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“oasis in las americas”

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Europe Villa Cortes
Certificate of Excellence
Reviewed January 28, 2013

We have been going to Tenerife in January for some years now, mainly to 5 star hotels in Adeje and Paraiso. The reason for going is obviously sunshine. The problem with both these areas is that there is nothing to do in the areas surrounding them.
Playa de Las Americas however is the complete opposite, whether you are looking for karaoke, or designer shopping, or terrific restaurants, Americas has it all. since the the area has been renovated it has become fun to visit whatever your age group. While remaining very safe and secure.
Villa Cortes however remains an oasis in the midst of everything, it is a lovely hotel, with terrific staff, fabulous pool and relaxation areas and an ambience which in my opinion can't be beaten. While remaining very cosmopolitan the clientele seem very easy and relaxed. breakfast is excellent, and dinner (if you choose) is very enjoyable.
All together a bit of a "find", and something to look forward to for our next visit.

  • Stayed: January 2013, traveled as a couple
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5  Thank mlloyd01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear guest,
First of all, we want to thank you for sharing your opinion on Tripadvisor
As you said, the hotel is surrounded by many shops and restaurants, making it the perfect location.
Likewise, we thank the comments about our hotel, staff and breakfast. We work every day to improve our service.
We are very happy to see that you enjoyed our hotel and would be pleased to welcome you back soon.
Best regards
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,179)
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570 - 576 of 1,179 reviews

Reviewed January 27, 2013

This was our fifth visit to Tenerife in .January and the Villa Cortes is by far the best hotel we've stayed at. Beautiful inside and out, very comfortable rooms, great location right beside the sea. Special mention for Mr Caceres who was so helpful when I fell down a couple of steps and badly sprained my ankle. Won't hesitate to book again next year.

  • Stayed: January 2013, traveled as a couple
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Thank caledonia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear guest,
Thank you very much for taking the time to share your opinion on Tripadvisor.
It is always important for us to know your feelings as it helps us to improve our offer and services.
We are really happy to see that you enjoyed our hotel as well as our services and staff.
We would be pleased to welcome you back in our hotel!
Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

Having visited Tenerife on many occasions and stayed at many 5 star Hotels in the Adeje area this was well above expectations. Location excellent, if you get a sea view room excellent unsure on others as looked a bit dark. Will definitely go back.

  • Stayed: December 2012, traveled as a couple
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8  Thank iajScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear Guest,
We would like to thank you for taking the time to write your opinion on Tripadvisor.
We are delighted to see that we reached your expectations and that you enjoyed your time in our house
Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés.
Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

This really is a first class hotel and unlike similarly rated hotels, really does deserve 5 stars.
I stayed there on a half board basis and thoroughly enjoyed my stay.
There is a feeling of quality throughout the whole hotel and the staff were very pleasant, helpful and tried their hardest to make my stay enjoyable.
I suspect a great deal of thought goes into every detail of planning and running the hotel.
The furnishings have a Mexican theme and are best described as older fashioned yet sumptuous.
The rooms are all slightly different and probably half as big again as a normal hotel room, with a good size terrace. A very large modern TV, sofa, table and chair. Large, spacious bathrooms.Beds are large and comfortable. No detail has been spared really.
Location is central and excellent. The hotel has it's own private beach, a spa and a large outdoor pool (not heated).Sunbeds are luxurious and there are free pool towels.
Buffet breakfast is excellent and will suit various tastes, eggs are made to order.
As the hotel has only 151 rooms there is a quiet, relaxed feel about mealtimes with enough staff there to serve efficiently.
If half board, it is waiter service (not buffet) and a choice of 4 items for each course. The quality of the food is remarkable (a bit like fine dining) and is far better than the normal buffet food at similar hotels. There are also 2 special theme nights included on half board and they were excellent quality.
As there is no entertainment during the day or night, there is always a feeling of quietness and calm.
They have a kids club but I am not sure how busy it would be, as I suspect it mainly caters for couples.
Wi-fi is available free in the lobby but is 10 euros if you want it in the room. That is about the only downside to this hotel.
I have stayed at and reviewed the Cleopatra nearby, and thought that was excellent, but this hotel really is hard to beat if you want superb luxury and excellent service.
All in all, while not perfect for everybody, this is about as good as it gets for 5 star hotels.
Interestingly, I used a lot of taxis while there and all the taxi drivers thought this was the best (and most expensive)hotel in Playa de Las Americas.
There are some good deals online where half board is similarly priced to B&B.

Room Tip: I had a pool view room and I suspect these are best. I was leaving at 4.30p.m on thelast day and I w...
  • Stayed: January 2013, traveled on business
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6  Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear Guest,
Thank you very much for your very detailed comments about our hotel. We are pleased that you enjoyed your stay so much with us.
We work every day to improve the service we offer to our customers
We are delighted to see that we reached your expectations and that you enjoyed your time in our house and will surely take into account your wifi remark.
Thank you once again and we hope to welcome you back soon in the Europe Villa Cortés.
Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2013

We have been to most of the five star hotels in tenerife and have found that the Villa Cortes is the best for ,' Cleaniness, Friendly Staff, Food, and Location. Rooms are first class spacious and very well appointed, Pool area excellent with plenty of sun beds available. Breakfast everything you would need, Staff always willing to help. This is our fourth visit and certainly wont be our last to this First Class Hotel.

  • Stayed: December 2012, traveled as a couple
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5  Thank 501Rosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear Guest,
First of all, we would like to thank to share your opinion on Tripadvisor. It is very important to us, to our ongoing improvement process, know the opinions of our clients.
We love to hear that you enjoyed so much in our hotel and that you will visit us again.

Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

A lovely hotel, the building is stunning. The room we had everything but a view, as we were on the first floor the trees and plants have grown up and although the swimming pool and sea were just there we could only look out at a 'forest'. The pool area is lovely and clean. The sound of the waterfall was very relaxing, but I found it strange that there was no pool service. You would have to go up to the bar to order your own drinks, which would then be brought to you in plastic pint carlsberg beakers. I know for safety reasons glass should not be around a pool, but drinking wine from a pint beaker is not very 5*, maybe a better quality plastic could be found. The food at breakfast was excellent and my husband said his eggs were the best he's had from a hotel. Could do with some sort of host, as the first day we were left waiting a while. As we were not there long we didn't use the hotel to it's full and never came into contact with many staff, but those we did were lovely, very professional, especially the reception who gave a great first and last impression. Would recommend

  • Stayed: January 2013, traveled with family
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Thank louise m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded February 7, 2013

Dear Guest,
First of all, we would like to thank to share your opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to our customers.
We will consider the advice on the improvement in glasses used in the pool area.
We are glad you enjoyed both breakfast and the treatment received by our staff.
We hope to see you in our hotel soon.
Best regards,
The management team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

Ricardo the manager works hard to present a 5 star experience from the staff. The rooms and pool are well used but the hotel restaurants seem to be under used with most quests choosing to use the many restaurants nearby. The beach bar is well used during the day but again needs some good music or entetainment to attract quests in the evening.
We enjoyed our break and would return but the hotel has a lot of potential which could be used to attract more business in the evening.

Room Tip: Sea view is a must
  • Stayed: December 2012, traveled as a couple
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8  Thank Milvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Europe Villa Cortes

Address: Avda Rafael Puig s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa de las Americas
#3 Romantic Hotel in Playa de las Americas
#4 On the Beach Hotel in Playa de las Americas
#5 Luxury Hotel in Playa de las Americas
Price Range: $224 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Europe Villa Cortes 5*
Number of rooms: 151
Official Description (provided by the hotel):
5* Gran Luxe Hotel, located in the south of Tenerife Island, just in front of the Atlantic Ocean, separated from the beach only by the sea promenade. Each of our rooms and suites are exclusively decorated with Mexican elements, which enhances further the personalized environment.Enjoy also our rich gastronomic offer and discover various types of international cuisine like Mexican, Bavarian, European cuisine and much more. ... more   less 
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Also Known As:
Europe Villa Cortes Hotel Playa De Las Americas
Europe Hotel Cortes
Villa Cortes Tenerife
Europe Villa Cortes Tenerife/Playa De Las Americas

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