We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good enough,but.....”
Review of IFA Catarina Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
IFA Catarina Hotel
Ranked #28 of 134 Hotels in Playa del Ingles
GreenLeadersGold level
Reviewed May 25, 2014

This hotel has so much potential but doesn't quite hit the mark. Free wi-fi in the Madison bar is a bonus,but this bar shuts about 9.50pm so you are left to sit in a coat by the pool if you want a drink - madness. The tea and coffee machines are tepid (apart from one in the restaurant), making these beverages almost undrinkable. The wine in the restaurant is like paint stripper, and the spirits don't seem to contain any alcohol.
However, the hotel itself is well positioned, clean, and full of helpful staff - particularly at reception. The food is of a good standard, particularly the fish, which was usually cooked freshly in front of us and was delicious. Sometimes things were repeated a little too often but I never left the restaurant hungry. Sitting outside or by the entrance is best as the space by the desserts counter seems more like Woolworth's cafeteria. I was pleased to see the dress code so strongly upheld - a real bonus in my opinion.
There is a lack of space around the pool, but areas in the garden are peaceful and always available. It is difficult to get around in a wheelchair independently but no problem with an able-bodied partner, although the lifts present a problem as they are so small. Disabled rooms don't have shower cubicles or wet rooms, just over-bath showers, but the rooms are large and the balconies are massive.
If I were to visit Gran Canaria again I would certainly consider a return to the Catarina as its plusses certainly outweigh its minuses.

Room Tip: Most rooms overlook gardens/pool so don't pay for an upgrade until you have seen your room. Disa...
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank charliechair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 29, 2014

Thanks for your review and thanks for sharing tour experience. We ares sorry you did not have fully enjoyed your stay. It is very important to read all información available vía our web page or the information provided by the touroperator.
We hope to welcome you again at the IFA Catarina and wish you a nice summer time.
With beat regards and hasta la vista....

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,873)
Traveler rating
Traveler type
Time of year
Language
  • More languages

492 - 498 of 1,873 reviews

Reviewed May 20, 2014

I stayed at Catarina two years ago and had a pleasant experience,I decided to try it again as the offer was excellent.
The reception definitely needs some refreshment and so the nearby bar, it looks outdated and a bit worn out.
The rooms are very spacious and spotless clean, not to mention the friendliness of staff, especially Katia from the restaurant, always smiling and willing to help.
The only downside is the wifi, very expensive!
About the food, there is lot of choice even if I have to admit the week I stayed they used a lot of peppers (pimientos) and I found that a bit heavy, even with that you always find something to eat. Good choices of puddings.
I will definitely go there again.

Room Tip: fifth floor looking the garden
See more room tips
  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Svezza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 29, 2014

Thanks for sharing your review and many thanks for choosing again the IFA Catarina for tour stay. We have added a new WiFi system cheeper and you can be connected during the whole stay at any place at the Island.
We hope to welcome you for a 3rd time and please do not forget to mention tour favorite romo number when. booked,
We wish you a hice summer time and remain,
with best regards and hasta pronto,

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2014

We have just had 10 days again at this hotel. It is well laid out and away from the noisier parts of the area and very close to the beach. I have stayed in many hotels and in many countries and still enjoy coming back here. Everyone from the Hotel manager / reception / bar and restaurant staff are all so helpful and welcoming and even the lady who cleaned our room daily was so nice.
One major thing for me was the cleanliness and quality and selection of the food was amazing.
There are vast gardens and different pools / sun terraces for those who prefer a sunbed away from the pool area. Thanks again to all of the team. We will see you later in the year making it my 10th time.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 19, 2014

Many thanks for your review and we are very happy to make your 9th stay a memorable stay again. We have forwarded your comment to all the staff and they were very glad to see a response of their effort.
We look forward for your next reservation later this year for your 10th stay and don't forget to mention your favourite room number.
With best regards and hasta pronto...

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2014

Just returned from my tenth stay at this hotel.
Good as ever. Had a great holiday.
Don't understand an earlier comment that the staff don't like the English and give the Germans preferential treatment.
The staff are wonderful, all very polite and friendly.
The joke about Germans and sunbeds is unfortunately true, they were laying out their towels the night before in the best spots

  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 16, 2014

We are very glad you enjoyed your stay and special you enjoyed the friendliness of all of our staff. We hope for your next stay we can will go stronger against the once that reserve any sunbeds out of the schedule.
We hope to welcome you soon and wish you a nice summer time.
With best regards and hasta pronto...

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

just returned from a 11 night stay at this hotel this is my honest opinion we arrived just after midnight on the 1st of may and was greeted at reception by a helpful receptionist we mentioned we were hungry an was told there was food left out in the dinning area for us to have we were giving our room which i had previously emailed the hotel with this request pool view an we did room 244 2nd floor pool view on entering the room it was very spacious and clean .they were cleaned every day to a top standard and clean towels were giving . The pools were lovely an big an clean there was plenty of loungers an parasols . the food was the best all inclusive i have stayed at always plenty of choice an beverages quite good also the entertainment tried there best through out the day . the beds were quite hard but found the pullout couch to be more comfortable . the staff were all very friendly an polite . now the few negatives rules on dining only long trousers were allowed for men at evening meals so got a bit tedious getting dressed then changed back in to shorts an t shirt for the evening . out of 11 nights we only had one form of out side entertainment rock v pop , sundays were the entertainment teams day of so was left sat by the pool bar in silence all evening . bingo was classed as the night time entertainment which started at 9 30 in other hotels thats done b 4 entertainment starts .it was one piece of paper an a cocktail stick to poke holes when ur number is shouted when that was finished that was it so just sat by the bar looking at nothing till 11 oclock this was the only let down for a hotel this big an it does take the whole lengh of the street up it just needs to invest in better evening programs . there was also a lot of rude guests staying here which is not the hotels fault manners cost nothing in any language .

Room Tip: pool view 2nd floor .
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 19, 2014

Many thanks for sharing your experience and many thanks for the time taken of the comment. Regarding the entertainment on Sundays we have started with a SundaysDJ starting at 7pm- Sorry you did not catch that moment. Perhaps you will give us the chance at your next visit to enjoy our DJ.
We hope to welcome you next season and wish you a nice sunny summer time.
With best regards and hasta la vista...

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

Stayed November 2013 - sorry for late review. So glad we chose this hotel. The food was excellent with a large variety of hot and cold food to satisfy all pallets. The rooms are spacious, airy and cleaned daily to a very high standard The pool area was relaxing and so were the other areas away from the pool around the hotel. The animation team were full of energy and worked extremely hard and the Queen Tribute Band were very entertaining. Staff in all areas of the hotel were as helpful and as friendly as you could get. The hotel is some distance from the beach but the hotel provides a bus service. Although the majority of patrons appeared to be German we did not feel isolated in any way and thoroughly enjoyed our stay. We had a brilliant and relaxing time here and would recommend it to other people.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PMCQ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 16, 2014

Many thanks for sharing your experience with us and many thanks for your great comment and for recommending the IFA Catarina.
We hope to welcome you again this year and take the chance to wish a nice summer.
With best regards and hasta la vista...

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

I went for a summer holiday with the girls and prior to arrival, i hadnt looked at any pictures or read any reviews but i was not disappointed! The hotel was much better than expected, modern and large. On arrival we were welcomed by friendly reception staff! We were the only ones to arrive and it was very late in the afternoon, however the hotel had put out a special buffet just for us! #veryimpressed!

Our room was cleaned every day and spacious enough for the 3 persons we had in each room. Food was a big worry for the 9 of us as many of us are very fussy about trying new things but we were all spoilt for choice! The food was hot and delicious! The only downside was that the first part of the morning... the pool was shaded and struggled a bit for sun! But thats only a slight critical point as most of us lay in until late morning/afternoon!

The hotel isnt in the best location for restaurants or bars and the beach was a 20minute hot walk, however the hotel provided a free bus to and from the beach twice a day! Which we used once in the week. The sea was beautiful! And even though it wasnt windy... the waves were fun!

As our holiday was booked for a club holiday... we were out every night! however we had to get a taxi into the centre of town but it only cost us 5 euros there and between 3... we couldnt complain! The nightlife was much better than we imagined! Although not many British! We booked 18-30's daily trips with our rep on the first night so we didnt miss out! This, i must say, made our holiday! However it was a little overpriced - 260 euros and we got day trips such as a boat trip, waterpark and in the evenings we joined the bar crawls (incl free entry and drinks), and a hilarious drag show! Which normally wouldnt have been our thing but we took park and really enjoyed ourselves! The best part of the deal was the foam party, so if this is your kind of thing- GO! The foam party was in a large circus with free drinks all night! The foam came right up to your shoulders at time and the foam fountains were amazing! One of our best nights to date! The only thing that wasnt worth the money was the pub crawls... we preferred to do our own thing as the crawls started stupidly early and everywhere was dead!

Overall, the hotel provided us with the best time! Especially the friendly thoughtful staff! Would definately go back again!

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank LauraDale1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
egiersbergICA, Manager at IFA Catarina Hotel, responded to this reviewResponded May 13, 2014

Many thanks for your review and thanks for your great comment. We thanks in especial for the time taken for it.
We do hope to welcome you again at the IFA Catarina and don't forget for the next foam-party....
Best & sunny regards and hasta pronto...

Enrique Giersberg
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa del Ingles hotels
0.9 mi away
Occidental Margaritas
Occidental Margaritas
#18 of 134 in Playa del Ingles
5,082 reviews
0.2 mi away
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
#7 of 134 in Playa del Ingles
1,679 reviews
0.3 mi away
Santa Monica Suites Hotel
Santa Monica Suites Hotel
#2 of 134 in Playa del Ingles
237 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Seaside Sandy Beach
Seaside Sandy Beach
#6 of 134 in Playa del Ingles
1,287 reviews
0.7 mi away
IFA Dunamar Hotel
IFA Dunamar Hotel
#19 of 134 in Playa del Ingles
803 reviews
1.5 mi away
IFA Continental Hotel
IFA Continental Hotel
#22 of 134 in Playa del Ingles
2,570 reviews
Show Prices
Show Prices
Show Prices

Been to IFA Catarina Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about IFA Catarina Hotel

Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#3 Green Hotel in Playa del Ingles
#19 Luxury Hotel in Playa del Ingles
#20 Family Hotel in Playa del Ingles
#22 Romantic Hotel in Playa del Ingles
Price Range: $198 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IFA Catarina Hotel 4*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, TripOnline SA, Priceline, Cancelon, Hotwire and HotelQuickly so you can book your IFA Catarina Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
IFA Catarina Hotel Playa Del Ingles, Gran Canaria
Ifa Catarina Playa Del Ingles

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing