My girlfriend and I (both 25) stayed for 10 nights until last Monday (2nd August).
We had also read the reviews on here and looked at the pics of the fire, and were a bit worried before going that the whole hotel was a burnt-down mess and was constantly noisy due to the Irish Centre opposite, but this was not ENTIRELY the case!
As I was worried about the reviews on here, I rang the hotel a few days before travelling to Gran Canaria, and asked to be put in a room nowhere near the fire damage, and preferably nowhere near the Irish Centre, and they did exactly that! Our room was on the fourth floor overlooking the children's pool and pool bar (the quiet side, unaffected by fire), on one of the 4 main annexes (look at Google Maps - the hotel looks like an 'H' from above, and only one 'branch' of the H has any damage caused by fire).
On the first night, we could not sleep at all because it was so hot in the bedroom, so in the morning we moved both mattresses into the living room and piled them on top of each other next to the couch, creating a decent-sized double bed. This enabled us to sleep with the balcony open all night (as it is very quiet on this side of the hotel), and our remaining 9 nights' sleep were relatively peaceful and easy. I'd recommend bringing some mini desk fans and having them on overnight just to keep you that bit cooler and drown out any more noise.
The room was clean, basic, neat, had a decent-sized balcony, and a very good maid service which changed our sheets and towels almost every day. I don't know why everyone else is moaning about the maid service! The maid understood that we wanted our beds in the living room so were happy to change the sheets on our rudimentary bed as normal.
All three pools are a good size, and are very clean. Again, I don't know what these other posters are complaining about - it was no cleaner or dirtier than any pool at an expensive hotel, and I've been to Spain/Greece/Portugal loads of times! You can't stop the occasional twig or leaf falling into the pool, so really there was nothing wrong with it at all. I do agree, however, about the annoying rule about lilos - there was no reason to ban them, but then again, I've been at 3 and 4 star hotels which never allow them in the pool either so to come on tripadvisor and moan about them is just a knee-jerk reaction to probably having a row with one of the lifeguards over it (which I did myself a few times)!
I would, however, agree that the drinks in the pool bar taste like cleaning fluid, whereas the drinks in the restaurant bar are fine, and it's annoying that you can only get them during meal times.
I would say that our single biggest complaint was the food, and this made it quite hard to accept that we'd paid for all inclusive when in reality we only ever ate about 3 meals at dinner time and one or two lunches the whole 10 days we were there. The quality of the meat they use is awful, the random dishes of chicken in some sort of sauce or calimari rings were absolutely horrible, and the breakfast isn't even worth thinking about. The food was appalling, and we made the staff well aware of our thoughs on it. The thing is, it's only a 2-star hotel/restaurant, so this clearly means they're going to use rubbish ingredients and terrible chefs, and all the food is catered to a very very bland German palette (the Germans seemed to lap that stuff up!). I'd agree with the sentiment that going all inclusive when the food and drink is so bad and you only get ice cream at meal times is a bit of a waste, but then again, the hotel is so cheap and we went during the peak season, that there's no point going self-catered as you can still get all the booze you want (the beer was fine!), and how much would you really save by NOT getting all inclusive?
The location of the hotel was absolutely perfect for going out, and about a 5 minute walk to the long, golden beach. Playa Del Ingles is a very good place for a holiday for people about my age or younger, as the main Kasbah centre is full of clubs, bars, reps offering free shots (although these REALLY do your head in after about 2 days). The Yumbo Centre is a sort of gay-friendly hotspot (me and my girlfriend went along for a couple of nights just for a change of scenery and all the acts on around the Yumbo are very funny and professional). Also, the 3rd main concentrated area is the beach front, with a good bar called Roma which has nightly Elvis Presley tributes and other acts like Michael Jackson, as well as loads of shops and restaurants (it is absolutely FULL of Germans at this area, and makes you wonder why it is called Playa del Ingles! All the English people are out boozing at the Kasbah).
All in all, I would recommend this hotel (but only if you stay in the quiet end!) if you are on a budget, want a great location, want all inclusive booze, like eating out, and don't expect the Ritz at a 2-star accommodation. I think that the people who have given it completely bad reviews are just ignoring the many good points!
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- Also Known As:
- Jardin Del Atlantico Hotel Playa Del Ingles
- Jardin Atlantico
- Jardin Del Atlantico Playa Ingles
- Jardin Del Atlantico Playa Del Ingles, Gran Canaria