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All reviews sea view half board deluxe room excellent hotel other guests pool area putting towels small fridge hotel bar ideal location short walk to the beach sun loungers main bar restaurant staff most nights great holiday yumbo centre
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Reviewed February 12, 2017 via mobile

It was a lovely hotel clean pools were lovely the staff polite in one of the best positions right opposite the beach food was a bit repetitive i did see broccoli at breakfast we had 4 children with us and it just wasn't a hotel for children i dont think there was anyone under 50 there was a lot of germans there who were very rude

Date of stay: February 2017
Trip type: Traveled with family
Thank wendyhousley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded February 14, 2017

Dear Mrs wendyhousley,

Thank you so much for your rating and opinion on Tripadvisor about your recent holidays in our hotel, Ifa Dunamar, situated on Playa del Inglés.

We are gald to read you loved the pool area. We do sincerly know, that our views from the pools are fantastic. Also want to thank you for those nice words to all the staff that works hardly to make everyone feel comfortable and unic.

We will inform the Cheff about for comments from the Buffet in order to improve this service. We do apologize if this might caused you any inconvenience.

We hope to see you next year.
Kind Regards,
Ifa Dunamar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2017

When the bus stopped, our holidays started: entering the hall, the waiting at the desk, the fragrance: it all felt as coming home. The week was really 'old show': nothing had changed, the friendliness of the staff, the recognition by a lot of them (asking: how was your year this time, sir. They all remembered how badly ill I had been!).
But:
do not expect a tip-top (modern) hotel! It is a bit old fashioned...but so what? As long as you feel at home!

So I (we) did.
Far away from home, but still 'home'.!

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank watzef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Guest Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded February 12, 2017

Dear Watzef,
First of all thank you again for coming to our hotel Ifa Dunamar to spend your last holiday. Always is very glad to welcome you at our hotel.

Thanks also for share your experience with the rest of people. All comments is very important for us. The well being of our guests is the most important for us all.
We know that our hotel is little bit old, but the service and our friendly staff is the reason to come back.

But in the next (we still don't know when) our hotel will be renovated and after it will be the best place of the Playa del Inglés to spend a holiday.

Please for your next stay if we can do it something for you to make you your stay more comfortable, contact with our PR-Department to take care personally of your wishes.

We wish you all the best, and hope to see you soon at our Ifa Dunamar Hotel.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2017

For the third time we got the wrong room by the same stone face in the reception.
After claiming to our travel agency it got right. The position of the hotel is perfect, 100 m to the beach.
Breakfasts and dinner buffés are very good and the servants are very alert. We prefer rooms in the annex with pool view, with sea view the wind can become cold.
The hotel is of a good standard but it is soon time for renovations. The carpets seems to bee over due.
The personal is very good and kind, except some in the reception.

You can walk from P d I to Maspalomas, along the nice beach, and take a bus home. Perfect!

Room tip: De lux rooms with sea view can be cold on the balkong, due to wind. Check directly that you get the right room.
Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Bengt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Guest Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded January 20, 2017

Dear Bengt A,
First of all, we would like to thank you for choosing our hotel for your last stay in South Gran Canaria, and also for taking the time to publish your opinion on Tripadvisor.

We are sorry to read that you were not completely satisfied with the room and some reception staff. We apologize for the possible inconvenience caused.
Your comment was immediately forwarded by us to the responsible department. We thank you for your constructive criticism.
The well-being of our guests is always the first priority.

Concerning the room that you received, the hotel has different room’s categories and positions. All guests can send us previously one email with the room requests and we try to do it the utmost to satisfy the wishes of our guests, always depending on the booked room category and upon the hotel availability.
Our public relations team are available to inform you about the different room types and if you have a special room´s wish or area to take note of that.

Regarding the renovation:
For sure you have also seen that the carpets have already changed in a few floors. And in the next few years, we are planning a whole house renovation. A new modern style to have in a best location from the island just in front of Playa Del Ingles beach.

We are looking forward to welcoming you again as a guest, to convince you of our service and to remain,
Best regards,

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Reviewed January 12, 2017

The Hotel was very clean and the staff in the restaurant and bar where all very friendly. The hotel is located direct at the Beach and the Boulevard. Drinks and food in the Hotel are reasonable priced.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank eddy577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Guest Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded January 13, 2017

Dear eddy577,

We highly appreciate your comments published on Trip Advisor regarding your recently stay at our hotel Ifa Dunamar.
We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. All comments help us to improve the daily service for our guests, which is the most important for us. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations.
For your next visit please contact with our public relations department in case to have some special room wish (upon the hotel availability) or requests.
We would be delighted to welcome you again soon and remain at your disposal for anything you might need.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2017

Our family of 3 was very happy and positively surprised by IFA Dunamar. At future trips to Gran Canaria, we cannot even imagine staying anywhere else than at this hotel. The three main reasons were the LOCATION (next to the beach and boardwalk), nice selection of onsite pools (always with available beach chairs) and the FOOD. We had paid for the half board and breakfasts and dinner offerings were just fantastic. The service overall at the hotel and restaurants was outstanding and made even our 8-year old daughter feel welcome. We will highly recommend the hotel to all of our friends and to anyone planning a trip to Canary Islands.

Date of stay: January 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank NYC2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ifa D, Public Relations Manager at Corallium Dunamar By Lopesan Hotels, responded to this reviewResponded January 12, 2017

Dear NYC2007,
First we would like to express our gratitude for choosing our hotel Ifa Dunamar and for share your opinion with the other travelers on the page of Tripadvisor.
We're glad that you had a pleasant stay with us and we are very happy with their positive assessment about the hotel and the general services.
Again, thank you for your comments and look forward to welcoming you again in our hotel Ifa Dunamar.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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