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“Good value for money”
Review of Club Santa Ponsa

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Club Santa Ponsa
Ranked #7 of 36 Hotels in Santa Ponsa
Certificate of Excellence
Seaham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good value for money”
Reviewed August 11, 2014

Returned home after a fabulous family holiday with my husband and 13 year old son. We found the rooms very clean but basic we had a problem with our ceiling fan but was sorted straight away .food was nice could not complain because there was always something to eat. Drinks were fab wine proseco. We found all the staff very friendly and helpful they treated us as if they new us. Just ignore all the complains about the steps don't no how u can complain when the is a free 7 seater bust wich takes u down to the town center and returns on the hour. I was not looking forward to the reviews about the steps but honestly not as bad as everyone says we done it on a few night after visiting the square. I am not a person for my views but they were amazing. We met some great people and good nights out with them. I would defo recommend this hotel for family's because my son met some great friends and loved it. The only thing I would improve is air condition in the rooms and hand sanitiser out side of the restaurant wich I have seen many times in past holidays. Well done club santa ponsa for a great holiday !!!!!

Room Tip: Ask for a nice sea view
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  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Niall V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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English first
Level 4 Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 8, 2014 via mobile

Went me and my husband 5day break without the kids as just returned from cape verde went to santa ponsa last year stayed at jutlandia and loved it but this time as totally put me off going back didnt make breakfast do cant comment on it but as for lunch and dinner was crap unless u like fish which i dont so was chips for me so we just ate out, drinks good and strong, entertainment probably worst i have ever saw and i travel all the time but we only sat had few drinks then went out at night so wasnt a big deal for us, pools lovely and clean but hotel needs to do something about the bed situation i had to lie on floor twice as not enough beds and that was me being at pool for 9am, our apartment basic but big and very clean although i was told u could buy air con there was none worst thing ever trying to get ready in that heat especially if your a girl, views where really nice but to many hills n steps for my liking there was loads of kids which dosnt bother me at all as i have 2 but i could honestly say if i took my kids hear they would have been bored to death its the only holiday iv ever been glad to come home from and i was only there 5days also left my husbands new raulph lauren trainers in wardrope which was our own fault but cleaner decided she would just take them
Home so when reception called her she admitted she had them but she found them in the bin , yeah cause thats what u do with a pair of trainers uv had on about twice they where left in wardrobe so reception said they would get them to us we will see if that happens probably put me off sant ponsa for good now but as i say last year in different hotel i loved it x

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Bailjax1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 7, 2014

Came back from here 2nd August after a week stay. What can I say!! We had such a lovely time. No sign AT ALL of any stag or hen parties. Food lovely, views stunning and facilities spotless. Will DEFO return here. Could be doing with air con in rooms and also some different steps by pool as these became slippery whilst wet (as I found out) lol. See you all again soon ;-)))

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Superflygirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 5, 2014

What a lovely place! Very pretty and stunning views! Stayed at this hotel 3 years running with a group of girlfriends. Lovely place to chill out in the day and a small taxi ride to the nightlife of an evening.... Hotel very clean and has everything you need. Food is lovely and lots of choice. Could do with more sunbeds, and would be nice if children didn't use the adult only pool... attending as a group of girls, most of the time we all got various odd looks if we were seen to be enjoying ourselves or arrived at dinner 'dressed up' ready for a night out in the town. Would defiantly recommend it for a long weekend break if you wanted to be able to head into the likes of Magaluf for a fun filled night and a lazy quiet day by the pool! Good memories by all of us that stayed here !

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank 230K123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2014 via mobile

Described & sold as a family hotel, far from it! We went with 2 kids & from the first day stag & hen parties took over the poolside! Apart from the parties we were the only British people there so luckily for the rest of the families their kids couldn't hear the filth & language being used! One left one came in so after 4 days of not being able to relax & play with the kids at the pool we decided to speak to the manager. Shockingly his response was if I go to speak to them they laugh at me & told us they were leaving in 2 days & there were no more booked to come in yet when we got up for breakfast the next morning another hen party had just arrived! Enough was enough & we left with with not so much as an apology!

Stayed April 2014, traveled with family
Helpful?
4 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 1, 2014

Arrived in complete darkness to be greeted at reception and given a vague description of how to get to our room, after spending half an hour going up and down steps we finally found our room. No complaints with room, clean with a good size balcony. We got up first day and took our 2 young children for breakfast then decided on a day at the pool. Bad idea there were stag and hen parties by pool making it totally unsuitable and unsafe for kids. I was misinformed that this would be a family resort. After 4 days of this , New groups arriving each day, we approached hotel management, manager shrugged shoulders offered a room changed and assured us no more groups were due to arrive. Next morning a new group arrived so we regrettably had to move to a new hotel as we were unable to use the facilities. We received no apology or anything from hotel we will not be back.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lalababes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Level 5 Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 29, 2014

Returned today from our family holiday, 2 dults and our 10 yr old daughter, in Club Santa Ponsa, we had the most amazing time ever. I had read the reviews before we booked this hotel, including the gripes made by certain hen or stag parties. This is definitely a FAMILY hotel, catering for families, which is great, so why hen/stag parties would book this hotel is beyond me, the blurb on the hotel does say it is a 'family' hotel. Anyway, the positives of this hotel are, the food, absolutely fantastic, especially for a 3 star hotel. There is plenty of choice, with food available for the children each day. Food was well cooked and well presented, if you didn't like one thing you can always try something else. Yes, on our 2nd week, we found the food to be similar to the 1st, but again, for people who complained, there is so much variety that you don't have to eat the same things! The rooms are a bit dated, but absolutely spotless, and anyway, you are not likely to spend much time in your room with so much on offer. Entertainment programme for the children was brilliant, our daughter made so many friends, and to be honest, this helped us to have a break too. Lucy has to be one of the most commited children's entertainer there is. The bar staff were great, so busy all the time, as were the restaurant staff. Reception staff were also great, they are happy to answer your queries and any problems, and work quickly to resolve these. Ron on reception is especially friendly and brilliant with the children, a really nice guy! The pool area is good, and if we have one issue, it is that there are nort enough sunbeds for all, this is in part due to the fact that there is not enough area for the number of sunbeds needed, and a couple of mornings, there were issues between guests about sunbeds. I would only suggest to management that they try and either have some sort of a system for allocating sunbeds or try and make the area bigger. This is not a complaint, more of a suggestion as I know management are aware of the issues. The hotel is situated on a hill, but with taxi rides costing only 4 euro's from the centre of Santa Ponsa to the hotel, it is well worth getting a taxi back form the twon to the hotel, the walk down is great. We would also recommend a trip to Dragonera Island via boat from Santa Ponsa, book the 3.5 hours trip, kids will love seeing all the lizards!! Overall, 10 out of 10 for this hotel, and 10/10 for Santa Ponsa for families, this is our 2nd time there. Please ignore any bad reviews, this has to be the best family hotel in Majorca and also, the best value for money, it certainly beats some 4 star hotels that are around. I would recommend this hotel to anyone who have a family. Please management, reward Ron and Lucy for their hard work, all staff are lovely, but these two are outstanding!! Can't wait to see you all next year, Eileen Wayne & Enya Jeffries

Room Tip: If you are booking a studio, try to get rooms 908, 925, 926 or 927 they have good views.
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  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
5 Thank eileenj855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Santa Ponsa

Property: Club Santa Ponsa
Address: Nunyo Sanc, 14, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Santa Ponsa 3*
Number of rooms: 142
Official Description (provided by the hotel):
Club Santa Ponsa is located in the northwest coast hill of Santa Ponca's white sand beach. The complex is naturally and in harmony distributed with its forest environment; this circumstance makes a very nice direct contact with the nature that surround us. This soft composition is bringing from over 25 years, repetitive visits of families, couples and groups of persons interested in sports, rest and good gastronomy. We offer 142 units, distributed in 93 modern one bedroom apartments, and 49 new and practical studios, all of them fully equipped with furnished terrace, independent full bathroom, central heating and a experienced and professional 24 hours backup service. From our hotel there is an easy connection to other near by additional services like: Public bus transportation at 50m, commercial shopping areas and of entertainment at 200m, equipped sandy beach of Santa Ponsa 900m., Doctor services outside or inside de hotel, sportive port including nautical and sub aquatic activities, programmed local excursions and excursions around the island, walking areas, Golf, thematic and aquatic parks, etc. Everything is right in the line of your budget, with a very professional, permanent and satisfactory service. ... more   less 
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Also Known As:
Club Santa Ponsa Hotel Santa Ponsa
Hotel Santa Ponsa
Club Santa Ponsa Majorca

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