I would have given the hotel a 4.5 score if possible. It was difficult to give it only a 4 given the high level of customer service.
So the low down of what is good and what is not good.
The hotel is in a stunning location. It is very clean and the staff a very friendly and offer an excellent level of customer care throughout the hotel.
The meals at the hotel are amazing. There is fantastic choice of both local and international dishes.
The pool area is also great. Broadband is free in public areas. There are stunning views from the hotel rooms facing the sea and from the pool area. The beach is totally stunning and the hotel is in a perfect location for the beach.
The hotel is not strong in the following areas. There are many steps in the hotel. We don't have mobility issues, but if you do bear this in mind. There is no broadband in the hotel rooms, it is only available in the public areas. There is a charge for the use of the room safe which I think should be free given the cost of the room. Not sure what I can say about the entertainment, but if it is important for you, this hotel may not be for you.
One of the hotels weakest areas is the wellness facilities. There are treatments which are good, but the facilities themselves are less than adequate. There is a sauna which could do with refurbishment, but not really anything else.
We had a sea view room. I have been told that it is important to have a sea view room.
We will return which is a good recommendation.
- Official Description (provided by the hotel):
- Located near Morro Jable. 3-Storey building. Situated on Jandia beach (several steps lead to the beach). 600 M from Morro Jable. 400 M from various shops. 90 Km from the airport. 200 M from a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Palace Jandia Hotel Morro Del Jable
- Riu Palace Jandia Peninsula
- Hotel Riu Palace Jandia Fuerteventura/Morro Del Jable