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“Did not disappoint”

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Europe Villa Cortes
Certificate of Excellence
Northumberland, UK
Level 5 Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Did not disappoint”
Reviewed May 5, 2014

We came to Playa de las Americas a couple of years ago and stumbled upon Villa Cortes and decided we would come back without the children. We have had 4 nights for a birthday break and everything about the hotel has been perfect. The terrace on our room was very spacious. We will definitely stay here again. I would suggest if you are looking for some luxury and a nice quiet hotel, then do not look any further than Villa Cortes.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ce04dje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, May 14, 2014
Dear guest,
First of all, thanks for sharing your opinion on TripAdvisor. We are really happy knowing that you enjoyed so much on our hotel.
We hope to see you again soon in Europe Villa Cortes.
Best regards
The management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (239)
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Driffield, United Kingdom
Level 5 Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 2, 2014

We took a much needed 5 night break to Villa Cortes - we have stayed many times but it is always a great pleasure to return and each time we notice changes , sometimes significant , sometimes small but always they strive and succeed to improve
If you want to chill out for us this is simply the best - the staff treat you like family and will do anything to help with your stay
The hotel is immaculate and irrespective of where you eat , breakfast , beach club or Tizziano the food and service are fab and again it just gets and better
The only thing for us that really can and should be improved further is the wifi which is important from a work perspective - it is better than it was but there is room for further improvement - that said if this is the only thing we can find to comment on then its not such a big deal - so much so - we have booked to return in 4 weeks for what we know will be as sweet but not as short a break ( thankfully!) Thanks to Mr Caceres and his wonderful team! - we look forward to seeing you all VERY soon!

Room Tip: Pool view rooms are the best - you will , when the weather is at its best, see the most amazing sun...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaxi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, May 14, 2014
Dear guest,
First of all, thank you for your comment. Your impressions are really important as it helps us to improve our offer and services.
We want to thank you too, for the beautiful photo that you posted on your comment.
We hope to see you again soon in Hotel Europe Villa Cortés.
Best regards
The management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 1, 2014

Where to start. We have been to the Villa Cortes many times now. Each time just gets better. This time we took our 5 year old grandson. He didn't and we didn't want for anything. The restaurants, which we used all of, the food choice was excellent always fresh and plenty of it, we were never short of anything to eat. The pool facilities were as usual cleaned everyday, towels in abundance if you wanted to change them, sun beds and umbrellas were never short, and we we stayed over the Easter weekend including the week before and the week after. The service from the waiters / waitress's were of high standard in the restaurants and around the pool area. Our room was always cleaned, towels and bed linen changed. Unfortunately a couple of little niggles was we had only 1 English Channel, and the wi fi was only in the hotel reception, which was difficult for us as we needed to be in touch with our business in the uk.
Mr R Caceres the Director was always around talking to guests. He shows passion and dedication in all aspects of the hotel.
May we thank everyone for a wonderful relaxing and the most enjoyable holiday.
Jim, Chrissy and Bradley.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrissy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, May 14, 2014
Dear Family Kopp,
First of all, thank you so much for your beautiful words about our hotel and sharing your experience on TripAdvisor.
We really hope to welcome you again soon and show our passion for our work.
Best regards.
The management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 1, 2014

This was our third stay at Villa Cortes but sadly possibly our last. The reason being noise pollution from outside. The hotel itself is wonderful and the staff excellent, but be careful when choosing your room especially if you have gone for the "street view" option. The rooms on the left hand side of the hotel overlook the street bar and child's playground by Parque Santiago 4. Every night until 11pm they have a lady singer bellowing out the same songs each night which I am sure gets louder and louder. Then after she stops you still have the patrons children nosily playing on the apparatus. The garden view rooms will not be so noisy but a bar has opened on the beach with the constant thumping of bass in the background. This can also be heard when taking dinner in the Tiziano Restaurant which is such a shame as the restaurant is delightful. On the plus side the hotel is lovely, the furnishings and grounds a delight. Breakfast has all you could ask for and the Staff throughout the hotel are without fault. If the outside noise problem went away I would be on the next flight out there.

Room Tip: Don't choose a street view room especially on the left hand side. These rooms have a low number...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan_Whicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, May 14, 2014
Dear guest,
Thanks for choosing Europe Villa Cortés on your holidays in Tenerife and for sharing this comment.
Related to your remark about the noise, we will take it in account.
Thanks again and we hope to see you again in Europe Villa Cortes.
Best regards
The management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 30, 2014

We last went to Tenerife in June last summer, and we always notice how delightful Cortes looks. We have not yet stayed at, Villa Cortes but for the past 5 years my boyfriend and I have always wanted to stay there as it looks so beautiful. So this year my boyfriend has decided to treat me for my birthday to a stay at Villa Cortes in June.

I am so excited to stay here especially, as I have always wanted to stay for such a long time. I have been into Villa Cortes before just nosey inside. Knowing Tenerife as well as I do, I already know this hotel is in a fantastic Location and to be honest, its probably the best location in Americas. There are some great resteraunts and some fantastic shops so close by. I can also suggest the eatery at the back of Cortes is great. Reading some of the negative feedback regarding the bar I would totally disagree. We had no problem with the bar staff.

Really looking forward to our stay - I will let you know, how we get on :)

Although we have not yet stayed, Im finding it hard to rate the property but I will rate it a 5 for the GREAT location.

  • Stayed June 2013, traveled as a couple
    • Location
Helpful?
Thank Linzzie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, May 14, 2014
Dear Linzzie,
Thank you very much for your very comment about our hotel.
We hope you will reach your expectations and that you will enjoy your time in our house.
We are looking forward to welcome you next month.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north wales
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2014 via mobile

We have just returned from our ninth visit to this wonderful hotel. We love this hotel and are made very welcome by all the staff. We were lucky enough to be allocated our favourite room L5 as being a wheelchair user it gives me plenty of room to get around. The hotel manager Ricardo can regularly be seen around and about the hotel or pool area for a chat. Special mention goes to Marek who is full of information about local restaurants to visit. Didn't see Yoan the porter this time as he was on sick leave but hope to see him later in the year. Breakfast is wonderful with plenty of choice from full English to a more healthier selection. Hotel is in an excellent location and is close to the Safari Centre which has a large range of restaurants. Looking forward to our tenth visit which will hopefully not be too far away.

Stayed March 2014, traveled as a couple
Helpful?
Thank billy2wheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, April 30, 2014
Dear guest,
Thanks for choosing once again Europe Villa Cortés on your holidays. We are very happy knowing that you enjoyed so much you stay with us.
We are very grateful for your comment about us that you have left on TripAdvisor.
You know you are very welcome and we are looking forward to welcome you on your tenth visit.
Best regards
The management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 11, 2014

Had a great stay at this hotel last week, around the lovely pool was very quiet until our last day when it was noticeably much busier as the school holidays had begun. The lifeguards were very helpful moving sun beds and beach umbrellas. Would have been nice if the pool bar staff had walked around the pool taking drinks orders.
The rooms were nice but there were quite a lot of bleach type marks on our carpet which was surprising for a 5 star hotel.
Would recommend staying here.

Room Tip: Request a pool view room
See more room tips
Stayed April 2014, traveled with family
Helpful?
1 Thank georgie224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this review, April 21, 2014
Dear guest,
Thanks for such kind words. We love reading that you enjoyed so much in our hotel.
We hope to welcome you again soon.
Best regards
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Europe Villa Cortes

Property: Europe Villa Cortes
Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#4 On the Beach Hotel in Playa de las Americas
#6 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Official Description (provided by the hotel):
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas

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