I have to say, this has got to be the best hotel we have stayed in in all the years we have been coming to Majorca. Great atmosphere and entertainment. The staff were very welcoming and friendly, nothing was too much trouble. Our holiday rep, Nikki, couldn't have been more helpful, she had so much local knowledge and really went the extra mile. A credit to the hotel and the company she works for (Thompson) as she took so much pride in her job. During my stay I witnessed guests being extremely rude towards the reps and quite frankly I cannot believe the disgusting attitudes of some people, the reps could not have been more helpful and understanding and if these people bothered to do their research (as I did) then they would have known the hotel rules regarding all inclusive and perhaps budgeted for their last few hours. I take my hat off to the reps that dealt with this particular guest as the way they were spoken to was vile, it was dealt with in a professional manner and to be honest, if it was me being spoken to like that, I would have lost my rag. All round the best holiday experience we have had so far. Thanks.
- Official Description (provided by the hotel):
- Within 200 m. from the stunning beach of Santa Ponsa, the Zafiro Rey don Jaime hotel features a wide range of facilities for children such as games, animation programme, pool, playgroung and much more, which make this exclusive 4-star resort the ideal accommodation for some family holidays in Majorca. ... more less
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- Also Known As:
- Hotel Rey Don Jaime
- Rey Don Jaime Santa Ponsa
- Zafiro Rey Don Jaime Santa Ponsa, Majorca