Just back from this hotel with my boyfriend and my mum and dad. My parents and partner have all been to this hotel many times over the past years and stated that it was a really good hotel. Unfortunately, they have since changed their opinion (and I). When we got to our rooms, we went out to the balcony and couldn't see a thing as there was a massive tree right in front of us. They changed our rooms with no problem at all. The bedroom was just okay (bit dated), but there was no drawers and very little wardrobe space, so some of our clothes had to stay in our cases, the bathroom has no place to hang the hand towels !!!! My parents shower was broke and they had to hold the shower over them to wash, they got it fixed the next day. This might seem trivial, but for the money we paid we expected much better. The food was always cold, dried up and not great choices. The carvery chef actually shouted at my partner because he asked for a breast of chicken instead of a leg !!!! The pool area was fine although you have to be down very early to get a bed. We just felt that the staff were not that happy or helpful. We have stayed in many hotels in majorca, this was the worst for me. Overall we were greatly disappointed and will not return. My parents said that it has certainly gone " down hill" since they were last there.
- Official Description (provided by the hotel):
- Within 200 m. from the stunning beach of Santa Ponsa, the Zafiro Rey don Jaime hotel features a wide range of facilities for children such as games, animation programme, pool, playgroung and much more, which make this exclusive 4-star resort the ideal accommodation for some family holidays in Majorca. ... more less
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- Also Known As:
- Hotel Rey Don Jaime
- Rey Don Jaime Santa Ponsa
- Zafiro Rey Don Jaime Santa Ponsa, Majorca