This was our second visit to Aparthotel Folias and our third visit to San Augustin in five years. Sadly both the Folias and the resort in general seem to have been used and worn out with very little in the way of refurbishment or investment, so while it is still a nice place and the location of the Folias, overlooking the park in the gorge and just five minutes or so from two beaches and the Centro Commercial of San Augstin is good, there is very little else to recommend it.
The Aparthotel Folias itself is worn and not that clean, there was lots of bird mess on the walls, lampposts, loungers and ground, which only gets a cursory clean every week or so, although the ground gets hosed done early most mornings. During our stay there seemed to be a problem with someone breaking bottles more or less every day near the pool area, it did not get cleaned and cleared until the morning and not that thoroughly.
The rooms seem to be exactly as on our previous visit, so they are now well worn with marked walls lose laminate flooring and edges, the only significant change was the large flat screen TV in the room which you could rent from reception have been replaced in a step backwards with coin operated old style CRT televisions. There is air conditioning if you chose to pay for it, and also you can rent the Elsafe which is a decent size, ours did not work and when we reported this to reception the Elsafe Company was telephoned by them and we had a visit from an engineer to replace the fuse, after about 30 minutes as promised.
The pool has lots of tiles and one set of steps missing, the loungers are old and well worn and as mentioned not very clean, the poolside bar (Restaurant Folias Garden) is like everything else worn and faded with many tables and chairs missing as they have been used to replace the ones for the apartment balconies and terraces, once again the area is not very clean and is not inviting.
There are two pool tables that are much worn as are the sets of balls, when we tried them one did not work, the bar staff have no keys to them, so if you go to reception and sign a voucher they will refund the Euro you have lost in the tables coin mechanism.
As to the building and grounds, there are some very significant cracks in the walls and floor, and one must assume that these have been professionally inspected and passed as safe.
Would we still go back to or recommend the Aparthotel Folias? Yes for its location and if you can get it on a deal, but it would be nice to see it brought up to standard
- Official Description (provided by the hotel):
- Very quiet hotel. Very close to the beach. Ideal for walking and disconnecting. ... more less
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- Also Known As:
- Aparthotel Folias Hotel San Agustin
- Aparthotel Folias San Agustin
- Hotel Folias San Agustin, Gran Canaria