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“Fantastic as always”

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Hotel Riu Palmeras / Bung Riu Palmitos
Ranked #13 of 134 Hotels in Playa del Ingles
Certificate of Excellence
South Yorkshire
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic as always”
Reviewed January 24, 2013 via mobile

Writing this review while still here on holiday. This is our 5th or 6th visit to this hotel and the service, staff and food remain excellent. Staff go out of their way to help make your stay enjoyable and in particular for us Teo in the dining room and Alejandro in the bar. The pool area is always clean and well looked after by Pedro and the vibe is relaxing.Will definitely be back.

Stayed January 2013, traveled as a couple
Helpful?
4 Thank Shaun H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Scotland
Level 5 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed January 22, 2013

When we arrived, we were offered a glass of wine/softdrink. our luggage was taken up to our room for us, we were shown how to open and lock the sliding doors, and how to use the safe.
Carlos the manager was always on hand, greeting guests every evening, Fantastic food,great choice, being cooked as you watched, 2 sittings for evening meal 18:00hrs or 20:00hrs, you get a choice to pick your time after your first meal, also if you wish to move to another table they help you as well.
The pool was very clean , a bit cold, the maintenace man was always going round cleaning the pool, even in the evening .
The beach , yumbo centre, supermarkert ,bus stops, bars, all very close by.
14 euros a week to use the safe.
free car parking
no flight noise,no loud music (apart from the hotel)
they could do with upgrading the sat tv as no english channels.

Room Tip: take mini hairdryer, mini kettle.
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  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
5 Thank poppy066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ieper (Ypres), Belgium
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 8, 2013

We got very good impression already in the beginning. We travelled from 3am with 2 boys of 6 y, so they were quite tired just when we transferred from the airport to the hotel. One of them was sleeping and I have to carry him and had not enough "hands" for the luggage. No problem, there was immediately someone from the hotel to help us. we were welcomed with a glass of cava and didn't have to wait long for our room.
Families are separated from the main building which I found a good solution, it is not far away and other guests (older couples) are not annoyed.
Swimming pool was claimed to be warm but it wasn't . Children didn't play long in the water, for january a bit too cold.
family house very spacious with living and toilet downstairs and bathroom and 2 bedrooms upstairs. Very clean, kept clean and everything was working.
Not very well soundproof, you could hear everything from the neighbours.
breakfast/dinner buffet: just fantastic! a lot of fresh fruit, vegetables, local specialitys. We had twice fresh juice (ananas, strawberry, kiwi, papaya) and cava for breakfast! A lot of choice and everything is tasty and fresh.
It's not an entertainmet hotel- there are no activities during the day. I would say the majority of the guests were 55+. In the evening life music and nice shows( like flamenco evening of even Lord of the Dance)
Internet: we had no luck with wifi- didn't work on our computer. The manager apologized, but couldn't help because it's an external company who maintains wifi. If the wifi works it's only in the lobby and it's payable1euro/45 min. 18 euro/week unlimited. There are 2 computers with internet access at the lobby, but they are very expensive - 1euro/10 min.
Location: central , just outside the hotel 2 supermakets and different small cafes. Walking distance for a bigger shopping center.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Iwona D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 31, 2012 via mobile

Lovely hotel, even if it's big and a part of a hotel group- the service is quite personal and great. Helpful staff, nice pool area, sentral placed between sentrum and the beach. Quiet- not hugh party factor.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrtravelalotaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 10, 2012

On our arrival we felt welcome they asked if we wanted a glass of juice or cava.
Our room was already cleaned so we could enter it fast +/-11.00. they reserved us a table for dinner at the second service @ 20.00, wich was a bit late for the first day since we were travelling from 3.00 in the morning with a 4 year old child. We could rebook the following days for the first service @ 18.00 without any problem!!!. Staff is always very friendly, they provide a good service to have an exellent service.
The Room : We asked for a family room with two seperate bedrooms wich they provide perfectly and was very clean and kept clean every day by the friendly housekeeping ladies. the cottages are 5 in a row all attached to each other and they are not ver well isolated because the last 2 days we had very noisy neighbours and we could here everything they were doing in the morning, taking a shower, toilet flushing.... .
The swimming pool : very clean little cold the first days,swimming pool bar area withe good food/snacks quick service, order drinks at the bars service in your relaxchair.
Bar : we had a few cocktails during our stay i drunk a mojito and it tasted diffrent depending on wich waiter prepared the cocktail. that's really not done. besides that good fast service and there was some entertaining every night, piano, band,... .
Breakfast/buffet dinner : exellent !!! good varity something different every evenning really exellent food!!
Location : You know wath to expect when you book in the middle of a "playa"

overall, a nice hotel, we had a good relaxing holiday if we would go back to the same playa we ould choose the same hotel.

Room Tip: family rooms cottage are very noisy ( if you have noisy neighbours who get up every morning @ 6.45...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jordi014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 29, 2012

This is a first class hotel in the wrong place. Everything about it is exceptional particularly the staff. But it's surroundings are poor and offputting. However if you want a hotel where you don't move from this is the one to go to.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank UkRobA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 17, 2012

The Riu Palmeros is a very nice hotel, The rooms are very clean and well presented,plenty of hangers for your clothes. The food is very nice and there is a good choice. The staff are very nice and very helpful. The main thing about this hotel everybodys room is in the sun,so if you wish to sit on your balcony and read you will get the sun. There is also a seperate area away from the pool where you can sit and relax on a sun bed where you can read without getting disturbed.My wife and I had two weeks at this hotel from 8th October until the 22nd October 2012. We will go again.

Room Tip: The higher the room the better view you get,all rooms are in the sun ,and have a sea view.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenjohn97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palmeras / Bung Riu Palmitos

Property: Hotel Riu Palmeras / Bung Riu Palmitos
Address: Avda. Estados Unidos de America 1 | Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Playa del Ingles
#10 Luxury Hotel in Playa del Ingles
#16 Family Hotel in Playa del Ingles
#19 Romantic Hotel in Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palmeras / Bung Riu Palmitos 4*
Number of rooms: 231
Official Description (provided by the hotel):
The Hotel Riu Palmeras/Riu Palmitos is located in Gran Canaria, Spain, and is ideal for enjoying holidays as a family, couple or with friends and soaking up the good atmosphere radiated by the island. In the calm and central resort of Playa del Ingles beach, you will find this comfortable 4 star complex that offers the service and quality that can be expected of RIU Hotels & Resorts. Everything you could need for relaxing and fun-filled holidays is within easy reach. It includes a fresh water swimming pool, a solarium-terrace and a gym as well as many water sports and two golf courses. In the surrounding area you can also rent a bike, play squash, mini golf or tennis.Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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Also Known As:
Riu Palmeras Hotel
Hotel Riu Palmeras / Bung Riu Palmitos Playa Del Ingles, Gran Canaria

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