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“Excellent food”
Review of Imperial Tai-Pan

Imperial Tai-Pan
Certificate of Excellence
Price range: $12 - $45
Cuisines: Sushi, Chinese, Japanese
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Restaurant details
Good for: Romantic, Large groups
Dining options: Breakfast, Dinner, Late Night, Delivery, Reservations
Description: Gourmet Chinese, Sushi & Japanese
Reviewed March 7, 2013

We had an excellent meal in this restaurant. The food cannot be faulted and neither could the tall slim waitress who taken our order and served our meal. Unfortunately the Spanish waiter who taken our cash at the end of the meal tried to short change us by 5euro. Not much money, but we are convinced it was intentional, as he watched to see if we had noticed and then quickly returned before we asked another member of staff and told 'us' what the problem was even before we told him. Instead of the 10 euro tip that we planned to leave we left nothing and left disappointed.

Thank Stwblair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VentureRestaura... T, Guest Relations Manager at Imperial Tai-Pan, responded to this reviewResponded March 12, 2013

Thank you for your recent review of our Restaurant. We are very sorry to hear you left our restaurant disappointed and wanted to explain to you what happened. The waiter you are talking about is a family man who has been with us for the last 5 years. He is extremely honest and would never intentionally short change any of our customers. On the evening you are referring to he had processed 2 bills at the same time and had placed the wrong change on the wrong tray. As soon as he had done it he thought he might have done it wrong so that is why he came straight over to you. He explained to the Manager that evening what had happened and was very sorry, but it was a genuine mistake. Thank you for giving us your opinion and we hope to see you again. Kind Regards Imperial Tai-Pan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,916)
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1,434 - 1,438 of 1,916 reviews

Reviewed March 7, 2013

This is by far my favourite restaurant in Tenerife. Set in the centre of the Safari shopping district overlooking the fountains opposite the theatre, this is a very impressive place to spend a lovely warm evening. Al fresco dining with the backdrop of the beautiful and luxurious 'Safari Shopping Centre' with a fabulous menu. A fusion of Thai, Chinese and Teppanyaki, absolutely delicious! Even the most discerning critic would struggle to find any fault with this amazing place. Highly recommended!

Thank Alex1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

Four adults and 2 children all had different tastes and all had excellent meals. The restaurant has a varied menu but the quality of the dishes is outstanding along with the service. We had prebooked as when we tried to go the evening before it was full. When booking was asked where we would like to sit, we requested outside, that evening there was a chill in the air and when we arrived we were concerned that it may be too cold to sit out. Without asking they had moved our table to a covered area which was excellent customer service. The food was very prompt and the waiter service excellent.

The only reason it doesn't get full marks is due to one of the teppenyaki chef's being ill we couldn't order any dishes from that menu

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Thank Calscal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

And it was excellent! They shared a half crisply duck and it was picked bare! Superb quality, crispy veg and lean meat unlike your average take away at home. Perfect last meal for our holiday.

Thank 01732Rosemary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013

This is the second time we have been to this restaurant, once about 5 years ago it was excellent then and it still is now. Family meal last time around this time was on Valentines night with two other couples, amazing meal and the service was first class.

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Thank Liz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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