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“Do not stay here!!” 2 of 5 bubbles
Review of Sol Tenerife

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Sol Tenerife
Oslo, Norge
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Do not stay here!!”
2 of 5 bubbles Reviewed February 11, 2013

The rooms are very small and the beds are very hard!! All sunbeds are occupied very very early in the morning and this is a big problem!!
It is a lot of noice from the discotheque from 00:00 to 06:00 in the morning in the weekends...We will not come back to this hotel!!!

  • Stayed February 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank MaiaOslo_Norge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, March 25, 2013
Dear MaiaOslo_Norge,

Thank you for writing your impressions about your stay through Trip Advisor.

We are very sorry that you left our hotel with such a negative impression.

Regarding the noise we are having meetings with the town council and we expect that bars and discos respect noise level regulations and respect hotel guest’s rest.

Once again thank for writing and we remain at your disposal.

Sincerely,

Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,028 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (535)
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English first
Grimsby, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

Just returned from a week at Sol Tenerife (31 Jan to 6 Feb).Could not find fault with the Hotel.Given a room that could not be better,overlooking the pools and sea,on the 9th Floor (Block B),sun on the balcony from 1130 am until sunset.Special thanks to Julia and Tomas,at reception,for promptly organising a room change for my brother and wife who arrived one day later than ourselves(from 1 to 10 floor).Did not hear any of the night club noise mentioned in other reviews,probably because of the position of our room.On half board basis,the choice of food at both breakfast and evening was more than adequate with plenty of choice.Dining area could get busy at times,but we had no problem finding a table for four during our stay. Our room was cleaned and towels changed daily,All staff very pleasant at all times.
Did not go to any of the evening shows and therefore cannot comment.
Pool area could get very busy,with the normal early morning towel run to get the bed of your choice.There is a terrace area on the first floor(Block B) that gets the sun all day away from the pool area,which was very nice,away from Pool area.
Good base to walk to both Caleta or Los Cristianos,stopping on route for a beer or two.A nice cold pint of San Miguel (1 Euro) to be had at the Torviscas Spice Village,near Puerto Colon.
Would not hesitate to go back to the hotel.

Room Tip: Try to get high floor,above 5.In Jan /Feb for Block A suggest room numbers ending with 04-14,Block...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, April 2, 2013
Dear Philip B,

Thanks you for taking your valuable time to share your experience in Sol Tenerife through Trip Advisor.

We are pleased to know that you enjoy your stay with us. We really appreciate all your comments especially regarding breakfast and food in general. We have transmitted your comments to all staff.

It would be a pleasure to welcome you once again.

Kind regards,

Hotel Manager
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Kaunas Lietuva
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

Yes, the nights are very noisy because of the clubs around, but if you close the balcon, its possible to sleep :-)
Me and my mom stayed in your hotel SOL TENERIFE 1 week (January 11th-18th, 2013).
I would like to thank to all your hotel for cosy atmosphere, friendly and hospitable staff, amazing evening programs/shows. In short, Sol Tenerife has perfect location, delicious food and is very clean :-) Daiva, Lithuania

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Daiva D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, January 26, 2013
Dear Daiva D,

Thank you very much for your comments through Trip Advisor.

It's very nice to know that you and your mom spent a great time with us and we hope see you soon in our hotel.

Kind regards,

General Manager
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Helsinki, Finland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 21, 2013

This hotel is noisy. Walls have no soundproofing. Street sounds are very intrusive and inhibit all possibilities of a good nights rest. Some of the restaurant discos make noise throughout the night. This hotel has poor food selection, crowded dining and slow service. The amenities, towels, beds, sheets, refrigerator etc are all from the beginning of the nineties. All quality is poor. Only one electricity plug in room. The rooms are unbreakable clinica lsettings designed for rowdy idiots. The TVs are old tube-tv with limited channels with quite poor resolution. The rooms are like hospital wash rooms and the cleaning service just sort of blasts the whole room and mops everything with desinfectant. This hotel has slow service in reception. This hotel has tiny rooms. This hotel has low lifts. This hotel is crawling with cockroaches, they don't even bother hiding during the day. If I got paid to stay in this hotel, I still wouldn't go. Might as well go to a hostel.

Room Tip: All rooms are awful
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  • Stayed January 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, January 23, 2013
Dear Jhon D,

Thank you for taking your valuable time and have used Trip Advisor to share your experience in our hotel with other users.

We are very sorry about your negative impressions of food and facilities. Regarding your comments about the noise, our hotel is located next to Las Veronicas, we are making all our best to stop this situation so we expect that bars and discos respect our hotel guest’s rest.

Thank you again for sharing your opinion through Trip Advisor.

Sincerely,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Playa de las Americas hotels

Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed January 21, 2013

Booked the hotel for my partners birthday as he's a twin and his sister also in tenerife. Phoned them 4days before departure to try to upgrade and tell them of occasion. Was assured we would get an excellent sea view room without paying extra.when we arrived we found room to be small and shabby but at least there was a good view we decided we would make the best of it. Went out for a few drinks came back about 1.30 to discover our room was directly above about 6 nightclubs all belting out club music it was impossible to sleep. I went down to reception and complained at around 4 am to be told we could be moved in 2days an hour later my partner went down and slept in foyer needless to say we got our move! Essentially this is a shabby rundown noisy and customer friendless hotel avoid at all costs.

Room Tip: Don't let them check you into 925
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, January 23, 2013
Dear Linda C,

thank you very much for your comments and for sharing your experience during your stay at our Hotel.

We are having meetings with the town council reporting this situation and we expect that bars and discos respect noise level law/regulations and respect hotel guest’s rest. I’m very sorry for any inconvenience.

Thanks again for use Trip Advisor. We look forward to welcome you again in a near future.

Kind regards,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

me and my girlfriend stayed here in sept 2012 and we was impressed, the rooms was kept clean and tidy everyday (keep goods safe tho as my girlfriend had a dress taken out of the room, that was the only issue we had) the hotel is right next to the strip and shops so can be abit noisy but didnt keep us awake, the hotel is abit dated but is nice, the food was decent and varied it is worth staying here and we would go back, some people expect more than what they pay for and slate hotels with silly comments when they dont deserve it.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank David3691234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, January 23, 2013
Dear David3691234,

we are very grateful for writing a review about your experience in Sol Tenerife.

We are very pleased to know that you could enjoy our facilities and our food. Our staff is always willing to help with guest’s needs, as this is exactly one of our main objectives.

Look forward to welcome you back soon.

Kind regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester,uk
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed January 20, 2013

Old, shabby, food selection very limited, not very nice food, like a canteen, purports to be a four star hotel. The rooms are not very nice, the bedside is just above your head, the tv has lots of channels but only two english news channels. The entertainment is very poor. In a nut shell do not use this hotel.

Room Tip: Do not accept the first room they give you, ours was what seemed to be a single room, a tiny wardrob...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank toilManchester_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, January 23, 2013
Dear toilManchester_uk,

Thank you very much for taking your valuable time in writing your impressions about your stay in our hotel through Trip Advisor.

We are very sorry about your negative impression of the hotel, food and facilities. Your comments about TV and TV channels are very helpful for us in order to improve our service and facilities in a near future.

Once again thank you for writing and we remain at your disposal.

Kind regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sol Tenerife

Property: Sol Tenerife
Address: Avda Rafael Puig Lliviana S/N, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Playa de las Americas
#23 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sol Tenerife 4*
Number of rooms: 522
Official Description (provided by the hotel):
This property is 3 minutes walk from the beach. Sol Tenerife is located 200 m from the beach in Tenerife's Playa de las Américas Resort. It offers 3 outdoor pools with sun loungers, a tennis court and rooms with a furnished balcony with partial or frontal sea views. The air-conditioned rooms at Hotel Sol Tenerife feature tiled floors and cheerful colours. They are equipped with satellite TV, fridge, desk and chair. The private bathrooms come with a hairdryer. There is free Wi-Fi available in the rooms. The hotel has a kids' club, hairdresser and supermarket on site. Sports facilities include a volleyball court and a small football pitch. There is also a massage service. The Tenerife Sol's restaurant serves international buffet meals. There are also 2 bars, including a poolside bar. Las Américas Golf Course is 500 m away from the hotel. Tenerife Sur Airport is 14 km away. ... more   less 
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Also Known As:
Sol Tenerife Hotel Playa De Las Americas
Hotel Sol Tenerife
Sol Tenerife Playa De Las Americas

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