars below,so I would ask for sea/pool view or a higher room next time.Everywhere in the hotel is spotless,also the finishing touches in the room where lovely.The only down side was the lack of desent evening entertainment,the hotel seems to cater for the older age group even though there was a cross section of ages.We went all inclusive and the hotel served local drinks and some brands,having martini available was a plus.Would stay here again.

Room Tip: Higher floor less noise
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  • Stayed: April 2013, traveled with family
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Thank middlemans1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this reviewResponded April 23, 2013

Dear clients,

We are very pleased to know that you have enjoyed your stay between us at the H10 Las Palmeras. Thank you very much for choosing our hotel for your relax in Tenerife.
Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your stay a successful one, we are very happy to know that we met your expectations in the main part, be sure that all reviews, either good or bad comments, are taken in consideration by our management.

It would be a pleasure for us to welcoming you again between us in a future getaway!.

Ana Martín

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Playa de las Americas
#9 Family Hotel in Playa de las Americas
#15 Luxury Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas
Price Range: $146 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
Official Description (provided by the hotel):
Located in the centre of Playa de las Américas, next to the sea and with direct access to the seafront promenade, the H10 Las Palmeras is surrounded by extensive subtropical gardens. Recently refurbished by the well-known designer Lázaro Rosa-Violán, the hotel has a bright interior design with a maritime feel, and new services such as the Asian restaurant Sakura Teppanyaki, the specialist coffee shop Mike’s Coffee and the Imagine bar. The hotel also offers a packed programme of entertainment for the whole family. ... more   less 
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Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas

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