We returned last week from the Gloria Palace and wish we had booked the two weeks instead of just the one ! We booked the holiday at the last minute due to thomas cook pulling out of belfast city and as my Fiance' had stayed there many many moons ago. The holiday cost us £1800 and was all inclusive and we chose it based on a quiet location away from the commercial madness of Playa del ingles.
ROOM: We got a junior suite, which was situated on the 4th floor (if you havent got kids i would highly recommend one of these rooms, the one we were in had a four poster bed and living room, with a suite which had a fold out bed in it if you had just the one child i guess this would be fine) room was spacious and very clean on arrival and evey day our maid 'Julia' couldnt have kept the place cleaner and was very polite and always happy, but this can be said about all the staff who were fantastic. You can pay for the safe in your room which was 15 euro's and a 5 euro deposit which you get back. We didnt opt for the mini bar due to prices so there is a small shop at the bottom of the road we went to to keep are fridge full of drink and supplies. One other suggestion to the hotel would to be to have an ironing board in the room.
HOTEL: The whole hotel was clean and always being cleaned, even the pool cleaner never seemed to stop polishing something around the pool area. The receptionists were always helpful and if you need help look at their badges as they display which languages they speak so you can get someone who can help you. A cash machine is just behind the reception and a few drinks machine if you need a nibble in the middle of the night. There is an internet cafe setup if you need to go on the web, but ask the receptionist for a WIFI pass and they will give you a password for the free WIFI in the hotel which if like me you are never off facebook this comes in handy to avoid expensive roaming charges.
POOL: The pool areas were great, you had the choice of three on the lower level and one upstairs on the roof (which i will get to later) the two lower pools, one of which is the kids pool, i would be slightly worried about if i had young children who couldnt swim as it is right beside a deep pool, there are always plenty of staff around the pool watching but no dedicated life guard so if you have wandering children you would need to keep a careful eye on them.
FOOD: As we were all inclusive all our food was 'free' (i did notice this dosent include icecreams at the pool for the kids, so give them money rather than the card as this will get charged to you room if it gets swiped) the breakfast has an excellent selection of eveything you could wish for from the healthy options to the full on fried breakfast, lunch was the same although one minour complaint was that a lot of the vegetarian options stated as 'V' did have meat in them and hidden fish on one occasion and as my Fiance is a vegitarian lunch had to be careful looked through before choosing anything, but this is only a small complaint as there was still always something for her to eat. Dinner, although a bit chaotic at times, was excellent mountains of food to choose from (although the descriptions could be a bit better some times, one stating 'COW', which part was my next question) there are 2 sittings, which you can book one of if there is a certain time you prefer, this will get you a reserved table waiting for you on your sitting, the tables are a bit close to each other and you tend to squeeze your way in and out if you are at a table at the side of the room. Also in between the main meals you have a food bar which has, pizza, chips, burgers and hotdog food and salads and toasties if you get hungry. Only one could be if you have fussy eating kids, there is very little in the way of plain food for them, although there is always pizza and chips if they wont touch anything else.
DRINK: All the local drinks were available on your all inclusive package which were fine, for a little extra cost you can pay for the branded drinks, a bottle of san miguel, bud etc about 1.70 euros (you get half price on all drinks if all inclusive), if you are up on the rooftop bar no drinks are available on the all inclusive option you have to pay for everything 50% discounted. Do be careful if getting drinks after the 11.30 cut off, i know a couple of people got caught out, when the all inclusive finishes and you hand over your card to pay for drinks they get charged to your room and at full price, so be aware of the last orders and what time you are getting drinks at at the end of the night.
ROOFTOP: The rooftop bar and pool area is amazing, we spent most of our time there and in the evenings the bar is open to 2 a.m. You have to pay during the day for a lounger and no children are allowed (there where still kids upstairs) its 5 euros for a lounger which gets you a towel and a bottle of water and the staff really look after you. The drink upstairs is all branded and you have to pay for it 50% off if all inclusive, but worth every penny (veuve cliquot is 37 euros a bt !!), the pool upstairs is salt water and freezing so dont go up thinking you can swim about a lot unless you can handle the cold, great for cooling off though. In the evening there are beds to lie on and again the staff trip over to help you and are great.
POOLBAR: Friendly and fun staff with a pool table if you want to pot a few balls while having a few drinks or sitting out of the sun for a while.
ENTERTAINMENT: The kids seemed to love the mini disco and shows in the evening, we watched a few, they are a bit limited in appeal but perfect to unwind in the evening and all day there are activities on for both the adults and kids.
We loved this hotel and will be booking again for next year and taking my son as well, dont go here expecting to go out a walk around the town and shops there is very little about and very little to do, it is a very sleepy resort (what we wanted) but if you are looking for nightlife outside of the hotel there is nothing close, you need to get a taxi. There is one supermarket which is a bit run down 10 minutes down the road and you are about 20 mins from the beach walking. The hotel has free buses on to go to the main beaches if you need it. In summary if you want a relaxing no hassel, no need to leave the hotel holiday, i recommend a stay here, we really did enjoy our time. Richard & Karen
- Official Description (provided by the hotel):
- Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more less
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- Also Known As:
- Gloria Palace San Agustin Hotel San Agustin
- Gloria Palace Hotel San Agustin
- San Agustin Gloria Palace
- Gloria Palace San Agustin Thalasso & Hotel Gran Canaria