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All reviews half board pool area slight hill plenty of sunbeds lovely hotel quiet location good size quieter area stay in santa ponsa air con quiet at night bus service one bedroom apartment relaxing holiday lovely pool breakfast and dinner next year
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1 - 6 of 416 reviews
Reviewed September 27, 2018

Stayed in a 2 bed apartment with four adults in this complex. Apartment is a very good size - large living area/balcony and bedrooms so four adults was not a problem (its recommended for 2 adults 3 children) Was disappointed that we were overlooking the road with very little or no sun reaching the balcony - we could not be accommodated in a pool view because we were only staying three nights? Disappointed to find crisps under the pull out bed on arrival and we had no cleaning or change of towels for duration of our stay (requested towels for our last day but arrived so late that we had already showered). The rubbish was never collected. Apartment could be updated. Bathroom very average - quite difficult to step over the edge of bath to access the shower. No way of having shower without water getting on the floor. Pools were nice and good supply of loungers. Ate twice at pool bar and had lovely coffees there too. Guests with any mobility issues would have to use lift in Apartment complex to get back to the hotel area as steps are very steep - bit of a long trip.

Room tip: Try to get pool side view - road view is noisy and no privacy at all when sitting on balcony or at night time if lights are on.
Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank happycharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2018

We have been to Majorca plenty of times before, and this is not my favourite zone to stay in, at least the location of this hotel. It's a very long walk to the beach and to the shops and restaurants as well, wish we would have stayed closer. Other then that not very happy that the hotel did not provide an option for early check in.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
4  Thank miralaluz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2018

We stayed here for the last week of August and had a really relaxing holiday. We stayed in one of the one-bedroom apartments which had recently been refurbished and was very modern. The bedroom was a good size and a very comfortable double sofa bed in the living area. The pool area was lovely with plenty of sunbeds available all day, we never had a problem whatever time of the day. The restaurant was good with both indoor and outside tables available and there was a good choice of food for breakfast and evening meal. Lovely hotel in a really good location.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2018

We were a little disappointed to be given a room on the ground floor facing the road which was not as quiet as some would have you believe. Unless we kept the curtains closed there was no privacy (a net curtain would have helped). We did ask about moving to a different room but were told the hotel was full & a room overlooking the pool would cost an additional 50 euros each! They did offer to move us up a couple of floors 2 days later but we decided to stay put having unpacked everything.
The room was clean but sparse and basic furniture although the king size bed was comfortable. Air con was free although we hardly needed it. Good wifi throughout the hotel and BBC1, 2 & ITV etc available on the TV.
The food was generally quite good with a wide selection. We particularly liked the bacon. The dining room was cold so most people made a bee-line for the outside area to eat. Drinks in the hotel seemed quite expensive: 2.20 euros for a bottle of water but I suppose no different to most of the hotels.
Towels changed daily & bed linen frequently. Entertainment once a week, staff pleasant & friendly

Room tip: A room overlooking the pool & bay if you have the choice
Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Dickydido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2018

Went toward the end of the season and there was not enough entertainment at all, we stayed in an apartment and had to ask to be serviced for clean towels on two separate nights, they said yes quickly but took a long time to deliver which pushed back the entire process of getting ready and out of the room in time for dinner. Apartment was a decent size, and everyone was very nice, just run very slowly and needs entertainment better.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank dinathorig1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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