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“Absolutely super”

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Holiday Park Apartments
Ranked #1 of 36 Hotels in Santa Ponsa
Certificate of Excellence
Inverness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Absolutely super”
Reviewed July 27, 2014

Having worked in the travel/hospitality industry for many years as a rep in Spain, this was my first time on a package holiday as a client and I was curious to see if it deserved the number one rating that it has - and Yes it certainly does! From start to finish there is nothing that can be complained about. Staff are absolutely fantastic, from reception to the bar staff,cleaners, maintenance and last but not least Duane the all-round entertainer! I travelled on my own with my 12 year old son and from day one all the children got on so well playing together in the pool etc that I only saw him to re-apply his sun cream, at lunch time and then in the evening for our meals out. I had nine glorious days of sunbathing (uninterrupted by shouts of "mum, mum") which I thought may have been the case! The cleanliness of the complex was first class and not a fly, wasp or mosquito anywhere in sight which testifies just how clean everything is kept. There are so many good restaurants in Santa Ponsa that you really are spoiled for choice. I'm not one for English themed places and found plenty of beautiful authentic Spanish restaurants and Tapas bars and so was in seventh heaven! Santa Ponsa itself does have its fair share of young teenagers out for those rowdy drunken hoildays and is a bit grotty in parts BUT this is so easily avoided at night as like most families, eating out and returning to the complex by 10-11 pm at night for a wee night cap (or two) finishes your day off perfectly. For a cheap holiday, my expectations were exceeded, so much so, I'm considering another visit with my son.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank MHAIRI T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
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English first
Leeds, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 23, 2014

Customer service is slowly getting better abroad. Although they have a long way to go to be as good as this. We felt looked after the entire time, as we had two apartments next to each other, we also used up two tables at breakfast always no bother to help us move chairs etc. We always travel with my brother and his wife and had requested rooms close to each other. Both rooms were perfectly fine, cleaned and kept to a very good standard. I'm a sun worshiper and found the perfect corner on the large terrace to behave like a lizard, leaving the others to go shopping or do whatever they do. This is a traditional friendly, exceedingly likable hotel. Made to feel so welcome.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014

Just came back from a 7 night stay and loved every minute. Clean, friendly and good location. Staff are hard working and there is a great atmosphere. Breakfast at the bar served with organic eggs! Hope to return soon!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank patsy880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2014 via mobile

The apartments were kept clean and staff were nice. It is across the road from a newsagent and a souvenir shop. It's 2 minutes walk from the beach and there is a wide variety of restaurants and they are all lovely in their own way. There are diners like 'Fat Sams' and 'Boston joes'. Overall I would definitely recommend it to anyone who wants a brilliant holiday experience!

Stayed July 2014
Helpful?
2 Thank Finlay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 21, 2014

I saw this hotel on the website and just booked. There seem to be some marmite reviews so I hoped I'd like it. Only home two nights and wanted to put my penny worth in. The hotel is very simple from the street but is a knockout at reception, a charming woman booked us in and told us most of the local information. Liked the simple apartment, table, sofa, cooking area. The public areas and more importantly my room was very clean. As I'd done my checking beforehand I knew that the beach was only five minutes walk and it was bigger than it looked on line. We tried most of the tavernas across the street and had great meals. Also had breakfast every day at the hotel, fresh eggs cooked how I like. Genuinely nice people worked here, I left my shawl at the bar one night and it was waiting at reception with the girl who had remembered it was mine, unbelievable! It says two star but we got five star service. Recommended.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2014

Booked 11th to the 18th and found Santa Ponsa beach a sandy stretch with a great vibe. Ibiza with a bit more.
Our apartment was on the third floor so over the balcony we had a pool view and got sun early morning.
Totally enjoyed the freedom at this place. Eat at the bar a few times, served outside by the pool and was a quick service, cooked to order in front of you.
The welcome and attention was second to none, so not used to such kindness when abroad. Trying to organise another sneaky week before the winter.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Pete L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 20, 2014

Came here last year and after much debating decided to book again. I will start by saying if i book a 2 star apartment, i don't expect 5 star quality it would be like if i went to a chippy and then complained that the food presentation wasn't up to scratch! Here is my take on 10 days.
Rooms are spotless with clean towels and sheets every other day, bags carried to the apartment which yes its basic but perfectly adequate, one bedroom a living area with a table and chairs (no tv which was even better as i don't go on holiday to watch tv) and plenty of storage space for clothes. Yes some apartments have stairs but this is so common on this island, i requested a low floor and got one. food at the bar is very good but try to remember it is a snack bar, not a main dining out experience, its salads burgers and pizzas. The staff are second to none, really down to earth and it only takes a minute to get to know them. All in all i believe for a 2 star apartment and the price to pay you would have a difficult job to beat this hotel. My one gripe would be that the poolside pool table had several rips, a cue with no tip and a broken pocket, and they charged 2 euros for a game which is the most expensive in the whole of santa ponsa and a complete rip off! I've rated the rooms as excellent, obviously i've seen better quality but im rating it compared to its 2 star rating. (who goes on holiday to nit pick anyway)

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robert r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Park Apartments

Property: Holiday Park Apartments
Address: Ramon de Moncada 35, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Santa Ponsa
#1 Family Hotel in Santa Ponsa
#1 Romantic Hotel in Santa Ponsa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Park Apartments 2*
Number of rooms: 120
Official Description (provided by the hotel):
The Holiday Park Santa Ponsa Apartments is a friendly and welcoming self-catering hotel with maid service, situated a short walk from the award winning beach and at the very heart of Santa Ponsa close to great restaurants, live music venues, rental car, large supermarkets, banks and popular attractions. The one bedroom self-catering apartments; each comprising living area, kitchenette (all one bedroomed apartments have fridge, double electric stove, electric kettles and toaster), bathroom (all bathrooms have hairdryers) and a balcony or terrace. Cots are offered at no extra charge (for your comfort please request them in advance though hotels site). Hotel offers courtesy shower-room and luggage room for your comfort. Distance from the airport is 13 Miles. Hotel does not accept hen and stag parties. ... more   less 
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Also Known As:
Holiday Park Apartments Hotel Santa Ponsa
Holiday Park Santa Ponsa
Holiday Park Apartments Santa Ponsa, Majorca

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