Very clean hotel. staff friendly and helpful. The food was hot and replenished often but as usual for all inclusive became a bit repetative. Pool are clean but sunbeds far too close together.
The bedrooms are a good size but the beds are far too hard as are the pillows, not a good sleeping experience.
Our safe was broken and it took over 2 days to fix, they did not offer to move us to another room though. We spent time waiting for 4 lots of repairs and having to store our valuables in the reception safe. At the end of our stay we were refunded 4 euros which was 2 nights safe rental. BAD move if they think that made up for all the inconvenience we went through for 2 and a half days of our holiday. I work for a major tour operator that sells this hotel and was not impressed with the fact they did not even want to refund us the 4 euros.
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- Also Known As:
- IFA Catarina Hotel Playa Del Ingles, Gran Canaria
- Ifa Catarina Playa Del Ingles