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“Great VFM 3 Star”

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Catalonia Oro Negro
United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great VFM 3 Star”
Reviewed April 24, 2014 via mobile

We stayed in the Oro Negro 17-24th April, half board over the Easter weekend. We paid around £700 for 2 people with good day time flights from gatwick.

The Oro Negro is handily placed for the beaches and resorts of Americas, Adeje, Arena and for a slightly longer walk to Christianos. There is regular buses that stop outside the hotel but almost all of the resorts are walkable within 10-20 minutes.

We had read the totally mixed bag of reviews on TA before leaving and to be fair can only agree with the positive reviews. 'Prostitutes' are ladies working in one of three shops within a close proximity to the hotel offering 'massages', as a young married couple we where not approached. The 'lucky' men who work most of Americas/Adeje trying to sell tack are annoying in quantity but will leave you alone if you are firm and only say No thanks.

We used resorthoppa coach for our transfer as they where cheaper than Thomson's, we got to the hotel before the Thomson customers but transfer time was an hour and not 20 mins as quoted. Return was 30 minutes.

Our check in was quick and friendly, although we ended up back at reception after unpacking as we needed the safe key which costs €28 per week with €10 deposit returned. The AC remote was not needed on our week for the evenings but costs €20 which is a returnable deposit. If you require WiFi, it's best to ask for the code as well.

We had emailed the hotel 10 days before and requested a pool/sea view on a high floor and had not received a reply back but our room was as requested. Room 552 has a pool view and has partially obstructed sea views. It is obviously a heavily used room and has several small repairs needed such as squeaking fan, cupboard with hinge hanging off and a plug in the bath had been wound down so would not drain. The room is clean and tidy but basic, luxury items are a TV with 2 uk news channels and a decent hair dryer. There is a lack of electrical sockets in the room. The maid left the room tidy with fresh towels daily but also left the balcony door open on a few occasions which I feel jeopardised the room security.

Our room was noisy at times from doors and lifts being used. We had 5 fire alarms go off in our block, the worst being at 4.10 am, others being before 7am. No apology or reason was given on checkout.

The sunbeds being unlocked til 9am goes someway to stop us greedy Brits reserving beds for the whole day and only using them for 10 minutes. Other nationalities must think we are crazy as it was only UK guests racing out between courses of breakfast to get beds which they would come back to mid afternoon and use for a short while. Pool beds are unlocked at 10 am which also get rushed for. During the busiest days beds were still available so please don't let this bother you. The lifeguard is grumpy as others have said and may even be a bit OCD but he is very funny to watch as he huffs around the terrace making sure it's kept clean and tidy.

The canteen for breakfast has plenty of choice and drinks are included, dinner has a selection of meats cooked your way and most items can make a meal. Drinks are chargeable for dinner, €5.50 a bottle of wine, €2.20 local bottle beer & €1.40 water. Bottled wine can be corked and saved for the next day. The choice was always varied but we did get bored by the end of the week even after eating out a few times.

We did not use the hotel entertainment as it appeared to cater for older guests. The wifi was painfully slow, if at all workable but it did have a huge demand of the younger generation just staring into tablets and phones sat round the reception area!

Must do's and hints!

Email the hotel and request your chosen location. Side rooms and high floors are worth requesting.

Find the glass lift and ride to the 11th floor for great views over Tiede.

If you need drinks then the supermarket DialPrix (right out of hotel, right at junction and 150mtrs on left) is half of the price of other supermarkets. Super Dino is next door and is also good for prices.

Bring an extension lead with multi plugs on and stick a euro converter on it as there is not enough sockets in the room (1 in bathroom and 1 in bedroom).

If you like tea/coffee in your room then a travel kettle and drinks will need to be brought with you.

Find a local bar that you like and stick to it after 9pm as it becomes difficult getting past PR's and lucky men. We would recommend the corner bar on La Paz for comedy and The Travellers Rest near to Veronica's Strip for sport and drinks.

Overall this hotel represents good value for money and is of a good 3 star standard. We where happy with 1 week here but could struggle if we stayed for a longer period in 'off peak' season for the island.

Stayed April 2014, traveled as a couple
Helpful?
4 Thank Gauney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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preston
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 23, 2014

stayed for two weeks with wife and 18yr and 12yr olds. we had two rooms, they were the smallest hotel rooms i have ever stayed in and were in desperate need of doing up,imo they were not worth the money, if we had better rooms then maybe i would have accepted the situation, but to upgrade to better rooms was expensive which i thought was a cheeky ask as we had already paid a lot for our holiday, the staff and the food are first class, its just a shame about the state of the rooms,also, this is a haven for the oldies there were millions of them, so if you are over 60 then this is the place for you

Room Tip: avoid ground floor 118 and 116, not at all vfm
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank baldystewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire, England
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 22, 2014

I stayed here with my wife for 10 nights in April on a half board basis. We found it to be a great hotel. The best thing about it was the friendliness of the staff. Everyone was very helpful, cheery and always made a point of greeting you. Our room was on the 5th floor at the corner overlooking the sea and the mountains. We couldnt have asked for better. The room was a little dated but everything worked perfectly and was kept clean on a daily basis.
I found the food to be of good quality and was very varied changing from evening to evening. I was always able to find something I enjoyed. The restaurant staff were very efficient and always had large quantities of food to choose from even at busy periods. The lady 'Simona' did a brilliant job organising everybody and had things running smoothly.
The public areas were always well managed especially the pool area. No early morning scrambles for sun loungers etc as they are all locked away until 9am and everyone gets a chance of having one.
The hotel itself is positioned about 5 mins walk from a 'surfers' beach and the sandy beach was an easy 15 mins walk away. All the designer shops, restaurants and The Hard Rock Cafe are a mere 10 mins away.
We had a great stay at the Oro Negro and could not fault it in any way. It was great value for money. We booked through Thomsons and their hotel rep STACEY was EXCELLENT!

Room Tip: Try to get a room on one of the upper floors
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Burscoboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 22, 2014

The hotel is is probably a bit passed it's best, but well looked after. Really clean throughout.
Generally splendid helpful staff, we were a party of six and each evening when entering the restaurant when asked 'how many?' we were given a sigh and a shake of the head, the type of reaction I get off the kids when I ask them something. We did get tables though.
Reception, restaurant waiting staff (who seem to work damned long hours), those in the bars all really friendly and helpful. Room cleaning staff in every day and again very friendly and efficient.
The kids club staff really energetic and full of enthusiasm, little un loved em.
The food was terrific, two 40+ adults and four kids, 17, 12, 11 and 6 all eat well and happily during the week, some great stuff available.
Pool is chuffing freezing, it's warmer in the sea. The main pool is really a no no for younger less able swimmers, other than the steps there isn't a shallow area. It starts at 1.6m and goes to 3m.
I really struggled to sleep at night and it's nothing the hotel can control I'm afraid. it's the noise of the bars in the town. We were in 629 with a sea view and there was nothing between us and the bars to buffer the noise.
My only gripe really is that there are no brew facilities in the rooms, though Stacey, our Thomson rep, lent us her kettle and we were able to buy machine coffee locally.
We stayed in a couple of evenings for the entertainments, generally good.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BigStevie1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 20, 2014

6th to 20th April 2014
We have just returned from 2 weeks at the Catalonia Oro Negro. We had a fab holiday. My 5 year old was kept busy by Neomi and the Entertainment Team and joined in with loads of different activities, he doesn't like to join in but Neomi managed to get him to participate! Neomi was great with the kids and adults of all ages.
We found the hotel clean and well kept. All the staff that we came into contact with were Polite and always spoke. Simona and her staff worked very hard in the restaurant and the food was great, large selection and always fresh out.
Evening entertainment was a good laugh, not to everyone's taste but magic show, acrobatics and clown were good along with the quiz. Well Done to all staff and thank you for a lovely holiday. Hope to get back next year.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 19, 2014 via mobile

Stayed here from the 6 - 13 April. Room was on eighth floor overlooking pool and sea with a side view of mountains and local activity of prostitutes which we found quite amusing! I can't understand how people dont like the food. The main meals are lovely with lots of fresh meat or fish to chose from with veg and salads. I can't really comment on entertainment as we went out every night. The biggest disappointment was the pool temperature which was baltic. I enjoy a swim on holiday but this was far too cold to venture in to! All in all a great holiday with family.

Stayed April 2014, traveled with friends
Helpful?
5 Thank S00zy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 19, 2014

We are family of three and this was our first visit to canaries.We arrived around lunch time and was checked in straight away.
We got room 530 on 5th floor which was really good.Big size room with massive bed for 3 people and another 2 single ones.Tea table with two chairs, tv with Disney channel even in spanish was great for our 5 years daughter. Great size balcony with view to swimming pool.Rooms in my opinion need a bit of refreshment but it wasn't an issue for us.
The all staff is very friendly here and helpful so thanks to all of them.The cleanness of the all whole hotel was very impressive.Well done to them!
Food was great.We had half board (breakfast and dinner)so for lunch we tried few restaurants around and I must say nothing can beat Oro Negro kitchen!Its excellent with so many different choice of foot and they even grilling 3 types of meet in a front of you at dinner time.Guys are working there extremely quick so no need to wait for long.Wanna thank especially Simona for her pleasant chat and smile, and always finding a suitable table in the restaurant. The only down thing to me was no music in a dining room and coffee from them coffee machine is really poor but not big deal to me.
The pool is good size but was to cold.Kids pool was alright to splash for kiddies same as little play ground next to it.Activities are organised throughout the every single day for kids and adults.At evening hotel have entertainment as free bingo and some show or live music.
Hotel is in a good location, close to the beach, local transport( taxis and buses) and amenities (supermarkets,restaurants,Monkey park, Siam park,Aqua-land)
In total its really great hotel for average income families.
I would definitely return to this hotel again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jolita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Catalonia Oro Negro

Property: Catalonia Oro Negro
Address: Arquitecto Gomez Cuesta 14, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Playa de las Americas
#20 Family Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Catalonia Oro Negro 3*
Number of rooms: 269
Official Description (provided by the hotel):
Catalonia Oro Negro is located 500 metres from the las Americas de Arona beach, in Tenerife, close to the local leisure centre and the "Las Americas" golf club. The hotel facilities cater to the most discriminating clients, both adult and children: swimming pool for adults, children's swimming pool, children's playground, large terrace, solarium with hammocks, hairdressers and beauty salon, table football, table tennis, private garden, pool bar, live shows in the bar, Daniel's bar, breakfast buffet restaurant and more. ... more   less 
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Also Known As:
Catalonia Oro Negro Hotel Playa De Las Americas
Catalonia Oro Negro Tenerife/Playa De Las Americas

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