We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“BRILLIANT holiday”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Green Garden Resort & Suites
Certificate of Excellence
Reviewed July 31, 2013

I'm 15 and came here with my mum, dad and 11 year old brother. i've only been abroad twice now so its not like i can compare other holidays but i loved it! our apartment was lovely, and we were like 20 seconds walk to the pool and restaurant. the pool and the area around it were beautiful and we spent a lot of our holiday relaxing on deck chairs.
the woman who entertained the children was brilliant and so full of energy, she encouraged my brother to join her conga line, and i think the entertainment she does during the day (e.g water polo) is a good way to keep the kids occupied.
the waiters/waitresses were all so happy and friendly and worked really hard. one morning we were having breakfast and this little boy dropped his plate and the chef came out from behind the stand and said 'don't worry, its fine' and gave him a hug. the food was brilliant, but me and my brother are a bit fussy and overall there wasn't much choice for kids. i liked the idea of the snacks, it was nice to get a snack and a drink and just chill by the pool.
the staff at the reception were friendly and helpful, especially the guy called Pepe, he helped my family find where we wanted to go with a smile on his face.
i would definitely go back if i had the chance.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Hannah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded August 2, 2013

Dear guests,

We do really want to thank you very much for sharing your holiday with us and also for your kind words. We do feel very happy after reading your comment and see that you had a BRILLIANT HOLIDAY.

Our intention is to make all our guests feel comfortable and had a good time with us. Thanks for your mention to Pepe, the waiters and the animation staff.

Hope to have you back son and BE HAPPY.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,807)
Traveler rating
Traveler type
Time of year
Language
  • More languages

918 - 924 of 1,807 reviews

Reviewed July 31, 2013

just came back yesterday from here with my husband and my 2 kids aged 3 and 12 its was brilliant how u see it online was how it was beautiful relaxing stress free clean and i can believe how friendly everybody is i felt so welcome i miss it already and i will be defo coming back next year with my family the apartments were beautiful space was big so clean cleaners in everyday to clean floors ect change towel lovely pools lovely and hot food and drinks was brilliant with happy ....

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melonie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded August 2, 2013

Dear guests,

Fantastic! Such a nice word to define our resort that we feel really HAPPY. It is so good to know that you find our resort BEAUTIFUL, RELAXING, STRESS FREE AND CLEAN.

We do really hope to have you back with us and do not forget to contact us when planning your next visit to Tenerife for any request.

Kind Regards and Be Happy.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Great place for a family break, food was good and company excellent. Plenty space round the pool. Only issue was the entertainment which was variable, and watch out for the snake show, not for the snake but the aggressive selling tactics of getting your photo taken, was over the top and unnecessary. Overall great place and would go back

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank pat6270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded August 1, 2013

Dear guests,

The hotel manager and all staff do really thank you for sharing your holidays with us and writing yuor kind comment about your experience in our resort.

We feel HAPPY to read that you find our resort A GREAT PLACE FOR A FAMILY BREAK.

I will pass your comment about the snake show to the Management.

Hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Just returned from a relaxing 7 day break at the Green Garden on the all inclusive option.Traveled with my wife and 2 children(10 and 15),stayed in room 90 as we emailed a request to have a quiet room overlooking the golf course, room 90 ticked all the boxes.Room great and well equipped with nice veiws,kept very clean and tidy by maids.Only down side no air conditioning in 1st floor rooms and hot water for shower a bit hit and miss. Pool area and gardens were kept very nice indeed. I would say the food was of a good standard with plenty of choice even for 2 fussy eaters(wife & youngest)! All staff were very friendly and helpful especially on reception.Location is ideal for people who wish to stay in hotel, although we found it a little too far out of center and beaches.Las Americas 25 mins walk to beach and main shops, los Cristiarnos about 40 mins or between 4.5 and 7 Euros in a taxi depending on the driver (honest or not we had both). Overall i would recomend this hotel to anybody.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded August 1, 2013

Dear guests,

After reading your comments, let me start giving you many, many thanks for choosing Green Garden Resort to spend your holidays. I remember quite well your request by mail asking for a quite room and we feel very happy that you like it and also that you find the staff friendly and helpful.

We feel HAPPY for providing such a kind comment on this site. It will be very usefull for future guests.

Many, many thanks.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013

just back from 10 days away. i liked this resort and found it very clean. what made this hotel was the scottish man behind reception (pepe im sure his name tag said) . he was very helpful and knew everything i needed to know and explained everything you needed to know with a smile on his face. this man is a real asset to the hotel and if all reception staff were like him i think there reviews would be fantastic and the hotel would be faultless. very pleased with my stay and would stay again

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank colincurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded July 29, 2013

Dear guests,

We are also VERY PLEASED to read your comment and see you like Green Garden Resort & Suites, find it clean, enjoy your stay and are decided to come back.

Thanks for your kind words for Pepe.I will pass your comments to him and he will be really HAPPY to read it.

Hope to see you soon and BE HAPPY.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

We have just returned from a weeks holiday....wow amazing we will be returning....apartments clean and spacious...I travelled with my husband and 3 children whom also enjoyed the green garden suite....Food is lovely with a different choice every evening (lots of choice aswell) Snacks and drinks available all day for u to help yourself from sandwiches cakes crisps hot dogs....loruzo keeps the children and adults entertained and there is evening entertainment starting with mini disco for kiddies then either a show or singers....entertainment could go on longer for adults as with the bar 11 pm is early 12 would be much better....

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Debbie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded July 29, 2013

Dear guests,

Let me start giving you MANY THANKS for your honest and kind words and for finding the apartments clean and the food lovely. It is a big pleasure to read you enjoy your stay with us.

We feel really HAPPY to welcome people like you and everyone that want to spend their holidays in a relaxing and familiar atmosphere.

Best wishes, many thanks and see you son in your next visit to Tenerife.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

We are seasoned travellers and this place receives regular good reviews and is usually fully booked. That on-top of the location to Siam Park was why we chose it as we were bringing our Teenage Son and his girlfriend with us for the week.

The rooms were very big with all facilities, cleaners in everyday (accept Sundays) but there were areas that remained permanently dirty and dusty not having been touched in months!?

Chinese night when we arrived as all inclusive buffet guests was dreadful but the Mexican night was excellent. The quality of the Bacon & Burgers is also dreadful as were the packed lunches, 2 dry uncut slices of bread, no butter, slice of processed meat, a dry cake, bruised or rotting fruit wrapped in a bin liner!

The other restaurant for reservation and free for one meal as all inclusive has lovely décor but is empty, the menu and food is so bland and dry and there is hard sell on wine as soon as you sit down, which is very uncomfortable in an empty place, such a shame, such huge potential.

The location is excellent so is the free bus to town and the beach. Beware the sun bed traffic warden types on the beach!

Reception was very friendly and helpful, entertainment every night and very good, a few drinks that were reasonable so u could find something u liked. The pools are very clean and the whole décor and design is very pleasing to the eye.

Up to this point I would probably give this place 3.5 out of 5, a 4 if it wasn’t for the poor restaurant (NOT main buffet) and packed lunches. Don’t get me wrong we have stayed in places worthy of 4 and 5’s that cost less than this so I am not an habitual complainer, lots of good points.

However, for us, on our very last day, a waitress decided to take humbridge on us, came darting across to our table from nowhere (she was working elsewhere and not even clearing tables) whilst I was still clearly eating my lunch, knocked the table, everything went flying, a glass of wine landed on my Son and in my desert, she proceeded to empty the table taking my knife and fork, said sorry once and left, didn’t come back to help clean up or apologise, we were clearly not finished, then after she went around whispering to her colleagues and never cleared another table!

Really really disappointed, ruined an otherwise good holiday and management are not willing to take any responsibility, just state that the waitress said it was an accident and took us for fools!

This place is overall ok, certainly not worthy of the price tag; a lot lot better can be had for a lot lot less with almost 500 hotels to choose from on this little Island. A real shame, just little things and it would be so good.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Juliet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded July 26, 2013

Dear guests,

Thank you for sharing your comment about our GREAT COMPLEX GREEN GARDEN RESORT & SUITES. The management and staff want to apologize once more for not having met your expectations.

Hope in your next holidays you can meet them.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa de las Americas hotels
1 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 59 in Playa de las Americas
3,101 reviews
0.8 mi away
HD Parque Cristobal Tenerife
HD Parque Cristobal Tenerife
#3 of 59 in Playa de las Americas
1,616 reviews
0.9 mi away
Mediterranean Palace Hotel
Mediterranean Palace Hotel
#26 of 59 in Playa de las Americas
3,095 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Europe Villa Cortes
Europe Villa Cortes
#7 of 59 in Playa de las Americas
1,220 reviews
0.4 mi away
Gran Oasis Resort
Gran Oasis Resort
#6 of 59 in Playa de las Americas
3,502 reviews
0.6 mi away
Tigotan Lovers & Friends Playa de las Americas
Tigotan Lovers & Friends Playa d...
#5 of 59 in Playa de las Americas
631 reviews
Show Prices
Show Prices
Show Prices

Been to Green Garden Resort & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Green Garden Resort & Suites

Address: Calle Landa, 1, 38650 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Playa de las Americas
#6 Spa Hotel in Playa de las Americas
#8 Romantic Hotel in Playa de las Americas
#8 Luxury Hotel in Playa de las Americas
Price Range: $144 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Green Garden Resort & Suites 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Green Garden Resort & Suites invites you to discover a stunning 4-star spa hotel in Playa de las Americas. It is an accommodation of Canary style, familiar atmosphere and equipped with services devised for relaxing and entertaining holidays for all tastes. The hotel is located on the south of Tenerife, really close to Los Cristianos beach, so it is ideal for resting and visiting Tenerife. Choose the All Inclusive plan, bed & breakfast or half board plan and live an experience your own way. The Green Garden Resort is located in front of Las Americas golf court, between Playa de Las Americas and Los Cristianos bay, in the south of Tenerife. This hotel is ideal for families, as it is located close at hand from Playa de las Vistas beach, 2 km away from the largest waterpark in Europe, the Siam park. Make your holidays an unforgettable experience with the services of the Gran Oasis Resort: miniclub, free transfers to the beach and to the centre of Las Americas, adults and children's swimming pool, restaurant, pool bar, gym, spa and beauty treatments, supermarket, garage... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Hotwire, Travelocity, TripOnline SA, getaroom.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Green Garden Resort & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Green Garden Resort And Suites
Green Garden Hotel Playa De Las Americas
Green Garden Resort & Suites Tenerife/Playa De Las Americas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing