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All reviews spanish restaurant dunas bar main restaurant specialty restaurants entertainment team plenty of sunbeds lovely hotel a garden view room pool area separate toilet tui rep evening entertainment non smoking walk in shower lounge bar plenty of choice choice of food
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Reviewed July 21, 2018

We have just returned for a 2 week stay at the Riu Papayas and we had a fantastic time. From check in to check out everything was superb. Our room was on the 5th floor with a view over the mountains. It you have a fear of heights I would request a lower floor as the balcony was glass however this did not bother us.

Every staff member was so friendly and always greeted us with a smile. The bar staff work tirelessly every day and nothing was too much trouble. The staff in the main restaurant work nonstop. The food was great with lots of choice each day. We particularly enjoyed the snacks from 1530-1700. You can’t beat a burger or hot dog with a cold beer as the day starts to cool down.

The entertainment staff worked so hard day and night and deserve a pat on the back.

The rooms were a nice size and cleaned every day. The aircon was fab. The towels (which were mentioned in past reviews) were great. I’m a big guy and they dried me just fine.

Although the afterhours bar was very quiet it was lovely and served snacks from midnight until maybe 5/6am. It was nice to come back from a night out and sit in the cool night air with a night cap before settling down for the night. Ivan in particular was the best barman at this time, he even taught us some Spanish.

We did use the speciality restaurants and found both to be lovely. We particularly enjoyed Ole. The pork cheeks were something else.

The location was great, not right in the heart of everything but just far enough out of the madness where it was quiet. The Kasba & Yumbo centres are 10 minute walk away and well worth a visit.

All in all I would recommend this hotel and we will definitely be back in the near future.

Room tip: Request a high room if your not afraid of heights
Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
10  Thank JoeM773
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 21, 2018 via mobile

We are currently staying at the Rui papayas and find it a delightful hotel a very clean and tidy staff most helpful and pleasant, food to a good standard and plenty of choices . Rooms clean and to a high standard, entertainment staff very good , drinks are good apart from the wines ? Not so good , water available for your rooms and on tap all day . Things which they could do better 1 sun-bed covers removed and replaced with parasols giving people a choice . 2 need to be a much larger area for none smokers, the smoking areas have the largest areas and if you want to watch a show if you don’t smoke you have to sit at the back very confusing if you have young children!! 3 would be nice if had a indoor area with a quiet bar so you could take yourselves away , all this said the hotel is a lovely place to stay , just out of the main area , 15 min walk to the beech and plenty of shops and restaurants bars etc close by . I believe if you was going to stay in this resort and wanted a relaxing holiday this hotel is situated in just the right area . Just on the borderline of the busy and party life but not to far you can’t experience it if you wanted

Date of stay: July 2018
Trip type: Traveled with family
3  Thank Paul H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 17, 2018 via mobile

Booked all inclusive deal with Tui and was lucky enough to book this hotel. Set a 10 minute shuttle bus journey (free from hotel) this hotel was modernised In 2016.

Upon arrival we were greeted by a friendly bi-lingual receptionist who processed us quickly and informatively and up to our room we went.

The room itself, on the 5th floor, had a large king size bed, lovely walk in shower, bed settee, flat screen tv, plenty of wardrobe space, mini fridge and benefits for a balcony over looking the pool and town.

The room was immaculately clean as it was maintained daily.

The pool was lovely and a nice temperature.

The food was varied and plentiful for each meal. The drinks also flowed freely.

Whilst the hotel was great it was the incredible staff that made this place somewhere we want to return too. They worked tirelessly to ensure we had a comfortable and fabulous stay, from the reception team, the facilities team, the bar and kitchen staff as well as the very entertaining entertainment team!! All quick with a smile and more than happy to help, we couldn’t fault them. They really made sure we enjoyed our stay!! First class!!

I had 2 regrets, one that we couldn’t stay longer and second that I didn’t manage to grab the manager to emphasise how impressive his entire team are!

Loved it!

Date of stay: July 2018
Trip type: Traveled as a couple
13  Thank Y4975SLmarkc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 17, 2018

We really enjoyed our stay here in September 2017 :)
Entertainment was very enjoyable - could maybe keep the music on around the pool a bit longer
Couldn't fault the food managed to find something every day / night
Drinks were lovely - give the cocktails a go
Both Restaurants where you have to book were totally worth it
We only ate out twice - so that says something
We would definitely return
Thank you Riu ! :)

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank gemmaanscomb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 17, 2018

Stayed here as a couple in June 2018. The hotel was exactly like the photos, immaculately clean. The maids did an excellent job of cleaning our room everyday. Huge comfy beds. Lovely bathroom and shower. The Asian restaurant was amazing - ate here twice, the Spanish restaurant was average. Something for everyone at the buffet. Good sized salt water pool, lots of daytime pool entertainment. Animation team worked hard on evening entertainment. 10/15 minutes walk to the beach. Nice area. Would definitely recommend.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Natasha S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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