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IFA Buenaventura Hotel
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Reviews (3,516)
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All reviewsanimation teambanana barbritish barhonolulu barquiet poolair conmeeting barquiet sidegran canariasaladsnack barlarge hotelgreat holidaypool areabusy hotelplenty of choicehalf board
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Reviewed February 11, 2014

I have stayed at this hotel twice in the past year and a half. The staff are friendly and welcoming and greet you with a huge smile. They are on hand to help and are happy enough to answer all questions. On the last occasion, I stayed here with my family being 7 of us in total including two children under the age of 11. Although there isn't any children's clubs, the pool is large enough for the kids to entertain themselves. The beach is about a 10 minute walk away, however the hotel do provide a shuttle bus to the beach throughout the day. We were all inclusive during our holiday which meant we were open to eating at the a la carte restaurant- which we did every day mainly for breakfast and dinner. The food is amazing with a huge selection of food types. There is a lot of Germans at the hotel, so there is a strong language barrier between guests, this didn't bother us as we got on with our own thing. I would recommend this hotel for people who are wanting something close to nightlife and beautiful weather pretty much all year round. Enjoy!

  • Stayed: October 2013, traveled with family
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Thank LouiseV3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded February 14, 2014

Dear Emma G,

First of all I would like to thank you for taking the time to write a review about the hotel. Were are very pleased to learn that you enjoyed the hotel, location, Staff, food... We will pass on your comments to our staff.

Thanks again to choose the Hotel IFA Buenaventura like the place to spend your holidays.

We look forward to your return.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

Stayed at the ifa Buenaventura hotel from 21st dec to 28th dec on a all inclusive break.on arrival greeted by a very happy man from reception who gave us are door pass and we had to choose a slot for our meal times either 6.30 7.30 8.30 not experienced this before so thought I'd mention it in case you haven't can understand why they do it as it does appear to get very busy it worked out good for us wasn't sure how we would feel about it at first.
room:basic decor and furnishings very clean,excellent shower good pressure hot water all the time even had in the bath and sink soap dispensers,large mirror in the hall with good light everywhere else quite dark have dressing table but the lamp not very good light for lady's to do make up hair etc plus that's were the sockets are so luckily for me my cables were long to reach to the hall,tv we had no English channels,no air con no need for time of year we went but wouldn't like it in summer,
we felt the room cold on a evening so used extra blankets cold on morning also no heating either,good touch was you could tick a time slot you prefer a cleaner to do your room,
Restaurant:we thought the food to be very good for a 3star hotel lots of fresh salad any of the mains food we enjoyed maybe could do with a few more dishes but we never got bored it all tasted good, desserts there seemed to be a lot of mousse not a big selection of cakes but what we had was nice but a bigger selection would be better that was my only criticism,Xmas day all staff seemed to be working made it all look very festive nice selection of salad with prawns etc mains wasn't your usual Xmas dinner but you had meat potato veg some fancy desserts etc so they did well for Xmas day,food you would never go hungry pool bar they did pizza etc on evening at 10 o'clock which I've not seen before apart from sandwiches.
Entertainment:they did have entertainment on the evening it was ok nothing outstanding to be honest but there was a great atmosphere we sat outside at the pool area so it could get a bit cold on a evening I took a light jacket but felt I could of done with something warmer,they did have a indoor bar with stage etc for a/I but it was never open whilst we were there think this time of year it would of been better to open that,they do have other bars inside but they aren't in your a/I package.day time they had all sorts of games you could join in with,pools they had 2areas one had more atmosphere music etc but very shaded in areas you had to be up early to get the best spots,the other more quieter but breezy,they had a lot of amenities internet area,hairdressers,gym best I've seen,couple of shops etc.
Staff:we found all staff to be good and pleasant.
Surrounding area:close to the kasbah centre 5/10 walk another 10min walk from there to the yumbo centre doesn't seem long felt the hotel was in a good location the beach you just head straight down 10min walk there is a bus that will take you there but we didn't use it which the hotel provide.
Overall we paid for the Xmas period and felt we paid middle of the road so we got a average hotel but felt we got our money's worth if a little dated, if this hotel was updated they would have a really good hotel as they already have location good food and general good atmosphere and amenities.
Overall I would recommend for a winter break maybe not for a summer break with no air con.

  • Stayed: December 2013, traveled as a couple
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4  Thank donna w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded February 14, 2014

Dear Mrs Donna,:

First of all we would like to thank you very much for having chosen the Hotel IFA Buenaventura for your recent stay in the south of Gran Canaria and also for your participation in our online questionnaire.

We are very satisfied that your overall valuation of your stay has been so positive. Its nice to read that you like our food selection , room, staff etc.

Thank you also for your constructive criticism, which help us to improve our services every day.
We would love to welcome you back soon in our Hotel .

With best regards

Public Relations Manager
IFA Buenaventura

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Reviewed February 4, 2014

Spent two nights enroute to a cruise.Super very large room with views out to pool area.We asked in advance and got an upper floor in the quieter side of this busy hotel.Meals were buffet style and at busy times a bit of a scrum to get food,but good choice and replenished often.If you went later was a bit quieter.First night entertainment was a Queen tribute band which were excellent on large outdoor stage in pool area.Was on all inclusive package and once you tipped staff drink service improved greatly.Second night animation team put on a ghost show and put their all into it.

Room Tip: Choose block away from entertainment pool on higher floor.
  • Stayed: January 2014, traveled as a couple
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1  Thank theo15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded February 14, 2014

Dear Mr Theo15,:

First of all we would like to thank you very much for having chosen the IFA Buenaventura for your recent stay in the south of Gran Canaria and also for your participation in our online questionnaire.

We are really pleased to read that our entertainment, specially the "Queen tribute" and the choice of our restaurant were in accordance with your expectations. We will pass all your comments to the departments involved.

Thank you very much for all your nice comments and we hope to welcome you soon again in our resort!

Best regards,
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2014

Stayed here for a week as part of a TUI Travel training programme, Excellent hotel! from the exterior the hotel resembles something from the 1970's with lime green & salmon pink exterior mixed with breezeblock tiles! However the interior is vast! Massive bedrooms & balconies, carpeted hallways - rare in Spain! so no noise from people coming back at night! Buffet choice was great too, staff friendly always helpful and I found the all inclusive value for money. Good location too only a 5 min walk from the nightlife centre. All in all a great hotel

  • Stayed: April 2013, traveled on business
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1  Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded January 30, 2014

Dear Dmack0106,

Thank you very much for the wonderful review about your stay at our Hotel IFA Buenaventura Thank you very much for having chosen our Hotel to spend your holidays in Playa del Inglés and also, for sharing in this popular website your personal experience with other users.

After reading your opinion we can only send you our biggest thank you because this is the best news we can receive from our guests!. All our staff work hard every day not only to achieve our guests' satisfaction but also to make them live unforgettable experiences among us, so we can confirm that in your case we did it!. We sincerely hope to see you again soon and of course, we will try to do our best to make your second visit as pleasant as this one or even more!

Kind regards,

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Reviewed January 20, 2014 via mobile

Just returned from the Ifa Buenaventura. And meal times are the joke of the year. Your queing for all meals. In the evening it can be 15 mins in a que for hot food. There are many people in the morning at breakfast its like the feeding of the 5000 !! And the food is same after same Naff. Avoid. Rooms ok but no air con.

Stayed: January 2014, traveled with friends
3  Thank mikie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded January 25, 2014

Dear Mikie47,

Thank you very much for having chosen the IFA Buenaventura Hotel for your holidays and for the time you have taken to inform us about your opinion. After reading your commentaries we would like to say that we really feel sorry for not having fulfilled your expectations, especially with the restaurant service. Fortunately, the hotel is full and it is very normal to have more customer traffic both in the restaurant and in the pools.

We are working day by day to be able to offer our guests the best service quality and efficiency, so that they may enjoy pleasant and unforgettable holidays.

It would be a pleasure for us if you decided to trust in our hotel again and to come back and visit us in the future so that you can see yourself that our services have improved and that satisfaction is guaranteed.

Thank you again for sending us your opinion.

Yours sincerely,

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