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“Looking forward to 2nd time”

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Europe Villa Cortes
Certificate of Excellence
Reviewed March 4, 2013

We stayed at Villa Cortes last August and had a great time.Breakfast was 1st class as was the location and staff.We had a room with a sea view which was worth paying the upgrade as we had our G&Ts on the balcony every evening looking at the sun set.We are returning on Sunday10th cant wait for some sunshine.

  • Stayed: August 2012, traveled as a couple
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2  Thank Mike190804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded April 2, 2013

Dear Guest,
First of all, we would like to thank to share your opinion on Tripadvisor. It is very important to us to know the opinions of our clients.
We love to hear that you enjoyed so much in our hotel and you will visit us again.

Best regards,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,179)
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562 - 568 of 1,179 reviews

Reviewed February 27, 2013

This hotel has got to be one of the best hotels I have been too. Absolutely stunning!! The rooms are beautiful, great for family and couples. The service is excellent, with waiters bringing you elegant canapés to your table. The food is amazing, room service is also good. Little touches like the flowers in the bathroom, on the bed etc, the fruit in your bedroom and so on. The breakfast spread in the morning is fantastic with a wide range of foods to choose from, i had crepes and the were cooked fresh in front of me. I love this hotel so much I can't wait to go again. Many visits here and we will return. Also very close to the beach! Pool area is amazing although it is saltwater pool not fresh water. Volley ball court which is free to use which we used a lot! Shopping centre and pubs all close as the hotel is in a great location. Recommend this hotel well worth the money!

Room Tip: Pay more for a suite, for that special holiday.
  • Stayed: March 2012, traveled with family
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4  Thank CyprusLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded April 2, 2013

Dear guest,
We want to thank you your words about our hotel.
We are delighted to see that we reached your expectations and that you enjoyed your time in our house.
Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés.
Best regards
The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

This was our second time at the hotel and it remains possibly the best hotel on the island if you want a very central location near many "proper" shops and restaurants.Also, only 20 minutes taxi ride om airport.
You can always find things that you would change though and I would suggest not allowing non-residents to use hotel beach (albeit at a charge) as it spoils the exclusivity.A bit more atmosphere in the hotel bar areas would be nice with an uplift in the entertainment .
Rooms very large and carpeted.Would definitely return.

  • Stayed: February 2013, traveled as a couple
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4  Thank Plymouthman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 27, 2013

Dear guest,
First of all, thank you for choosing our hotel again in your holiday.
We hope we have covered your expectations and we will consider your reviews to improve our service.
Best regards
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

My husband & myself along with our son stayed at this hotel from 1st/8th February,
It is a very nice quality hotel located perfectly central for the area,The food at breakfast was of excellent quality with lots of choice, there was no queuing for a table you just sat down and no one asked for your room number, all of the staff were friendly and helpful, we had a ground floor room which didn't have a view only of the garden, but the terrace was a good size & had sun on it throughout the day.The only disappointing thing I can think of was that the use of the spa was not included for hotel guests, it was 18 euros to use this, it would have been nice even if they included 1 visit per week for guests.
The WiFi in the reception and pool area was a nice touch as well as a safe in the room that did not cost extra as it does in many hotels, there are no tea making facilities in the room though,
I had to request some more clothes hangers but this was not a problem,
The decor is warm and inviting with lots of comfy seating areas and all areas were kept clean.It is an oasis of peace & calm with lovely comfortable sunbeds,
It did not have anything in the way of entertainment but there is plenty in the surrounding area.
I have stayed in quite a few hotels in Tenerife and this is defiantly one of the better ones that I would return to.

  • Stayed: February 2013, traveled with family
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3  Thank Amanda-Danter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 22, 2013

Dear guest,
First of all, thank you for writing this comment about our hotel on Tripadvisor.
We appreciate your feedback and we wish to thank you for your open words, which help us to constantly re-evaluate ourselves to improve our product and services.
We truly hope that we could welcome you back once more and show you our passion for our industry.
Best regards,
The management team

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Reviewed February 13, 2013

This Hacienda-like hotel is located just off the beach between Los Christianos and Playa de las Americas. It has wonderful rooms decorated in traditional Spanish style, a swimming pool and its own small seaside beach with a seawater pool, a tennis court. The breakfast buffet is generous and tasty and the staff are polite and nice. Highly recommendable!

Room Tip: Ask for a seaview room!
  • Stayed: February 2013, traveled on business
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2  Thank Szomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 22, 2013

Dear Guest,
We would like to thank you for taking the time to write your opinion on Tripadvisor.
We are delighted to see that we reached your expectations and that you enjoyed your time in our house
Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2013

Taken by suprise, the Villa Cortes looks like a huge hacienda i Mexico, in my eyes little whimsy in style. But for sure a contrast to all hotels popping up with a sleek design.You wonder were all the the guests are, you don,t find them in the restaurants. Sunseekers plus...the pool area are populated.That area is so nice and well kept.
The breakfast is a treat with a lot to choose from.
The staff usually bring you coffee as soon as you sit - we had to wait 10-15 minutes for a very luke warm pot of coffee to be brought over,it does set the mood for the day.
Rooms are a bit dark with no readinglight in bed and lacked WiFi in the room.
But overall a nice stay.

  • Stayed: February 2013, traveled on business
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4  Thank Phayao13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 11, 2013

Dear Guest,
It is always important for us to know your feelings as it helps us to improve our offer and services.
We will surely take into account your remarks because we are very concerned about the welfare of our customers, that is our main goal.
Best regards,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2013

Hotel has look of opulence but is let down by the lack of attention to detail. Staff very friendly and helpful. However too few and far between. Would benefit from some staff training. The rooms were very dark possibly an advantage in summer but not In February. Very disappointed that they wanted to charge 18 euros to go into the spa as it is a facility of the hotel and one of the reasons we booked it so we could wind down with some relaxing treatments before our return flight. Needless to say we did not use it.

  • Stayed: February 2013
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2  Thank Parrotlink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear guest,
We would like first of all to thank you for sharing your opinion about our hotel on Tripadvisor.
Your impressions are really important as it helps us to improve our offer and services. In your case, we don’t know if that could help you to feel better about your stay, but we would like to tell you that our aim and passion is to provide you, all our guests, an unforgettable and unique experience.
So, thank you once again for your open words about the points that didn’t reach your expectations. We’ll definitely take all of it into account and pass the information to the concerned departments.
Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Europe Villa Cortes

Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#4 On the Beach Hotel in Playa de las Americas
#5 Luxury Hotel in Playa de las Americas
Price Range: $224 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Official Description (provided by the hotel):
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas

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