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“Perfect holiday!!”

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Sunprime Atlantic View
Ranked #10 of 134 Hotels in Playa del Ingles
Certificate of Excellence
Bangor, United Kingdom
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Perfect holiday!!”
Reviewed August 16, 2013

We stayed here last summer (been meaning to write a review for quite a while now!!)
Everything about the hotel was great. Lovely hotel and very relaxing holiday. Room was clean and staff were brilliant. Will return one day hopefully!!!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,129 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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English first
Wales
Level 5 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 15, 2013

As all reviews with trip, this is a personal account of our findings and appreciate the next review could be totally different, based on their experiences??
We just felt the pressure of every day life drain away as soon as we arrived, even after a long transfer due to so many hotel drop offs. After an easy check in and all inclusive arm bands fixed we went to our room which was spacious and very clean, but was obviously a self catering room in a previous life hence the small kitchen area.
We went down to the pool area and found something unusual, peace! No screaming adults or children just a serene atmosphere. Three pools, lovely grounds and large sunbathing areas, we called into a few hotels in the area and the Sunprime, in our view surpassed all regarding these features.
Good points
Food was of a very good standard, with plenty of choice at all sittings. Staff were exceptionally friendly, even the night porter offered us a coffee before our 4:30am pick up this morning. The bar staff were lovely and always happy to serve your every need. I managed to work my way through a fair chunk of the cocktail menu, hic.....
Not so good, (but only small points)
Bathroom was a little tired looking, mould on some tiles.
As other people have added, the bar area is too warm, even though there seemed to be some cleaning or servicing of the air conditioning units during the day yesterday, it was still far too warm in the area last night.
We also agree that the entertainment could have been of a higher standard, (why not put a disco on for the two nights there was no entertainment)?
We find it strange that the management have not replied to any of this feedback previously?
Hence the four not five star review.
This no way detracts from the fact this is a lovely, relaxing hotel and we would not hesitate to return.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GrahlindWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 9, 2013

lovely hotel and very relaxing holiday. the staff were brilliant. miguel and toni and ampero on the cocktail bar were superb. the food was excellent and no need to put towels on loungers as there were more than enough available at any time of day. great location for shopping and the beach. will be going back very soon.

Room Tip: all rooms face the pool area
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank dean c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 5, 2013

This is our second time at the Sunprime. It's a laid back kinda place. The staff are very helpful and polite. The rooms are cleaned everyday, as well as the hotel grounds, lounge areas and pools. The buffet style food is good, there's always something for everyone.... The selection of drinks at the all inclusive bar are fab too... The strawberry daiquiri's are very refreshing.... We both enjoyed our stay here in 2013 & 2012. The spa facilities are great too. I would recommend the salt scrub. It's fantastic, get it at the start of your holiday as it really helps with your tan. The girls in the spa are lovely. I would say that all staff at this hotel are eager to help and please where thy can. Our holiday was booked via Thomas Cook and our Rep was great. Very informatative and helpful. The rooms are great, especially because we had opted for the one bedroom apartment (172). This was a decent size and had huge balcony that looked on to one of the pool areas... You can sit on your balcony and catch the sun if you don't wanna hang about the pool that day. The shower was the best.... It's a power shower and I've noticed the difference since I've been home... A major bonus is the hotel offers free wifi around the lounge area but we managed to pick it up at the pool and in the dinning area too.

My partner and I both agreed that the holiday would have been perfect if there had been just a few tweaks......
The Air Con in the lounge area didn't always seem to work or be on. It became very uncomfortable to sit in there for long periods of time - our suggestion would be an outside bar that can be used in the daytime and evenings, thus giving people to option to sit in or out of the lounge are abs still get full use of the all inclusive bar...
The Entertainment was very very bad. There's only so many times we can listen to the same songs sang by different people... The hotel let themselves down on the entertainment front. It's not worthy of a 4 star hotel. I would like to see a show, a magician, dancers, flamenco, a band... Anything apart from the 2 guys on guitars, albeit, they weren't bad singers, it just of boring....
The UK TV channels within the rooms. We were there for 14 nights and it would have been nice to be able to chill out on the sofa and watch something decent before we go out... This sounds silly, however, there's only so much CNN, BBC world news and Bloomberg you can watch... There was 3 UK channels and they were all news channels. I felt as though the tv was geared towards German/Dutch residents at the hotel.

Never less, the 3 points above didn't stop us from having a great time at this hotel. A holiday is what you make of it.... And we thoroughly made the most of our 14 nights at the Sunprime Atlantic.

We would recommend this hotel to couples and groups from ages 25 upwards...

Room Tip: Room 172 is excellent, it's a one bedroom apartment with a very large balcony. Or if you're...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
5 Thank PinkNatCat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redcar, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 5, 2013

Myself and my family stayed in this hotel in August 2012 and had a fabulous time! The rooms were very clean and tidy, up to date and modern. The food was excellent, with a wide variety so there was something for everyone. There was fresh soup on each day for lunch and dinner and a large salad and fruit selection. There was also a selection of fish and meat so you could alter what you ate each day. In the little shop below the restaurant was where you could help yourself to soft drinks and largers, sandwiches and baguettes and ice-creams. There was also tea and coffee and cake at 4 o clock in here too! The pools were large and spacious and there were plenty of sunbeds for everyone!

During the day we often went to the Yumbo centre which was only around 3 euros in a taxi. This was where there were loads of shops, restaurants and bars which also turned into the local nightlife on a night. Plenty of things to do and overall a great holiday. Would recommend this holiday to young people and adults who either want to have a relaxing holiday or a fun one. I will definitely be going back in the future!!

Room Tip: There were 8 of use who went on this holiday (2 in each room). Although this wasnt a problem, we wer...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank stace22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 4, 2013

I would not recommend this hotel to anyone under the age of 70, nothing to do no entertainment expensive to buy drinks. The only good thing was the cleaning of rooms.
the we self catering and the kitchen was an other thought added to the room it was dark and very very small. The Thomas cook rep was most unhelpful and we only saw her the once.it is given a 4* rating but I really think is should just be a 3*.the rooms were ok but for anything else I would look else were to go. We will not be going back and would not recommend to family or friends this was more like a retirement home

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank sarnieb1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level 5 Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 31, 2013

Just a short review as i agree with others that the food drink rooms staff and grounds are first class...
If only the hotel had an outside evening drinking area, the seats in the bar are not the most comfotable and it gets a little bit hot inside.
The hotel also lacks a pool bar, you have to get drinks from the hotel supermarket which also has sandwiches and salad boxes which is the only option if you dont want to use the restaurant for lunch.

Room Tip: For a quiet night try to get a room that is not above reception and the bar area as you get the soun...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Twoooeight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunprime Atlantic View

Property: Sunprime Atlantic View
Address: Avda de Gran Canaria 48, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain (Formerly Sunprime Atlantic View Suites & Spa)
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Playa del Ingles
#6 Romantic Hotel in Playa del Ingles
#6 Family Hotel in Playa del Ingles
#8 Luxury Hotel in Playa del Ingles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sunprime Atlantic View 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Sunprime Atlantic View is a popular adults only hotel with a good location in Playa del Inglés, close to a few of Gran Canaria's best golf courses. The hotel has a lovely pool area with three heated pools and offers a variety of activities if you want an active holiday. You can also indulge yourself with a spa treatment or enjoy a good meal at the restaurant followed by a cocktail at the bar. Sunprime Atlantic View is the perfect option if you want to treat yourself to a restful and enjoyable holiday in beautiful surroundings. ... more   less 
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Also Known As:
Sunprime Atlantic View Suites And Spa
Sunprime Atlantic View Hotel Playa Del Ingles
Sunprime Atlantic View Playa Del Ingles, Gran Canaria

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