My partner and I have just returned from a wonderful holiday in Playa del Ingles from Christmas Eve to New Year's Eve. We had a fantastic week with perfect weather - very relaxing and a perfect break from the rain in the UK.
We enjoyed the IFA Catarina. Like most hotels, it has its good points and areas to improve, but overall, we thought the hotel was good value for money.
On the positive side: heading the list are the staff - from reception, to dining room, to bar, to the room cleaning, all were very helpful and very friendly. We also thought the food at breakfast and dinner was very good, and the Christmas dinner was very nice. The location is also very good, just a five minute walk one direction to the dunes overlook and entrance to either the dunes or the beautiful upper promenade to PDI beach, and a 10-15 minute walk the other direction to the Yumbo Centre with all of its shops, restaurants, shows and bars. The grounds of the hotel are lanscaped very prettily and are well-maintained, with plenty of room to find a lounger. We also enjoyed the free wifi in the first floor bar area. The hotel was nicely decorated for the holidays, with beautiful pointsettias inside the hotel and planted outside as well.
On the negative side: our biggest disappointment was lack of AC: we spent three days trying to get our AC fixed before someone at the front desk finally admitted that the AC was not on; the literature has now been admended to reflect that room AC is "only during the summer". We were loaned a very dusty desk fan but this really did not help. Other disappointments included the AI drinks - red wine and beer were fine, but the white and rose wines were undrinkable and mixed drinks and tropical cocktails were mediocre at best. The lunch by the pool bar was always hot dogs, pizza and chicken nuggets, which became very repetitive and not very healthy. The beds are very hard and narrow, and the entertainment was dire several nights.
Would we return? Probably not in the winter due to the AC issue, but probably yes in the summer. It is a good hotel, and each person should determine what factors are most important for one's enjoyment.
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- Also Known As:
- IFA Catarina Hotel Playa Del Ingles, Gran Canaria
- Ifa Catarina Playa Del Ingles