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“Excellent, I would say faultless”

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Green Garden Resort & Suites
Certificate of Excellence
Reviewed June 22, 2013

Absolutely fantastic!!! From the minute we checked in to the minute we checked out everything was perfect . Rooms were absolutely spotless. No mess/ dirt whatsoever. All staff were excellent and very very polite and pleasant. Whenever you walked past a member of staff they said hello (ola) and they were always very helpful. Food was fantastic with a lot of choice and different themes every night with different foods from all over the world. Facilities on site were great with access to the gym and spa 7 days a week, great on site entertainment for children including games room and night entertainment with an entertainer. Even throughout the day there was plenty for the children and adults such as water sports including water polo and basketball. This holiday was perfect for everybody and would definitely recommend to anybody. The hotel is quite far from the beach but it is a pleasant walk and If you don't want to walk to the beach there is a bus 6 days a week and is free. Siam park is also close to the hotel and the hotel also provides a free bus to there too. I can definitely say I will be going back here again and probably again. LOVED IT!!!!!!!

  • Stayed: June 2013, traveled as a couple
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2  Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded June 25, 2013

Dear guests,

Green Garden Resort management and staff really appreciate your comment and want to thank you for trusting us and also for the kind review about our resort.It is great to read that the staff was excellent, the food fantastic and the facilities great.

I will pass your comments to all staff. We feel really happy to knwo you had a perfect holiday with us.

When back to Tenerife, we will be pleased to welcome you again.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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943 - 949 of 1,823 reviews

Reviewed June 16, 2013

We've just returned from Green Garden Resort and have had a lovely time, apartments are lovely, pool and bar area are lovely and well kept. Staff work incredibly hard. The all inclusive food is fair. Siam Park and Loro Parque are fantastic - when booking excursions do not book through your rep as you will be Overcharged !!! The evening entertainment was a bit like Butlins . The snake and parrot show are very dated and they require £20 euros per photo and are very rude if questioned on price or if you try to take a photo yourself. But all in all a lovely holiday.

  • Stayed: June 2013, traveled with family
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2  Thank Avril B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded June 19, 2013

Dear guests,

Thanks for choosing Green Garden Resort and sharing your experience with us on Tripadvisor.
We really appreciate your review about the hard working staff, the lovely hotel, pool and bar area. Thanks also for the issue of the snake and parrot show. We will pass it to the Management.

Hope to have you back with us.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

Just home from 2 weeks at this resort, 3 adults and 1 child. Everything at this resort is spotlessly clean and well organised. All of the staff are very friendly and work really hard to ensure that your holiday goes well. We were self catering but enjoyed the use of the bar, restaurant and all the facilities. Yes the resort is a bit out of the main tourist area but this was as we expected, a quick check on google earth will show you this, and this also ensures that those who are seeking a great nightlife and all that that entails stay elsewhere, leaving the majority of families at this resort to thoroughly enjoy their holiday. Our 6 year old granddaughter loved Rhuzzo, who worked hard to ensure that all were entertained. Could not and would not fault this resort, in fact we cannot wait to get back there and look forward to booking this resort again.

  • Stayed: June 2013, traveled with family
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1  Thank Chillyport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded June 19, 2013

Dear guests,

First we would like to express our gratitude for publishing your review on Tripadvisor. We are filled with pride about the fact that the staff were friendly and worked hard to ensure your holiday went well.

It pleases us greatly to know that our guests enjoy their stay and hope to have the opportunity to welcome you again in your next visit.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

Been here 2 years running and have to admit its pure luxury . So sad cant make it this year but definitely booking for 10 days at least next year . Staff are so friendly everywhere and cant do enough for you . Hubby got water polo champ ( they had never seen a better goalie there before ) . Would come and stay and work here in a second. LOVE IT !!!!!!!!!

Room Tip: All rooms are beautiful and no noise .
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  • Stayed: July 2012, traveled with family
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2  Thank SuzziiB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded June 19, 2013

Dear guests,

We are pleased to know that you enjoyed your stay with us. Thanks for choosing Green Garden Resort to spend your holiday and relaxing with us. We appreciate greatly your comment about our friendly staff.

We would be pleased to welcome you again between us.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

Just recently returned from spending 5 brilliant days & nights at the resort on a stag do. All our thanks go to all the staff, in particular Russo & Pepe for all their help in making this a memorable time - and of course for meeting Mr Sunshine!
Food & drink was excellent, rooms very clean with the pool & nightly entertainment being second to none. The resort is a great all-rounder whatever the reason for your holiday. Thanks again for making this a trip we'll all remember for many years to come & for the right reasons.

  • Stayed: June 2013, traveled with friends
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Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

We stayed here for 7 nights over the school holiday week.

The apartment was clean and tidy and the maids sneaked in everyday to clean without intruding on your privacy.

We had a 16 year old and 9 year old with us. The oldest was a little bored, until he discovered the free internet code from reception. The resort is definitely a place for people with younger children as our 9 year old loved it. Brilliant pool area. Russo the children entertainer was brilliant and very patience with all ages. The evening entertainment was good as well.

The food was enjoyed by the grown ups but the boys struggled in the evenings as chips are not a firm favourite in our house and they are picky eaters. Although the breakfasts were enjoyed by all - especially the various forms of eggs (fried, boiled, poached and omelettes)

Siam Park was a real bonus and enjoyed by all.

The stroll to town was easy going as downhill and I taxi home was only 5 Euros.

My boys went on the Firebird boat trip and loved it well worth the £70 for the 3 of them.

Well worth the money and I would recommend to others.

Room Tip: We were at the back away from the evening noise but not far from the pool.
See more room tips
  • Stayed: May 2013, traveled with family
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2  Thank lou H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded June 15, 2013

Dear guests,

We would like to thank you for sharing your review on Tripadvisor. It is nice to read that you have a good time with us, find the apartment clean and tidy. We will pass to Rhuzzo.

Thanks again for recommending us and hope to have you back.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

The hotel is generally good.

We went arrived with 9 people, 5 in one 4 in another.

The apartments are advertised as being able to facilitate 6 people although i fail to see how this is achieved. The four in the first apartment, next to the second, had two singles in one room and a double bed both with an en suite or bathroom next door. However, the double bed was in-fact two beds put together. Somewhat misleading. In the five everything is a bit different except for the fifth person, who is given a fold away camp bed in the living room underneath the TV, stretching out into the room. This had to be moved to provide more space. This bed was extremely uncomfortable and if it wasn't for the fact I went to bed paralytic each night I would have the night as unbearably as the mornings.

The kitchen facilities were lacking at best. There were no bowls. The hob was barely usable and in the mornings sometimes we would just find it on, mysteriously. There was no washing up liquid provided either, very upsetting considering the heat of the country harbours bacteria. On the tone of lack of supplies the lavatory was provided with two small bars of soap and two small sachets of shower gel for the whole week.

The balcony was just fine, the table and chairs wear somewhat shoddy and there was this random flower pot with a fake flower in, not even a good fake, that's what hurt the most. The view consisted of a road and what I can only presume is some sort of drug dealers avenue with a lot of money spent on security, I guess this is to discourage other drug dealers from whacking them.

The pool area and the restaurant next to it were fairly good. The pool was split into two with a path and a small hut in the middle, this was nice. The pool area was large enough to accommodate sun bathers and swimmers.The sun beds were, however, seemed rather old and shoddy, on the ground beneath the sun beds was astro-turf, fake grass. The whole things seemed a bit like a patio in Middlesbrough, however, I think I prefer the astro to slabs of concrete or some vein attempt cheap nice floor. The restaurant was fairly pleasant, next to the golf course and next to the pool, with a choice of in the sun or under cover. However, the food was fairly expensive and the service often took 30 mins to produce a pizza or a burger, I didn't realise it takes this long to turn a microwave on. There was maintenance work while we were here so often the peace was broken not just by naked Germans but by the grinding noise of drills and hammers. Everyday at about 1pm this over enthusiastic women comes around and sayins "water polo time" and blows a whistle. She goes on to disturb everyone by the pool including me, asking if I want to play water polo. I can assure you I very much declined. This took up one of the pools for an hour, everyday, it was never shorted than an hour, that's what hurt. The only problem with the pool is that its always cold, its never warm, no matter how hot it is the pool is always cold, I shivered :(. Fortunately it was our last day when this happened as if it had the whole week then a wave of depression would have engulfed me, but on this day the same maniacal women come out and sang, and I don't mean proper singing I mean amateur at very best. She sand a few songs that must have lasted for about one whole depressing hour, then it changed and took a terrible path. She then began saying "hello, how are you" in a variety of languages, it didn't stop here she began advertising the all inclusive option you can take at the hotel. I've seen the food, it was not worth 35 euros a day. 11am to 11pm. I paid for this, I don't want an advert from this crazy woman and her whistle.

The security guard knocked on our door and said "if you make another noise then we have big problem". This was not appreciated as if a hotel has a problem with noise then the competent and normal thing to do is possibly inform the guests from reception with a written letter and normal information.

There is a mini market which I took myself too on many occasions to buy things like bottled water. Most of the products inside are more expensive that the supermarkets in town. I found most of the things inside products I simply do not want to buy. I did buy some salami which was just about as bland as it gets. The Mini market hours were not helpful, it was closed when you wanted to use in an attempt to make you eat the dreary restaurant food.

All in all I found the hotel to be fairly good really, very pleasant and helpful when you went to reception with queries. there were some downsides that i have listed but I did very much enjoy my time at the hotel, maybe that's the company that made it perfect. If I went there with two friends that are kind of boring then it probably would not have been a fun place to be.

  • Stayed: June 2013, traveled with friends
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Thank max820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded June 18, 2013

Dear Guest,

We thank you for your detailed review on our TripAdvisor page. All reviews, either good or bad comments, are taken in consideration by our management.

We would be pleased to welcome you again in your next visit to Tenerife.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Green Garden Resort & Suites

Address: Calle Landa, 1, 38650 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Playa de las Americas
#6 Spa Hotel in Playa de las Americas
#8 Romantic Hotel in Playa de las Americas
#8 Luxury Hotel in Playa de las Americas
Price Range: $139 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Green Garden Resort & Suites 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Green Garden Resort & Suites invites you to discover a stunning 4-star spa hotel in Playa de las Americas. It is an accommodation of Canary style, familiar atmosphere and equipped with services devised for relaxing and entertaining holidays for all tastes. The hotel is located on the south of Tenerife, really close to Los Cristianos beach, so it is ideal for resting and visiting Tenerife. Choose the All Inclusive plan, bed & breakfast or half board plan and live an experience your own way. The Green Garden Resort is located in front of Las Americas golf court, between Playa de Las Americas and Los Cristianos bay, in the south of Tenerife. This hotel is ideal for families, as it is located close at hand from Playa de las Vistas beach, 2 km away from the largest waterpark in Europe, the Siam park. Make your holidays an unforgettable experience with the services of the Gran Oasis Resort: miniclub, free transfers to the beach and to the centre of Las Americas, adults and children's swimming pool, restaurant, pool bar, gym, spa and beauty treatments, supermarket, garage... ... more   less 
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Also Known As:
Green Garden Resort And Suites
Green Garden Hotel Playa De Las Americas
Green Garden Resort & Suites Tenerife/Playa De Las Americas

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