After reading other reviews was worried about what we would find however it was all good! Check in was super quick & room was fine though it was quite dark with basic utensils & no kettle, went to reception & mentioned it was dark & another room was found for us later higher up with balcony. we had a problem with fridge not working & engineer arrived quickly & found us another within half hour. Didn't bother with renting kettle as easy to boil in saucepan, equipment was basic & sparce but quite adequate. Room was clean, cleaner came every other day & only saw one cockroach that wondered in, water hot & shower fine.
Quite happy with staff & security on site. Shop was ok for what we wanted though no washing up liquid. We was self catering & pool food was good & varied choice, price fine. Pool is big & kids loved it, age 11 & 16, it is cold but due to the size & not loads of sun when we were there it will take longer to warm up, incidently the hotels nearer the beach have much smaller pools & our kids prefered the one we were staying at to them.
Entertainment was mediocre & started at 9.15pm for the little ones for about an hour which is bit late. Club stays open late (gone 2am) & we had a good couple of nights there.
It is true about steep hills but we didn't find this a problem, we wasn't rushing anyway in the complex & didn't mind the 10 min walk to the beach, uphill on the way back. They do provide a free bus to the beach & back & we took this one day but it's quicker to walk if you don't have mobility, health or pushchairs.
Overall we were happy with what we got & the service was fine, please remember this is a 2 star hotel & that's what you get, if you want more than this isn't for you. People we spoke to that were fully inclusive had mixed reviews, some thought food fine others not, personally for the price you pay for all inclusive it's much cheaper to eat out.
Would we stay there again? Yes we would as the service we recieved whilst there was fine & for the price we couldn't complain.
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- Also Known As:
- Laguna Park 2 Hotel Playa De Las Americas
- Laguna Park 1
- Laguna Park 2 Tenerife/Playa De Las Americas
- 1 Laguna Park