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“Good hotel in good location.”

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IFA Altamarena Hotel
Ranked #4 of 16 Hotels in Morro del Jable
Certificate of Excellence
GreenLeadersGold level
Market Harborough, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good hotel in good location.”
4 of 5 bubbles Reviewed July 19, 2014

My husband and I visited the Hotel on July 2nd for 2 weeks. It is a good hotel in a great location near the beach and shops. We particularly liked the promenade to walk to Morro Jable or the other way to the Lighthouse. Lovely views of the beaches and sea.The room was very clean and having read previous reviews we were pleased to be given one on the 3rd floor overlooking the Lounge Bar. Couldn't see the Pools but could just see the sea. We found the staff to be polite but had difficulties' with our safe which took 3 visits by the staff to sort!
The majority of guests were German which with the World Cup going on made it very lively!
The food was very good and as I am a vegetarian there was plenty of salads and fruit to chose from which I like.
The hotel was very busy the 2nd week but there were still enough sun loungers to go round any time of day.
The biggest disappointment was Check out. we could not keep our Room on as we had a 4.40pm departure and were only allowed 1/2 slot in a Courtesy Room at 4pm to change. The key was also late in coming back. This was despite asking 2 days before we left. It was a very hurried and stressful end to the otherwise great holiday!

Room Tip: Pool side. Rooms are sunnier and away from the road.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank AlisonTew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director de Relaciones Públicas at IFA Altamarena Hotel, responded to this review, September 14, 2014
Dear AlisonTew ,
thank you for your positive feedback. We are very pleased to hear that you enjoyed your stay in our hotel and would be very happy to welcome you again (altamarena@lopesan.com)
Sunny regards from Fuertevenrura
Your Ifa Altamarena Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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674 reviews from our community

Traveler rating
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See reviews for
214
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 18, 2014

My boyfriend and I visited IFA Altamarena on June 25th for 14 nights and we absolutely loved it!

Firstly, we'd booked a standard double room in our package deal however when we checked in on arrival, our room was upgraded to a family room completely free of charge. We both had a double bed each and the room was very very spacious!! The room was kept exceptionally clean and the maids were lovely! Fresh towels every other day too!

The staff were amazing, they couldn't do more for you. We had a couple of queries, which were answered and sorted instantly. All staff were constantly smiling and welcoming, which was lovely! (Wish we could say the same for the guests, but that's out of our hands). Hotel and gardens were always kept immaculate!

Neither me or my boyfriend had ever visited Fuerteventura before and were very surprised to find that 99% of guests were German/Dutch. The first week of our holiday we were 1 of 3 English couples/groups in the hotel, however, our second week welcomed a few more English families/couples. We were later told that the south of the island sees predominately German tourists and the north sees more English tourists.

The entertainment was brilliant! Fun activities all day, and funny entertainment in the evening. The animation team were lovely, always up for a laugh and didn't nag you to get involved with the activities etc. Very welcoming and always stopped for a quick chat. Childrens entertainment was very good (from what we saw). Loveddd Panchi!!!!!!!!!

Now on to the food, we couldn't complain atall. There was always a wide range of cold food e.g salad, tapas etc, hot food e.g specials, fish, meat etc, and finally desert, where there was always a selection of lovely puds. Food was always hot and restaurant was constantly spotless. Waiters and waitresses were so friendly and worked very hard to keep everything tidy.

Wouldn't especially recommend the location of this hotel for younger couples (if you're looking for lively nightlife) however if you like to just chill near the beach and do a bit of shopping, or if you have children, it would be perfect.

Couldn't fault the hotel, the staff, or the facilities. Was all amazing!!!

  • Stayed June 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
6 Thank Eed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 8, 2014

My friend and I have visited this hotel 3 times now and have thoroughly enjoyed our holidays there. The location is spot on, with only a short walk to the beach. For those who like to walk there is a wonderful prom which stretches both ways, the walk to Morro Jable is a beautiful one, with lovely views of the sea. The shopping centre is just across the road, and on Mondays & Thursdays there is a good market very near. The last time we were there we were given a room on the sunny side on the first floor, not overlooking the pool, which was a bonus. As we are returning there again in March we are hoping to be allocated one at that side again. As others have mentioned the staff are very friendly and helpful, and the Hotel always spotlessly clean.

Room Tip: If you are prepared to pay extra you may be able to have a room on the sunny side. We wouldn't...
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  • Stayed November 2013, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director de Relaciones Públicas at IFA Altamarena Hotel, responded to this review, September 14, 2014
We are very pleased that you enjoyed your stay and we thanks for sharing your experience. We thanks for the time taken for the review and we took notice regarding your comment.
We hope to welcome you soon again at the IFA Altamarena Hotel.
With best and sunny regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

I would highly recommend this hotel. Lovely location, shops and beach a very short walk away. Staff very polite and friendly. Room was very clean and lots of space. High proportion of guests are German but this caused no problems at all - all staff able to speak English. All inclusive very good- so much choice!

Overall very impressed and great value for money!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rachel902014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director de Relaciones Públicas at IFA Altamarena Hotel, responded to this review, September 14, 2014
Hello Rachel902014 , thank you for your opinion. We are pleased to hear that you enjoy your stay in our hotel and it would give us a great pleasure to welcome you again.
sunny greetings from Fuerteventura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaworzno, Poland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 1, 2014

Hotel Altamarena is very well located, near to sea and city centre. Hotel is small and for that reason it ensures calm and easy access to all activities. The rooms are arranged for good rest and they are very clean.
The staff of hotel is very friendly, qualified and helpful. The meals are very diverse and tasty.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Urszula Irena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director de Relaciones Públicas at IFA Altamarena Hotel, responded to this review, September 14, 2014
Hello Urszula Irena G, thank you for your opinion. We are pleased to hear that you enjoy your stay in our hotel and it would give us a great pleasure to welcome you again.
sunny greetings from Fuerteventura

******************************************************************************************************
Dziękujemy za Pańi opinię i jesteśmy zachwyceni, że są Państwo zadowoleni z pobytu, a zwłaszcza z życzliwość naszych pracowników. Mamy nadzieję, że zobaczymy się w przyszłym sezonie.
Z poważaniem,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 22, 2014

A small charming hotel with excellent food and friendly staf :) But allinclusive is poor för kids and youths, and there are very few choises of the drinkmenu that are allinclusive too... It´s location is excellent,, 50 m from the long beaches of Jandia.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank atomthumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director de Relaciones Públicas at IFA Altamarena Hotel, responded to this review, September 13, 2014
Dear atomthumb ,
Thank you for your evaluation.
We are sorry that we could not match up with your expectations and would like to apologize for any inconvenience during your stay.
Either way we would like to thank you again for participating in our survey and we would be delighted to welcome you again at our hotel.

With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed March 18, 2014

Just an enquiry, Has anyone from the UK managed to get a room with a pool view or anything other than a ground floor room with the view of a hedge? I really went for this hotel for the views on the Thompson website, they gave the impression of having really stunning views? My husband did contact the hotel to request a pool view room or something higher up but apparently as we are booked through Thompson we are not eligible?
This is rather upsetting as this is the only holiday we will have for the year and now I am not looking forward to having the view of a main road or hedge for 2 weeks for what we have paid! Caribbean prices for not very Caribbean views..... I guess it's not the be all and end all as we will be out and about but having a nice balcony with a view of more than a hedge is always expected, especially if you want a bottle of wine and chill in your room for a few hours in an evening.Thompson should advise of this in their brochure and reduce their prices. Please some one give us a glimmer of hope and tell us the hotel, resort and Fuerteventura are worth the visit. There are good reviews here but almost all UK visitors have mentioned this issue :o(

Room Tip: To be updated on my return... everything crossed!
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Stayed March 2014, traveled as a couple
Helpful?
9 Thank MPH2608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director de Relaciones Públicas at IFA Altamarena Hotel, responded to this review, March 27, 2014
Dear MPH2608,
We would like to thank you for your comment, as we are always interested to improve our service, the general offer and the quality of our hotel.
Of course we are not contented to hear that you haven’t enjoyed your stay with us.
We are very sorry that you had a bad experience with your roomresavation and have also informed the Touroperater about your comments and criticism in order to take a close look into the mentioned matters.

We would be very glad if you choose our hotel again for a future stay and if you have any questions or you wish to receive some information our public relations department is on your disposal.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about IFA Altamarena Hotel

Property: IFA Altamarena Hotel
Address: Avenida Saladar 28, 35625 Morro del Jable, Pajara, Fuerteventura, Spain (Formerly lti Hotel Altamarena)
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Morro del Jable
Amenities:
Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Morro del Jable
#4 Luxury Hotel in Morro del Jable
Price Range (Based on Average Rates): $$
Hotel Class:4 star — IFA Altamarena Hotel 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Lti Hotel Altamarena
Lti Hotel Morro Del Jable
IFA Altamarena Hotel Fuerteventura/Morro Del Jable

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