The location is great (5 min walk to Yumbo Center). The pool is great and they have pool parties on the weekend where non-guests pay to get in. The staff is friendly, the apartments are spacious and well equipped with kettle, hob, microwave and loads of cooking utensils. Cleaning staff is doing an amazing job, changing towels every day and even cleaning your dishes. Other guests almost exclusively gay male guests and very (*hem*) friendly.
Our air-conditioning didn't work from the beginning. They couldn't fix it and moved us into another room on the fourth (!) day (we stayed for five days only). Battery of the room lock ran out of power, so have been locked out of my room with my groceries for an hour before technician fixed it. I asked for a discount. Staff at reception couldn't authorise it and suggested filling in a comments card. Exchanged some emails with General Manager when I got back home. No discount, but an apology.
Temperature of the showers is unstable. Wi-Fi is very flaky. Lifts are slow and busy; taking the stairs is usually quicker. Pool party music very loud, but if you like partying you should be fine.
- Official Description (provided by the hotel):
- The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more less
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- Also Known As:
- AxelBeach Maspalomas Playa Del Ingles, Gran Canaria