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“Bradley and Liz's pre-Christmas holiday”

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IFA Interclub Atlantic Hotel
Ranked #7 of 19 Hotels in San Agustin
GreenLeadersSilver level
Bournemouth, United Kingdom
Level 6 Contributor
123 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Bradley and Liz's pre-Christmas holiday”
Reviewed December 24, 2013

Booked a week at this resort through Love Holidays. As always with them, everything is brilliant. We have used them before and were once again not disappointed. Flying from Bournemouth is a pleasure and strongly recommended. The airport in Gran Canaria seems to be designed for speed and we had passed through customs and baggage claim in no time. The transfer to our hotel took about 25 minutes (included in all-inclusive) The hotel is impressive and the reception staff are very welcoming and helpful. We were offered a room upgrade at 6 euro per day which we accepted. The room was spacious and clean although the bathroom seemed a bit outdated. There was no hair dryer in the room or any tea or coffee making facilities, which was a bit unusual for a 3 star hotel.

The dining area was spacious and the food was great. We could not fault any item presented and there was always a wide and diverse selection of food. The snack bar above the pool area also offered tasty snacks and lunches although pigeons were always flying about. The drinks offered as all-inclusive were on par with branded drinks and a wide variety was available.

The facilities the hotel offered met all our expectations, although I thought the heated pool would be warmer than it was. Pool tables and air hockey are also available to keep young one's busy. Plenty of deck chairs available too. We found it quite windy at this time of year. Life guards are on duty at all times which does put one's mind at ease when on holiday with young children.

The Animation Team offered a variety of activities. I felt that these could have been better promoted / advertised.

The hotel is about a 30 minute walk from the beach and does involve stairs and / or steep hills which could pose a problem with young children or the infirm. Taxis are freely available and cost from 4 euro's to the nearby shopping centres. We paid 8 euro's to the Meloneras Shopping centre, which offered a great shopping experience although mostly brand name goods. We also visited other local shopping centres and were not disappointed. Plenty of restaurants to choose from offering different eating experiences.

A trip to Palmitos Park is strongly recommended. 29 euro's per adult and 21 euro's for children shorter than 140cm may seem a bit steep but was worth it. Bus fair to the park was just 12.5 euro's return for 2 dults and 1 child from San Agustin. Return taxi would cost 50 euro's, so don't be mislead !!!

A number of excurtions are on offer at the hotel, you will be spoilt for choice.

Room Tip: Check out buses before using taxi's as they run frequently and are cheaper.
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Stayed December 2013, traveled with family
Helpful?
3 Thank Bradley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (335)
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English first
Glasgow, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 18, 2013

We have stayed at this hotel on many occasions but this time travelled with friends who also had a fanastic holiday. It is simple but very clean accommodation, there are a few bugs but heh they live there! the food is plentiful and very tasteful. The animation team, the cleaning staff, the restaurant and bar staff (basically everyone who works there) simply work their butts off all the time. Always aiming to please with endless smiles. Me personally I love this hotel and shall return of course next year.. :-)

  • Stayed December 2013
    • Value
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    • Service
Helpful?
1 Thank laineloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanAtlanticHotel, Dirección at IFA Interclub Atlantic Hotel, responded to this review, January 6, 2014
Dear guest,

Thank you for choosing once again our hotel to spend your holiday.

We are delighted to read you and your friends enjoyed your stay and that you all had a fantastic time with us.

We hope to see you again next year at the IFA Interclub Atlantic Hotel!

Best regards,
IFA Interclub Atlantic Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 16, 2013

We joined our friends whom had recommended this hotel and I must say that it did not disappoint. From the moment you check in to the moment you check out you are treated well all staff are courteous and generous with their time it is not hard to see that they work very hard to make your stay special. The grounds are kept immaculate, sunbathing areas are plentiful, the pool areas are kept clean and are well attended. As well as working hard to put on good show in the evenings the animation team work hard during the day, entertaining and making sure you are enjoying your holiday. All food is prepared and presented beautifully, even at the Bar El Cuarto, near the tennis court 3, on which we had a game, very enjoyable. It is not too far away from Playa de Ingles you can walk of take a taxi to the shops/markets, a piece of advise would be make sure that you tell the taxi driver exactly where you want to go or you may not be taken to your desired destination!! (I know out with hotels control)

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Myrium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanAtlanticHotel, Dirección at IFA Interclub Atlantic Hotel, responded to this review, January 6, 2014
Dear guest,

Thank you for sharing your review on TripAdvisor!

It's very nice to know you and your friends enjoyed your stay on Gran Canaria and at the IFA Interclub Atlantic Hotel! We appreciate your kind words regarding our friendly staff, the grounds and the food served.

Thank you very much for recommending us!

We look forward to welcoming you again in a near future!

Kind regards,
IFA Interclub Atlantic Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maldon, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 8, 2013

We stayed at this hotel as a last minute break on the 16th november.We had read the reviews on trip advisor and this convinced us that every thing would be o.k.
We went with our son,daughter and granddaughter who is nearly 3.
We had booked two rooms but upon arrival we were offered a free upgrade to a villa,so we went to have a look at it first and it was ideal. Two bedrooms upstairs plus a terrace and a balcony with beautiful seafront views we couldn't have asked for anything better!
The hotel had extensive grounds,plenty of sunbeds and lots going on for those who wanted to join in.The food was excellent with plenty of choice at all mealtimes.
The weather was good so we were lucky,went to the beach most days and also walked into playa del ingles and visited the sand dunes.
Our granddaughter thoroughly enjoyed herself as this was the first trip abroad to a beach and even though the sea was freezing she loved every moment, she also loved the playground and dancing with Panchi (big blue fish mascot) at night.
Our only note to the hotel would be about heating the childrens pool,it was icy and the children were blue in no time at all!
We would definately stay here again and recommend it to others.

Room Tip: If there is a gropu of you ask for a villa it was excellent.
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  • Stayed November 2013, traveled with family
    • Value
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Helpful?
4 Thank BOUNCYTIGGER1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 3, 2013

We stayed at this hotel last week for the week very good for the price. Staff very friendly and professional. Food excellent. Room clean and o.k. for the price. Quiet location for this hotel and lovely grounds and swimming pools. Just two things could be improved on pidgeons causing a nuisance in the outside snack bar area and young children running around in the bar area sometimes after 9 pm. (maybe not a suitable hotel for childfree couples)
Take your own hairdryer as to rent one will cost 12 euros.
San Agustin as a resort looked tired / tatty but beach etc clean.

Room Tip: Ask for room block tirma which seems quietest and we had a sea view
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  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voorburg, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2013

We had a great time. Very nice hotel, kind and friendly staff.
Best compliment to the chief.
Many thanks and compliments to the photo-team Zita and Gergo. They made very professional photo's which will remind us our great holidat at IFA Interclub Atlantic Hotel.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lukana2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanAtlanticHotel, Dirección at IFA Interclub Atlantic Hotel, responded to this review, January 6, 2014
Dear guest,

Thank you for sharing your review on TripAdvisor!

We are glad to know you spent such a wonderful holiday at the IFA Interclub Atlantic Hotel.

We hope we can welcome you again in a near future.

Kind regards,
IFA Interclub Atlantic Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 27, 2013

Bad location for beach, awful cheap alcoholic drinks -the few that were free. O.k selection of food - if you like pork! Chinese selection good on Saturday the ribs are very good, but the restaurant fills with locals on weekends and its a bit of a fight for food. Noisy rooms and rude staff - There is a really good restaurant called El Capitain down on the main beach, 15 minute walk, We ate here most days because the quality of food is amazing and the overcrowded restaurant at the hotel put us off. There is also a little bar called las lomas opposite where we had 4 steak meals (very good and two bottles of wine for 70 euros. I wouldn't revisit this hotel, although the area is really nice and we are going back to San Agustin in January, self catering.

Room Tip: NO air con in any rooms apart from the courtesy room we almost had to beg to use on the day of depa...
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  • Stayed October 2013, traveled with friends
    • Value
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    • Service
Helpful?
1 Thank NettyNoodle244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IFA Interclub Atlantic Hotel

Property: IFA Interclub Atlantic Hotel
Address: C/ Los Jazmines 2, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in San Agustin
#3 Green Hotel in San Agustin
#5 On the Beach Hotel in San Agustin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — IFA Interclub Atlantic Hotel 3*
Number of rooms: 420
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Also Known As:
Hotel Ifa Interclub Atlantic
Ifa Interclub Atlantic San Agustin
IFA Interclub Atlantic Hotel San Agustin, Gran Canaria

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