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“Great Holiday”

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IFA Buenaventura Hotel
Ranked #28 of 134 Hotels in Playa del Ingles
GreenLeadersGold level
Norwich, United Kingdom
Level 4 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great Holiday”
Reviewed March 17, 2014

Stayed here with a friend fora week on an all inclusive break. I have to say that some of the negative reviews are not accurate. Yes the hotel tailors towards the German clientele however the vast majority of the guests are German. So if you don't want to integrate with other nationalities then this is not the hotel for you.
Check in and check out efficient ish but not friendly - however I have never had a friendly check in when visiting a Spanish resort so hey ho!
The rooms are comfortable, beds or, shower good. No a/c this would be a problem in the summer but was fine in March when the temp was mid 20's and cooler on a night.
Restaurant and food were fine, plenty of choice, ok not all to my taste but I never struggled to find anything to eat. It's not gourmet food but it's perfectly suitable and acceptable for a hotel in this grade. The food can be a bit samey and again a German influence but I enjoyed it and cannot see why anybody would complain. Breakfast was faultless and I thought put a number of British hotels to shame... And as I am a hotel industry professional I am in a position make that statement. The staff at all times are efficient and friendly in the restaurant.
Inclusive drinks are plentiful and good choice, not light on the measures either..... I lost a whole evening due to being a little over zealous on one afternoon! No problem here if you like a drink.
The pools are great plenty choice and 2 large areas to sit in. There were plenty of sunbeds when I was there however get up early as the German stereotype exists in this hotel. By early I mean 8.30am or you will not get the best spots.
The other facilities are great, big gym, 2 massage places, Thai massage is v good. Tennis busy but available, pool air hockey etc etc you will not be bored especially if you have kids.
The entertainment is funny - bit odd at times but you can take it or leave it. Playa del ingles is not exactly short on things to do.
To sum up - a good solid hotel with hard working staff and without a doubt better than its 3 star rating there r plenty uk 4 star that could not match it!
I would certainly visit again but not drink as much haha.
Location is good however you do have to walk to beach it's down hill and about 800m a taxi is only 3,75 and defo worth it.

Room Tip: Ask for high floor the rooms view is better!
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank david g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 22, 2014
Good morning David,

Thank you very much for sharing us your commentaries about your stay at our hotel. It’s a pleasure for us to be remembered back because of good experiences. We assure you that our commitment as workers and employees of the IFA Buenaventura Hotel is always determined and strong.

All the members of our staff are being informed about the commentaries our guests transmit us and on behalf of them we would like to thank you for appreciating their work and services.We are very happy to read that you enjoy our food, room, pools and entertainment

We hope to be able to welcome you again on the occasion of your next stay on the island of Gran Canaria.

Cordially yours,
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Traveler tips help you choose the right room.   Room tips (490)
Date | Rating
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  • German first
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English first
Maidstone, United Kingdom
Level 4 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2014

Great hotel and facilities. Very helpful and friendly staff. Especially during the last night of the Carnival. Good restaurants and choice of food and bars. Very impressed with this hotel. I would recommend it for families and couples.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 28889LauraM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 22, 2014
Dear 28889LauraM,

We would really like to thank you for taking your time and writing on Tripadvisor a positive commentary about your recent stay in our hotel.
We appreciate that there are also clients enjoying and giving value on our service in our hotel and our little but beautiful island Gran Canaria.
Please do not hesitate to contact us again in order to organize your next stay with us.

Greeting from Gran Canaria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 16, 2014

Enjoyed winter break in the Canaries. The area of Playa deEngles where the Buenaventura Hotel is situated is very central to shopping, resturaunts and entertainment. There was a great variety of food on offer and staff were very helpful. Would return there again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 21, 2014
Dear Mrs. Margaret B,

On behalf of the management and the entire team of our IFA Buenaventura Hotel we would like to thank you for your generous commentaries and may we assure you that we will pass them on to all the hotel departments which contributed to your holiday enjoyment.

We hope that we may count again on your company and please,

Best regards and see you soon,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2014 via mobile

Travelled to this hotel for a week on all inclusive in February, great hotel fantastic food and all inclusive. It's located in a great area to see what the resort has got to offer, did some day and evening excursions which is a must, they were great! Would return.

Stayed February 2014, traveled with friends
Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 21, 2014
Dear Mr. John B,

First of all we would like to thank you very much for having chosen the Hotel ifa Buenaventura for your recent stay in the south of Gran Canaria and also for your participation in our online questionnaire.

We are really pleased to read that our food were in accordance with your expectations. We will pass all your comments to the departments involved.

Thank you very much for all your nice comments and we hope to welcome you soon again in our resort!

Best regards,
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 13, 2014

We arrived at this hotel not expecting too much, we went to our room unpacked and headed down to the bar, we were surprised that the bar was in full sun at 5.30, after this we headed for dinner, I am a fussy eater but always found something and the food was good. Next day we headed to the pool near the restaurant, entertainment team came round but pool was fairly quiet, the next day we decided to try the other pool......what a difference, had music full entertainment team singing and dancing, we loved it! We stayed in for one night in the hotel bar and the entertainment team did grease! this was Fab.

One night we were heading out but as we were all inclusive we decided to have a cocktail before going out, carnival started on Friday and while we were sat with the cocktail a band with drums and whistles came around the pool they were amazing!!

One thing i personally found was that access to the pool via steps wasnt great, there were hand rails but not on the wider steps right up to the flat pool area, although there was a seat that aided you into the water it was a bit embarrassing to use this so I didnt bother using this.

The soft/hot drinks/water were on a help your self basis this saved time waiting at the bar and I think a fantastic idea

Room Tip: we were at the back of the pools so it was very quiet but did not get the sun on the balcony, altoug...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mydreamteam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 20, 2014
Dear guests,

We would really like to thank you for taking your time and writing on Tripadvisor a positive commentary about your recent stay in our hotel.
We appreciate that there are also clients enjoying and giving value on our service in our hotel and our little but beautiful island Gran Canaria. We also are very happy that you enjoy our Grease show, our team is really fantastic!!
Please do not hesitate to contact us again in order to organize your next stay with us.

See you very soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverley, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 11, 2014

Returned 9.3.14 from 7 night stay, not travelled to canaries previously. very pleasantly surprised.
hotel was huge, 7 floors high, spread over several blocks. lift and ramp access everywhere.
the room was huge, very clean and tidy, maids were very discreet. large balcony.
reception staff were so friendly.
food was good, massive choice everything from cold meats, cheese etc to full english, cereals, fresh fruit etc for breakfast.
evening meal was chicken, pork, rabbit, etc veg options, rices, chips, pizza, pasta and all the usual cold salad options. you were spoilt for choice.
pool area was lovely, 2 areas, one more lively to the left, which had more entertainers doing their thing through the day and the right hand side pool which was a little quieter. both have a life guard.
several bars on site, including a small english pub!
various entertainment on an evening, the louge bar with singer, english bar shows a lot of football matches. outside live entertainment on the stage.
outside the hotel you are a short stroll to the left to the irish centre, which has several bars. to the right, a few minutes walk to the kasbah centre, on several levels, full of bars, shops and restaurants. 15 minutes walk to the Yumbo centre, where there are more show bars and evening entertainment
the beach is a 5 mintue stroll away.
not that expensive to eat out, beer around same price as home.
weather was fabulous all week. apparently not that many english people there upto end of march, mostly scandanavian guests.
ideally situated, i would say suitable for families and couples, suitable for older travellers. is in a quite area which is good for a quite nights sleep. if you want the night life, the Yumbo centre is the place to be.
i would certainly recommend this as a good all round, well priced hotel.

Room Tip: it is a very long walk if you are at the end of the block. if you have walking difficulties ask for...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yvette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 20, 2014
Good morning Yvette,

All the members of the large IFA Buenaventura family would like to thank you for your commentaries about our hotel.

We are very proud to hear that our hotel is being appreciated for its facilities and services.

We do hope that in the future we may continue counting on your loyalty and be able to welcome you again very soon.

Cordially yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Lanarkshire
1 review
Reviewed March 11, 2014

although this is an old hotel, its probably the best 3 star i've ever stayed at, my only concern is althouth it is a very large hotel, i can't help thinking at some point there was an extra block of flats added, the pool area and retaurant alwas seems to be full to capacity, very good range and choice of food, staff were always helpfull and friendly, would definately go back

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sutherland W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this review, March 20, 2014
Dear Sutherland W,

First of all I would like to thank you for taking the time to write a review about the hotel. Were are very pleased to learn that you enjoyed the hotel, specially our food and staff. We will pass on your comments to our staff.

We look forward to your return.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about IFA Buenaventura Hotel

Property: IFA Buenaventura Hotel
Address: Calle Ganigo, 6 | Plaza de Ansite, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Playa del Ingles
#4 Green Hotel in Playa del Ingles
#22 Family Hotel in Playa del Ingles
#28 Romantic Hotel in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:3 star — IFA Buenaventura Hotel 3*
Number of rooms: 724
Reservation Options:
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Also Known As:
Ifa Buenaventura Resort
Hotel Ifa Buenaventura
IFA Buenaventura Hotel Playa Del Ingles, Gran Canaria

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