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All reviews sea view half board deluxe room excellent hotel other guests pool area putting towels small fridge hotel bar ideal location short walk to the beach sun loungers main bar restaurant staff most nights great holiday yumbo centre
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Reviewed March 2, 2017

First impression, the Hotel is very smart from the front and throughout the reception, the Pool area is also very nice.
Once you have received your keys and leave Reception level it is a different story..The carpets in the hallways of the main building are completely worn out and thread bare, regular patches of the carpet backing are seen in the worn patches...
Our room was very outdated, again with worn out carpet where the Patio door is, The bed was OK but very firm and quite narrow, not as big as a double at home - we only had one bedside cabinet, there was nothing at the other side.
The biggest issues with the room was there were no decent drawers, 2 very narrow sock drawers under the TV, and another 3 withing the wardrobe about a foot wide... so not big enough to put T-shirts in.
My only other gripe was there were broken Tiles around the bath where it looked like the shower had fallen and broken them.

The Good
The Hotel is spotlessly clean
The staff throughout the hotel are excellent, friendly and efficient, especially in the dining room and the girls who cleaned the room did it very early every day.
The food was pretty good all week, plenty of variety
The situation of the Hotel is right on the beach

The not so good
Our room was totally out dated as above, we had friends stopping in an annex off the main building and their room was a million times better than ours.
This is not a Child Friendly Hotel - there was an 8 year old with us and was not allowed to take balls or anything else in the pool, even though we were the only ones in the pool for most of the week.
The Entertainment in the reception on a night was good on 2 nights when a Magician and a Blondie/Dire Straits act were on, but the resident act who were on most nights did have any material from the last 30 years, Tulips from Amsterdam seemed to be their favourite.
This is a 4 star Hotel yet you have to pay for everything extra, Wi Fi, Towels for pool, etc.

There is Pool side entertainment each day and whilst Moussa is very friendly doing it, everything is done down a little alley at the back of the Hotel, not a very suitable location really.... luckily it was only our group participating for the majority of the time

Overall we had a good Holiday but wont rush back here in case I get Room 926 again !!

Room tip: Annex, avoid the main building
Date of stay: February 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank SimpsOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded March 4, 2017

Dear SimpsOne,
First of all, we would like to thank you for choosing our hotel for your last stay in South Gran Canaria, and also for taking the time to publish your opinion on Tripadvisor.
We are sorry to read that you were not completely satisfied with your room. Concerning the room that you received, the hotel has different room’s categories and positions. All guests can send us previously one email with the room requests and we try to do it the utmost to satisfy the wishes of our guests, always depending on the booked room category and upon the hotel availability.
Our public relations team are available to inform you about the different room types and if you have a special room´s wish or area to take note of that.
For sure you have also seen that the carpets have already changed in a few floors. And in the next week we start with more floors and in few years, we are planning a whole house renovation. A new modern style to have in a best location from the island just in front of Playa Del Ingles beach. We apologize for the all possible inconvenience caused.
Your comment was immediately forwarded by us to the responsible department. We thank you for your constructive criticism.
The well-being of our guests is always the first priority.
We are looking forward to welcoming you again as a guest, to convince you of our service and to remain,
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2017

Room tip: Rooms with pool view were newer and away from the windward side of the hotel .
Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded March 4, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 26, 2017

Great location very close to the beach. Loungers available any time of the day . Food at breakfast and dinner was very good. We had a really well behaved 8 year old with us and were amazed that no balls or water toys were allowed in any of the 3 pools. I have never been to a hotel where there was at least 1 pool where balls were allowed somfeel this should be an adults only hotel. Our room in the main block was very tired whereas our friends rooms in the annex were much better. The entertainments manager was great although we were sometimes the only people to join in the entertainment programme. The magician and the blondie/dire straits tribute act were very good but other nights entertainment was very repetitive .

Room tip: annex rooms seemed to be better
Date of stay: February 2017
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank simpsdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded February 28, 2017

Dear Diane S,

First, thanks for your comments. We appreciate your trust in us by choosing our hotel for your holiday stay and sincerely regret the problems you experienced during your stay.

Please accept our sincerest apologize for the inconveniences caused.

If you want to inform us about anything else, please contact us per mail and we can go deeper in your comments.
We would be delighted to welcome you again soon and remain at your disposal for anything you might need.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2017

Beautiful hotel, in a cosy style, though ageing a bit (furniture, carpets) but the park and swimming-pools are extremely pleasant. Very well located with easy access to a marvelous beach.
Good variety of food. Extreme cleanliness of rooms.
But be prepared to pay for your beach towel, for wifi access, or if you want to take a fruit to your room. We were a bit disappointed at that for havig been to this hotel twice a feww years ago, it didn't used to be like that,. But it still is a very pleasant place to stay.

Date of stay: February 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank florence g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded February 21, 2017

Dear Guest florence g,

We would like to thank you for your opinion on Tripadvisor about your recent holidays on Ifa Dunamar Hotel.

We are happy to read you loved the hotel location and our direct acces to the beach. As you said we are on the main touristic zone of the South of Gran Canaria with the beautiful beach of Playa del Inglés just some meters along.

We do apologize if you might had any problem during your holidays dealing with the extra services.

We would like to welcome you back once more.
Kind Regards,
Ifa Dunamar

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Reviewed February 12, 2017 via mobile

It was a lovely hotel clean pools were lovely the staff polite in one of the best positions right opposite the beach food was a bit repetitive i did see broccoli at breakfast we had 4 children with us and it just wasn't a hotel for children i dont think there was anyone under 50 there was a lot of germans there who were very rude

Date of stay: February 2017
Trip type: Traveled with family
Thank wendyhousley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded February 14, 2017

Dear Mrs wendyhousley,

Thank you so much for your rating and opinion on Tripadvisor about your recent holidays in our hotel, Ifa Dunamar, situated on Playa del Inglés.

We are gald to read you loved the pool area. We do sincerly know, that our views from the pools are fantastic. Also want to thank you for those nice words to all the staff that works hardly to make everyone feel comfortable and unic.

We will inform the Cheff about for comments from the Buffet in order to improve this service. We do apologize if this might caused you any inconvenience.

We hope to see you next year.
Kind Regards,
Ifa Dunamar

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