BEWARE! This hotel seems to have an overbooking policy. One day before you will be contacted and told you have to be moved to another hotel. This happened to us, plus several other people on the same day. Reading these reviews carefully, you'll see it's happened to others too. The Gregory hotel seems to be the trap, and then they bump you off to a much bigger and considerably worse hotel - whilst promising an upgrade of room and service.
As you can tell by other reviews on this hotel, it's a nice one - but the one we were moved to was not. We were given complementary 'all inclusive' and moved to Dunas Suites and Villas. For a couple, it's a hell hole - packed with kids, incredibly noisy restaurant, noisy room. We immediately complained, and had to wait 90 minutes to even speak to the manager because she was too busy. Eventually, tired, upset, hot, thirsty, and a whole day of holiday lost - we got our refund and we then moved to a different hotel. TERRIBLE customer service, and terrible attitude. AVOID ALL DUNAS HOTELS!
- Official Description (provided by the hotel):
- FULLY AND RECENTLY RENOVATED! ADULTS ONLY HOTEL. This hotel, with its privileged location, is the closest establishment to a beach on Gran Canaria. It is located on the first line of the Las Burras and San Agustin beaches, with direct access to the beach from the hotel. All double rooms and suites have stunning views over the Atlantic Ocean. With unbeatable views and exquisite surroundings, this hotel is ideal for couples wishing to enjoy the sun and the breeze. Wifi free. ... more less
- Reservation Options:
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- Also Known As:
- Dunas Don Gregory Hotel San Agustin
- Dunas Don Gregory Maspalomas
- Dunas Don Gregory San Agustin, Gran Canaria