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“Great Place to Stay”

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HD Parque Cristobal Gran Canaria
Ranked #14 of 134 Hotels in Playa del Ingles
Certificate of Excellence
Durham
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Great Place to Stay”
Reviewed June 26, 2014

I just want to start off by saying that the Thomas Cook plane was outdated and had no entertainment, it was cramped and staff just wanted to upsell their products. Check in at Gran Canaria airport on the return is disgusting - one desk to check people in or 15e per person to jump the que. Thomas Cook are rip-off merchants through and though!!! (this ha not effecting my review of the hotel)

2 adults and 1 x 4yr boy

Hotel

lovely uptodate hotel reception. Staff great. luggage locker and free wi-fi.

restaurant

nice size, plenty of seats. tea, coffee, water, juice, pop, etc...all on pump or machine for all inc. food was varied for our 2 weeks. italian, bbq, chinese, canarian, etc. we all found something to eat and you must be VERY fussy if you cannot. I've never found an all inc that provides great puddings, but here is just the same as all hotels.

Bar

Just outside the restaurant and by the main pool. tea, coffee, juice, water, pop, beer on tap. Had to ask for spirits, which are local only. plenty of seating and smokers not too much of a hassell. free wi-fi here too. Nice playground here for kids to burn energy off in.

Pools

Main one is very big, nice size and lots of beds round it. no probs with getting a bed and brolly. There is a shallow pool for young kids. Activity pool with the slide is great too. Shallow pool here has small slide in too for youngsters. Bar here too. Never saw snacks here!! Playground for kids here too. Free wi-fi here.

Room

Nice size lounge/kitchen. Flat screen TV (bbc1, 2 and 3 we got). Fan and all the usual for all inc or self catering - kettle, toaster, coffee machine, pots, pans, etc.. Bedroom nice size and lots of storage. Safe is 15e per week. fan and bars over window so you can keep window open during the day. I can see aircon being a plus in july/aug. We didn't have it and was barable in june. Bathroom is very small, but has everything you need inc hairdryer. Get rid of the stupid bday and you'd have more space. we got weak wi-fi signal at other side of complex. Shoudln't have got it but we did, so big bonus.

Entertainment

Mark and Mollie were great. Thomas Cook has seperate entertainment to hotel staff. Why don't they just join forces. Would be much better. Entertainmenyt during day great. Staff never pushy and varied too - shooting, archery, shufflebaord, water polo, exersize classes, games and more. Kids club was fantastic. 3 clubs depending on age. morning, afternoon and evening clubs most days, but not all. Staff great.

Free bus to beach and return

water park not worth the money...in my opinion. Annimal park well worth visit, but take own food and water as food and drink inside is expensive. get the bus, cheap and regular.

All in all a very good holiday. Yes i would go back and yes I would return. very few negatives.

message me if you have any questions!

  • Stayed June 2014, traveled with family
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Helpful?
4 Thank Al_n_Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Manchester, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 24, 2014

We stayed in Parque Cristobal for 10 nights. We had a brilliant holiday. Relax and chill out. Very good food. Lovely pool with great music. Good animation team. Just one thing I would change - the bungalow. We didn't have air-condition, the next time I would pay and upgrade for the bungalow with air con. I will highly recommed.

  • Stayed September 2013, traveled as a couple
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Helpful?
3 Thank Marzena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barry
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 23, 2014

Stayed here on the 9th of June for one week on a self catering basis with my partner and 6 year old. What a lovely clean relaxing place, we had one of the best holidays in a long time here. Bungalows were spotless we had everything we needed to cook if we wanted to, the pools were spotless there were enough sun loungers for everyone although it was pretty quiet when we went. We stayed around the pool with the slide and splash park my little one loved it (even the adults can have a go) we didn't eat in the hotel but people we met did and said it was lovely. Drinks to buy we 2 euros each for wine,beer and pop, so not a bad price everyone really friendly and helpful the bar closes at 11pm so theres no loud nights. The bus stop is just around the corner and we used this for the bus to Purto morgan market on a Friday bus 32 and cost 12 euros each way for 3 of us. Thomas Cook charges about 70 for the same trip you can get times etc from reception you can also catch the 45 bus to Palmitos park from there a great service although they do run early sometimes so make sure your there in plenty of time. The Yumbo centre is about a 5 minute walk away with lovely places to eat, and the kasbar was a short taxi ride away about 3 euros. We had a fantastic holiday here my 6 year old didn't want to leave, neithe rdid we and the Thomas Cook experience was fantastic from start to finish. We will definatly return :)

  • Stayed June 2014, traveled with family
    • Value
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Helpful?
4 Thank leannecald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eNGLAND
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 22, 2014

Only one fault with property will leave that till the end to start Rep in property Rob is a lovely friendly and helpful person keep good work up , the bungalow has everything you could ask for clean the furniture looked new fridge microwave etc everything you need ,safe in room had a problem with it but within ten minutes it was fixed, loved sitting out on a night to have a drink on our own patio complete with table and chairs and sun lounges . Plenty going on during the day for adults and kids bingo water polo etc . Only one PROBLEM VALERIE I was recommended this place by my daughter who lives in Gran Canaria as she works for Thomas Cook and this place would be easy for her to come and visit us to bring stuff for myself to take home for her and for me to give her stuff but when she came in with us to pick her stuff up what I had brought for her VALERIE shouted her over was very rude to her saying you not allowed in my daughter explained why she was visiting but she didn't want to know was very rude spoilt our stay in my opinion if they sold day passes then I would have bought one for my daughter to visit and bring her things to us with no problems VALERIE no need to be rude

  • Stayed June 2014, traveled with family
    • Value
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    • Service
Helpful?
2 Thank THICKHEAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 21, 2014

Stayed 9 nights here, 2 adults and a 3 year old half board in a 1 bedroom bunglow.
Bunglows are very nice and some are being renovated at the moment. Everything is in them if your going self catering.
The food is excellent, great choice.
Loads of entertainement taking place at pool side during the day, kids disco and shows at night. There is the hotels own entertainment team and also the Thomas cooks.(You dont have to have travelled with them to avail of there entertainment). They do a great job.
Plenty of sunbeds around both pools and also 2 at each bunglow.
The complex is clean and very well maintained. Staff are friendly and the manager has time for everyone.
The place is most suited to families with children under 12
You will have a Fantastic holiday staying here.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank P D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 21, 2014

This is great for family's and couples singles what ever you want its here, I went with my mum and my 3 yr old son, he loved it, and so did we, we are looking to go back next year, we stayed in room 18 at the quite pool end and away from all the activity noise, but we used to go to the pool by the restaurant as this is where my son liked it best as it was not so busy, as the other pool had all the water slides and can get very busy, the staff are great, can`t do enough to help you, we had a 2 bed bungalow loads of room, kettle in the cupboard, toaster microwave, hob, every thing you need, we went all inclusive, the food was great, and the drinks were good to, wine and beer on tap. entertainment team brilliant, rooms very clean, looking forward to booking again soon.

Room Tip: can`t fort it great place
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  • Stayed May 2014, traveled with family
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Helpful?
3 Thank 347alison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hull
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 19, 2014

Just returned from a week at the Parque Cristobal. Bungalows were lovely, clean and very well kept and perfect for families with young children. We stayed self catering but did purchase the buffet lunch for 6 euros per adult and kids under 14 free ! Great food and great value. Pools perfect again especially for our 3 year old he loved it. Entertainment not to our liking but everyone is different . Had a great week and would return to this hotel.

Room Tip: Rooms with a fan are a little to warm.
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  • Stayed June 2014, traveled with family
    • Value
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    • Service
Helpful?
2 Thank haydaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HD Parque Cristobal Gran Canaria

Property: HD Parque Cristobal Gran Canaria
Address: C/ Hollanda S/N, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Playa del Ingles
#17 Romantic Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — HD Parque Cristobal Gran Canaria 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Parque Cristobal Gran Canaria Hotel Playa Del Ingles
Parque Cristobal Hotel
Hotel Parque Cristobal
HD Parque Cristobal Gran Canaria Playa Del Ingles

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