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“Not as bad as people make out!”
Review of Laguna Park 2

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Laguna Park 2
Reviewed March 11, 2014

My parter and I stayed here with our 15 moth son.

Booked a studio and got a 1 bed appt. in row C which was close to the reception and at the top of the complex. After reading the reviews I was apprehensive about staying here. However I was surprised when our appt. was clean, tidy and spacious. It wasn't the Ritz as most people on here writing bad reviews expected it to be, but what to you expect when you spend less than £600 for your stay? It was basic but served its purpose for us. Only bad thing I have to say is the beds weren't that comfy, a bit hard and lumpy. Not one bug seen all week either!

As my partner has a friend staying in Tenerife, the appt. was used really for sleeping and washing.

We didn't use the pool or bar as we went to the beach everyday and then went out for dinner.

Writing bad reviews about the place because it is on a hill isn't right. If people do their research before they go, they would know there is a steep hill leading up to the accommodation. There is a free bus to the Fanabe beach and back but only used it twice.

We managed 2 showers and a bath each day so there was enough hot water.

To sum the place up it was cheap and cheerful!

  • Stayed: March 2014, traveled with family
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4  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this reviewResponded March 14, 2014

Dear Customer
thank you very much for your review on TripAdvisor
It is a pleasure for us that many customers have a good time at our resort and we like it even more when they make honest reviews like this yours. We appreciate your feedback and try to improve on those points you raise
Kind regards

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1,242 - 1,248 of 3,054 reviews

Reviewed March 10, 2014

Hotel wasn't too bad, was clean enough and fine for what we wanted but we didn't eat at the hotel or relax by the pool or anything like that. Mainly because we spent everyday travelling and doing activities. We sunbathed one evening by the pool and we did enjoy it. We wouldn't stay here again just because we didn't really use the hotel like we would somewhere else. One of the people we went with was born in Tenerife and lived there until he was 14 so we had a lot to do visiting his family, travelling and dojng activities etc. Hotel could probably do with a bit of a re vamp but all in all not the worst hotel ever. Can't comment on the food, entertainment, pool etc. (Actually travelled March 2013 but wouldn't let me go back that far! Lol)

Stayed: May 2013, traveled as a couple
Thank GemmaMac3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

Just back from a week at Laguna Park 2 and really enjoyed our stay one bed apt was clean but could have done with a brush out and a picture or two on the walls. I have to agree with bar staff comments slow service was the order of the day, nightly entertainment shows varied and were well received by guests. The location was a challenge for my Mum but it didn't detract from our stay. Restaurant staff very pleasant ,reception not so. Mark the maxicat rep was a great help and took us to Carnivale in Santa Cruz an amazing day 4hours plus of Rio type floats and costumes. Restaurants nearby very good value and plenty to choose from. I would return but ask for apt on left of the complex for better view

Room Tip: Rooms on the left as you go toward the pool have better views of the sea
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  • Stayed: March 2014, traveled with family
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2  Thank Valsisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this reviewResponded March 14, 2014

Dear Customer
thank you very much for your review on TripAdvisor
we are glad to know that you liked your stay at our resort and that you have amused with your mother. We take note of your reviews and we will try to improve on our services
Kind regards

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Reviewed March 6, 2014

no all inclusive after 10.30 pm.we would go into the bar at 8.30 ish but even then only one barman serving,collecting glasses,making cocktails so you couldnt get served.But when it came to 10.30 pm another barman appeared to help out as soon as cash was being exchanged..staff are very friendly.Food was great.so dont be to put off.Just dont expect to be able to drink what and when you like.If you have any vascular or heart/leg problems this wont be for you as everything in the complex has steep climbs and lots of steps.

Room Tip: ask for poolk view
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  • Stayed: February 2014, traveled with friends
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1  Thank roy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this reviewResponded March 10, 2014

Dear guest
thank you very much for your comments on TipAdvisor
Your review will help us to improve customer service. We reinforce with more waiters when customers demand is higher
Kind regards

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Reviewed March 1, 2014

The Laguna Park 2 is a large complex on the side of a steep hill. You walk up the hill from the beach/promenade, then down the hill to the apartments and pool. You need to be fit. Having said that, we had plenty of space in our one-bedroomed apartment. It had a kettle, a microwave and a full sized cooker and enough crockery and cutlery.The pool was quite large and has a poolside café/bar. Music plays most of the day by the pool, fairly gentle in the morning, and livelier as the day goes on. The walk to the beach takes no time at all. I would go back again.

  • Stayed: February 2014, traveled with friends
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4  Thank Greekophile15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this reviewResponded March 9, 2014

Dear guest
Thanks for your positive review on TripAdvisor
We are very pleased that you had a pleasant stay at our resort. Your feedback helps us greatly in our effort to take good care of our guests around. Hopefully you come back soon to enjoy your holiday
sincerely

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Reviewed February 24, 2014

Stayed here 10 years ago for our 40th birthday's,so booked again for our 50th's.Had read review's before we went and was a little worried,but to be honest everything was fine.Receptionist could have smiled more but that doesn't effect your holiday!Apartment basic but clean,had pool view as asked for,can't fault the food,only complaint was that after one glass of wine(we were all inclusive)the waiters wern't forthcoming to offer you more,but iv'e been told that is quite common at other all inclusive hotels.Waiters friendly and helpful.The hill to the beach is steep but that is stated and we always got a taxi back for 3.50 euros.Would recommend this hotel for a lovely week away in the winter sun!

Room Tip: Pool view.
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  • Stayed: February 2014, traveled as a couple
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4  Thank bethitchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this reviewResponded March 9, 2014

Dear guest
Thank you very much for your positive review on TripAdvisor
We are very pleased that despite the years you have remained loyal to our resort. Is an incentive for us to see our efforts rewarded. Hopefully you come back soon to enjoy your leisure time
Sincerely

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Reviewed February 21, 2014 via mobile

Tenenife is lovely place to visit,laguna2 is clean and pleasant,very steep from reception but weather makes up for it,booking up again but somewhere a bit more level and nearer beach,i recommend staying here as long as you don't have a dodgey ticker

Stayed: February 2014, traveled with friends
2  Thank Dean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supervisor Q, Director de Relaciones con Clientes at Laguna Park 2, responded to this reviewResponded March 9, 2014

Dear guest
Thank you very much for your positive review on TripAdvisor
We are very pleased that your stay with us has been very nice. I hope you come back soon
Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #52 of 58 Hotels in Playa de las Americas
Price Range: $63 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Laguna Park 2 2*
Number of rooms: 318
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park

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