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“Great holiday !ignore peoples silly complaints”
5 of 5 bubbles Review of Club Santa Ponsa

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Club Santa Ponsa
Ranked #6 of 36 Hotels in Santa Ponsa
Certificate of Excellence
Western Ireland, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great holiday !ignore peoples silly complaints”
5 of 5 bubbles Reviewed September 11, 2012

Just back from a break in club santa ponsa and can honestly say don't believe all that you read. Neither me nor my partner could find any faults bar a slightly unfriendly receptionist on arrival but we got over that! I requested an apartment near the pool, restaurant area etc and all my requests were met. No the hotel does not have air con but you can arrange with the hotel before you travel to organise an air con unit if you wish for a fee. We didn't do this but there was no need, we slept with the patio door open and it kept the room nice and cool. Its located in a lovely quiet area of santa ponsa away from all the hussle and bussle of the bar/nightclub area yet within minutes walk maybe ten minutes, the walk wouldnt kill anyone, especially with all the eating and drinking on a holiday its a nice walk to burn off the calories and also has some pretty little shops to drop into on the way down. Views are fantastic from the hotel. Their is excellent value for money, the food is ideal, great selection, plenty to eat, I didnt find any queues at the bar but then again I don't mind waiting a few minutes for service, people need a little patience.Plenty of sun loungers at the pool but like every hotel or complex abroad you have to get down early for a lounger, we left our towels down before brekkie, no one ever moved them, sometimes we might not get to the pool for 2-3 hours as we often took a stroll to the beach and our loungers were sttll waiting for us!!our studio was spotless and cleaned daily with fresh towels left in. Found the staff helpful whenever we required assistance. The hotel is A1 and I would recommend to anyone. For the price that you are paying for an all inclusive package it is excellent value for money. If you expect 5 star treatment then book into a 5 star hotel. You get what you pay for !

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
4 Thank MJ O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
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English first
Glasgow
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 11, 2012

Recently returned from the Club Santa Ponsa after spending a wonderful 3 nights with a friend at the beginning of september. Arrived early afternoon and were allowed to check in to our apartment straight away. We were also given lots of local information from the extremely helpful chap at reception. He was always happy to help with any queries. Our apartment was spacious, clean and had a balcony to die for! Massive, with a full sea view, table, chairs and two sun loungers.
We were booked all inclusive and thought the food was great. Lots to choose from and very fresh and tasty.
The drinks were good. Nice cold beer. The cocktails were ok. Some out of a tap but discovered that some are not and are made up for you on the spot for you.
My only gripe and it's not a major one is that the bar is understaffed. One of the barmen had a very long queue but decided to straighten all the chairs out instead of serving his thirsty customers. A bit strange??
The town is easy enough to walk to down quite alot of steps. Not so easy on the way back up but there is a courtesy mini bus provided by the hotel. Also a taxi only cost us around 4 euros. It's worth being at the top of the hill as you can see for miles!
All in all, a great wee find with wonderful views of the town and surrounding coastline. I would definately recommend and most certainly go back.

Room Tip: We had room 402. Sea views and very spacious
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  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Ange1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 11, 2012

We have just come back from staying at Club Santa Ponsa and over all the holiday was great! The food was really nice but did get a bit repetitive towards the end of the week. The restaurant is also very quick to close dead on time so keep an eye on the timings of the food. The rooms are basic and we had one without a view but we spent little time in it so it didn't make a huge diffence.
The pool area is a perfect spot for sunbathing as you are on top of a hill so it's a sun trap but you may struggle to get sun loungers useless you put your towel down first thing. There is another pool which we did find sun loungers and perrfect if you want to fall asleep in the sun as it's so quiet.
The hotel is located on top of a hill so if you don't like walking I wouldn't recommend it. We walked up and down the hill everyday and the centre and beach are a 15min walk where you will find lots to do. Plenty of restaurants and bars to choose from. On our last day we didn't get picked up until 7pm but the hotel took our bans from us as soon as we checked out if your departure time is later i would say something to the hotel about this as we feel we were cheated out of the last day all inclusive offer. Its a beautiful place to go on holiday and think it suits most ages I wouldn't go back but I never go to the same place twice.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sjs26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed September 10, 2012

As per previous reviews we arrived at 7pm to be told the hotel was overbooked and we had to be moved to another hotel. (Despite booking 7 months previously!)

After travelling all day with a 3 year old this is not what you want to hear and in our view the alternative hotel was unacceptable, as all 3 of us were in one standard bedroom rather than the apartment we had booked.

Ok it was only one night and we got a free day trip out as compensation, but it got the holiday off to a very bad start!

Once at Club Santa Ponsa we had a great 2 week holiday :-

Pro's - beautiful views, eating all meals outside, large apartment with massive terrace, excellent maid service, friendly waiters/waitresses

Cons - Queues at the bar even for soft drinks, some unfriendly staff. Also, most guests were Belgian, French and Dutch, which meant the entertainment was geared towards them and our son found it difficult to make friends.

Overall I liked the hotel and would book again if they sorted out the booking problems.

Room Tip: 607 was excellent - on a level with reception and the bar, very spacious and handy for car parking.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank carolinecag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clacks
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 10, 2012

Just back from a week at Club Santa Ponsa with my partner & 2 year old daughter and really enjoyed our stay, however, would i go back...NO!!!
GOOD POINTS: Pool was great, especially for the kids.
Huge choice of food for breakfast, lunch & dinner(although the food wasn't great it was OK). Rooms were very clean & of a good size, we also had a large veranda with 2 sun loungers & a table with 4 chairs.
Views of Santa Ponsa are spectacular.
Plenty of choice for drinks, soft & alcoholic.
There's an hourly 7 seat minibus that will take you down to the beach. I'd recommend a taxi back up though which is about 4Euros.
BAD POINTS: NO Air Conditioning!!! This was a huge downside, although there were 2 fans it was like a sauna at night & we didn't get a decent nights sleep as a result.
The Sun Loungers were all taken by 9am, ended up at the beach on 2 days because we couldn't get loungers.
The bar staff were very slow & deliberately took forever to serve drink & seemed more concerned with filling ice buckets & clearing tables, aso their manners left alot to be considered.
The location is at the top of a hill so be warned that its a long steep walk back up the hill.

Overall, we really enjoyed our holiday in Santa Ponsa & i'd have given Club Santa Ponsa 3.5/5 if i could have.

  • Stayed August 2012, traveled with family
    • Value
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    • Service
Helpful?
Thank kubo67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed September 1, 2012

We stayed in aug/sep 2011 and found it very average. Location poor, food ok but nothing ells. Found that most guests were German or Russian. To be honest there are better hotels in Santa ponsa for the same money with better entertainment and better located.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Glen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed August 23, 2012

Spent 5 nights here at the start of August as a couple and enjoyed our time there. Yes the hotel is at the top of the hill but the flip side of this is it offers beautiful views over the bay and the beach below. We were situated at the bottom of the complex which meant 63 steps up to the pool, and a further 24 steps to the restaurant so it was good exercise every day. The good thing about this was it was quiet down there and we could leave the doors open to cool the apartment.

There is free wifi in the bar/terrace area of the hotel and although on holiday, it seems to be increasingly popular that people on holiday need to keep in touch with the outside world. Just a quick look around at everyone on iPhones and iPads confirms this.

The food was perfectly adequate for all meals, although the snacks were rather bland and dry. The pizza which was offered one day was really nice though but they never brought out any more fresh once it was done.

The bad bits - The bar staff are very laid back and unless you are female, will not drop what they are doing to serve you. You just have to wait! A queue of over 15 can be there whilst he refills the half full ice cream freezer, tidies the bar or other important jobs(!). The spirits are strong and after a while, get rather sickly and off putting. Perhaps this is their ploy.

The animation in the evenings was entertaining although not at a high level. It was amateurish at best although they work hard.

The swimming pools were good and the adult pool allowed relative peace from the very young kids although it was still used by slightly older ones. On one day, there was a toilet incident in the main pool from a child and that put us off using it again during our stay.

There is no air con in the rooms so they become very hot and unfortunately we didnt get a decent nights sleep whilst there. I did not realise that air con units could be hired (the fans did very little although their wiring to the wall was rather dubious)

Overall the hotel was a good break away and although apart from the view, nothing special, I do not regret booking here and would recommend it to other travelers.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wcel84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Santa Ponsa

Property: Club Santa Ponsa
Address: Nunyo Sanc, 14, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Santa Ponsa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Santa Ponsa 3*
Number of rooms: 142
Official Description (provided by the hotel):
Club Santa Ponsa is located in the northwest coast hill of Santa Ponca's white sand beach. The complex is naturally and in harmony distributed with its forest environment; this circumstance makes a very nice direct contact with the nature that surround us. This soft composition is bringing from over 25 years, repetitive visits of families, couples and groups of persons interested in sports, rest and good gastronomy. We offer 142 units, distributed in 93 modern one bedroom apartments, and 49 new and practical studios, all of them fully equipped with furnished terrace, independent full bathroom, central heating and a experienced and professional 24 hours backup service. From our hotel there is an easy connection to other near by additional services like: Public bus transportation at 50m, commercial shopping areas and of entertainment at 200m, equipped sandy beach of Santa Ponsa 900m., Doctor services outside or inside de hotel, sportive port including nautical and sub aquatic activities, programmed local excursions and excursions around the island, walking areas, Golf, thematic and aquatic parks, etc. Everything is right in the line of your budget, with a very professional, permanent and satisfactory service. ... more   less 
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Also Known As:
Club Santa Ponsa Hotel Santa Ponsa
Hotel Santa Ponsa
Club Santa Ponsa Majorca

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