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All reviews animation team british bar no air con honolulu bar quiet pool quiet side salad snack bar gran canaria big hotel great holiday meal times plenty of choice pool area half board bar staff main pool
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Reviewed August 19, 2018

Very good hotel. Friendly staff, entertainment staff are excellent and always on the move. Rooms were ok, a small fridge would have been nice. Feeding time is chaotic as is the dinner choices, my only reason for not scoring higher

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dw852018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buenaventura255, Manager at IFA Buenaventura Hotel, responded to this reviewResponded August 20, 2018

Dear guest,

We appreciate your kind words to our hotel and also to the staff in every single department. Regarding the feeding times, it is true that now in the summer season there are a lot of guests and that everybody goes at the same time when they have already enjoyed in the pools, among others.

Anyway, we will repsort it to our departmets affected to try to find a solution to this issue.

Kind regards
Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2018

The hotel was amazing. It made us both feel just at home. The price is perfect for what you get. If your into foam parties, pool games or even just relaxing to music by the pool. I would give this hotel a strong 9 / 10. The only reason its not 10 / 10 is because they are repetitive with the music sometimes and the rooms would get fairly hot at night.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dougieohdougie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buenaventura255, Manager at IFA Buenaventura Hotel, responded to this reviewResponded August 19, 2018

Dear guest,

We would like to give you a special thank you for choosing us to spend you vacations at our Hotel IFA Buenaventura.

Also thank you for your positive comments of the hotel.
You will be welcomed when you want to visit us again.

Yours faithfully

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2018

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
buenaventura255, Manager at IFA Buenaventura Hotel, responded to this reviewResponded August 19, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 18, 2018 via mobile

This is a fantastic 3 star hotel. We came as a family with our 6 year old daughter and 9 year old son and had an amazing two week holiday. Having read a lot of the reviews previously, it’s clear that people really do like to complain and moan!

The food was fine and the staff were great in the restaurant. Nothing amazing but plenty of choice for everyone and my two particularly loved the milkshake and fresh juice at breakfast! There was always a range of things to choose from and the usual pizza etc for fussier eaters.

The rooms were adequate (a bit dated but that doesn’t matter to us) with great cleaning service everyday. We were based looking over the busy Honolulu pool which was noisy at night but this didn’t bother us at all. If you like the quiet, request a room over the quiet pool. We received a lovely bottle of champagne in our room as we celebrated our 10 year wedding anniversary while we were there. Our son turned 9 and received a lovely card in the room and a gift. He was so chuffed!

The main positives for this hotel, are the amazing Animation team who work tirelessly to make an amazing family atmosphere at all times. We loved the ‘wake up’ song every morning and seeing Panchi. The team made sure that everyone could join in but if you didn’t want to left you alone. My husband loved the daytime entertainment programme as he likes to keep busy. Carmel spent a lot of time getting to know our little girl and really made her smile every day. The kids really miss Carmel, Matt and Ellie already!

The drinks were great; a full range of spirits including Baileys which was great, and some cocktails. The kids loved the slushies and ice cream on offer all day. This is also the only All Inclusive we’ve done that had table service every evening. The waiters and waitresses do an amazing job keeping every table flowing with drinks.

The evening entertainment ranged from basic karaoke and games evenings to great shows such as the Circus show and the outstanding ‘Be our Guest’ show that had the whole family enthralled. We loved the evening Pool Party and the blue foam party!

The only improvements I would make would be to suggest more activities for the ‘juniors’ as our 9 year old loved the Junior Water Polo and would love to take part in even more activities.

We have never returned to the same hotel twice but have already booked again for next year. Roll on Summer 2019 and some more fun at Buenaventura!

Date of stay: August 2018
Trip type: Traveled with family
2  Thank 456clairej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buenaventura255, Manager at IFA Buenaventura Hotel, responded to this reviewResponded August 19, 2018

Dear guest Mrs. Claire,

First of all, thank you very much for choosing us to spend your holidays in Hotel IFA Buenaventura. We appreciate your kind words for the services we offer in the hotel and also for the staff involved.
It is a honor and a pleasure for us to have guests of your kind here.
You and your family will be allways welcomed to come back in your holidays!!

Best regards

Guest Relations

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Reviewed August 16, 2018 via mobile

This is a great hotel for anyone food is good drink is good staff are great they work hard beds OK entertainment is great all I can say about staff is they all work hard get a fan and safe for the room

Date of stay: August 2018
Trip type: Traveled with family
1  Thank Denisacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buenaventura255, Manager at IFA Buenaventura Hotel, responded to this reviewResponded August 18, 2018

Dear Mr. Denis,
We appreciate your kind words to our services in general and also to the staff. As I can see you had a great time with us, so you will be welcomed if you decide to come again in your next holidays.

Kind regards
Guest Relations

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