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IFA Buenaventura Hotel
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Reviews (3,473)
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All reviewsanimation teambanana barbritish barhonolulu barquiet poolair conmeeting barquiet sidegran canariasaladsnack barlarge hotelgreat holidaypool areabusy hotelplenty of choicehalf board
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1,718 - 1,723 of 3,473 reviews
Reviewed November 20, 2012

We had a fabulous stay here, real value for money. Food was very good with lots of choices, I would certainly return. Adrian and Mike from the animation team where excellent and entertaining, we really couldn't ask for more. The international shows where Also good.

  • Stayed: November 2012
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4  Thank Wills011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded November 23, 2012

Dear Wills011,

It is very sutisfaying to here from you that you had nice holidays with us. Thank you for let us know your opinion about the hotel. Hope to see you soon again.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Good location 10 mins walk to beach, great 3 different pool areas, rooms large and pleasant and the whole hotel outside and inside is spotless.Good entertainment in the evenings and days, bar staff pleasant and the all inclusive drinks were good quality,large dining room hardly had to queue for anything even though hotel was full,food was of good quality with enough variety to get you through the week without eating to much of the same thing, this is not a 5 star restaurant it is mass produced all inclusive food and is on par with other all inc food standards, we give the food 3.5 out of 5, would stay again no worries, would be nice to have air con, i can only imagine how hot it is in the summer

  • Stayed: November 2012, traveled as a couple
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2  Thank mark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded November 23, 2012

Dear mark h,

First of all, we would like to thank for taking your time and wrike your comments. It is very important for us to know your opinion, so we can offer a better service in the future. We will pass your comments to our staff and here therefore we would like to express our wishes to meet you again soon.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

We stayed at this hotel from the 13-20 October.We arrived quite early,so i already send request for early check-in and quite,nice room.Coz the room was not ready,really early,receptionist offered us free breakfast. :o) After breakfast,room on animation part of hotel was ready,so we were waiting for a quite room.And it had really sense.They gave us big,comfortable room on topflor. Housemade kept our room every day very clean :o) After first view on pools,it is really smaller than from pics,so don´t expect huge complex,,it s only separate on pool area for animation team and classic pool area.But Good idea anyway...What about meal,we had only Breakfast and dinner-waitress were quick,polite,sometimes with smile...:o) Breakfast was every day the same,could be little more variety,but ok.Dinner had good variety every day. To the beach was just 5min by walking.So we were generally very satisfied,facilities for 3 star hotel was perfect. Main cooperation with german Thomas Cook,so everywhere were germans,even front desk preferred german language than english!

Room Tip: Rooms on animation side are loud.
  • Stayed: October 2012, traveled with friends
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Thank zuzana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded November 8, 2012

Dear zuzana F,

First of all I would like to thank you for taking the time to write a review about the hotel. It is very important for us, receiving your opinion, to improve as team and as a company. Were are very pleased to learn that you enjoyed the hotel, location and facilities and we will pass on your comments to our staff, as well.

We will look forward to your return.

Best regards,

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Reviewed November 5, 2012

Was at this hotel for one week commencing the 27th october,First impressions it looked well equiped and very big complex.Now the rooms had no air conditioning which is a big no no in gran canaria considering the week we went the temperature was middle 20c at night and 30+c in the day so imagine what it is like mid summer!,We had to rent a fan out at a cost of 15 euros and 10 euro deposit just to give us and the kids sum air.The beds are solid and the sofa bed i would say just about held our 8 year olds weight!,And the only english tv channel on the tv was bbc world news.Views from some balconies overlooking the pools are restricted by palm trees but there is one good point as the rooms are very well cleaned.
Food at this hotel was by far the worst in an all inclusive hotel ive stayed in!,It seemed like i had the same food for breakfast/dinner/tea the choice was very poor.The kids ended up with either a hotdog or a plate of chips from yet again no choice or disliked there own branded food.Cups glasses and plates are chipped so be careful what you pick up.
The pools are both very good for adults and children but are not heated as stated in broucher,and if a terrential 5 minute downpour should happen like it did with us prepare to have the pools out of order for a day due to mud and god knows what else going into it.
Would i go back there again? no id pick a different hotel and one with air con!

  • Stayed: October 2012, traveled with family
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1  Thank AZZFYN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded November 7, 2012

Good morning Azzfynn,

It is one of the most important tasks for all the IFA Buenaventura Hotel’s staff members to receive and analyse the opinions of our hotel guests. We do regret that in your case it seems that we have not been able to come up to your expectations and we are really thankful that you have sent us your commentaries about our hotel’s all inclusive service and food.

We accept your opinion without discussing it and we would really like to welcome you again at our hotel in order to be able to show you that day after day we are working on our improvement. In any case, if you come back to Gran Canaria again, please do not hesitate to contact me so that I can greet you personally.

Yours cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012 via mobile

Have returned today after a one week break.
Entertainment staff are fab.Drinks measures...fab.Beds awful.Food ok. Cups in the dining room need replacing lots are chipped.Cleanliness very good.No air con!!
I would not return, but then I do not visit a place more than once.
Try it you may like it?

  • Stayed: October 2012
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Thank hansophlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at IFA Buenaventura Hotel, responded to this reviewResponded November 7, 2012

Dear sir Ansophlo,

First of all, thank you for taking your time to write your comments about the Hotel Ifa Buenaventura We will pass on your comments to our management team. Your opinion is very important to us and we constantly look for ways to better our service.

Please do not hesitate to contact me on your next visit to Gran Canaria.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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