I have just returned with a friend from a week at this hotel. It was by far the worst holiday I have ever been on for many reasons.
After reading reviews I was expecting a lot more from the hotel but unfortunately I was only disappointed on frequent occasion.
We arrived around midday and had to wait 25 minutes to check in. We were then given a map to our room which was on the second floor behind some trees near the main pool. On first look all looked pleasant. We chose the first sitting of food which was at half six as half eight would have been far too late to eat. This was where our first problem occurred. The food seemed nice but very plain, though I expected there to be a variety of food during our stay but it remained the same food for lunch and dinner EVERY day. Breakfast was the only meal that slightly altered.
After eating we went out to watch the show and the proceeded out to the club and pub strip. After returning at around 2am we attempted to sleep. It's was however made impossible by the sounds of younger people swimming, playing music and shouting various things until around 5am. We hoped this would be a one off but it continued throughout the week. When we complained we were told that we were to phone reception if there was noise but even when that happened it made little to no difference. Twice during the week we were awoken to our neighbours urinating on their balcony and shouting obscenities.
On to the next issue. There were not enough sun beds for the guest capacity and it meant waking up early to "reserve" beds and then being unable to get to them due to the overcrowding of the sunbeds.
The all inclusive option was not made clear until we arrived, only three bars allowed you to get drinks the others needed paying for, we were also restricted to drinks as the all inclusive was very very limited.
My final complaint was the rooms. There is no air conditioning in the rooms so we had to leave the doors open only adding to the noise. On our last night we had an early flight so shut the doors to try and reduce the noise and found ourselves coughing and sneezing due to dust in the room.
I warn anyone booking this hotel that you should be prepared for no sleep, repetitive food and far too many people.
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- Also Known As:
- Ifa Buenaventura Resort
- Hotel Ifa Buenaventura
- IFA Buenaventura Hotel Playa Del Ingles, Gran Canaria